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FASHIONPHILEReviews 9,779

4.8

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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40,968 reviews

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California
1 review
0 helpful votes
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Not as I expected
May 12, 2021

The handbag had a few little details that I could not see in person and color looks different in person

Date of experience: May 12, 2021
Michigan
1 review
0 helpful votes
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Happy Customer
May 12, 2021

I am thrilled with my purchase. Both pieces are just as expected. Fashion phone will be my new go to for designer buys

Date of experience: May 12, 2021
Florida
1 review
0 helpful votes
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Absolutely love
May 12, 2021

Quick delivery and super cute. Bag looks just like description

Date of experience: May 12, 2021
Colorado
1 review
0 helpful votes
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Great experience
May 12, 2021
Updated review

Great experience shopping for luxury brand items with little worry or care
Great competitive pricing as well

Date of experience: May 12, 2021

Great experience
May 2, 2021
Previous review

Great experience

Date of experience: May 2, 2021
Washington
1 review
0 helpful votes
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Pretty item
May 12, 2021

Delivery is thru ups and i ilike it when they knock on your door rather than leaving it in the lobby

Date of experience: May 12, 2021
Missouri
2 reviews
0 helpful votes
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Satisfied customer
May 12, 2021

Great experience for the most part, took a while longer to get than what I hoped but it was in good condition, just as described, I've ordered my 2nd product but it hasn't shipped yet and it's been 3 days.

Date of experience: May 12, 2021
New York
1 review
0 helpful votes
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Amazing
May 11, 2021

Found exactly what I wanted for a great price! Loved my LV piece

Date of experience: May 11, 2021
Maryland
1 review
0 helpful votes
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Purse
May 11, 2021

I love this site. The purse was as shown. I'm just hoping it's authentic.

Date of experience: May 11, 2021
Lauren L. — FASHIONPHILE Rep
over a year old

Hey Kimberly, rest assured everything we sell is 100% authentic, guaranteed! We hope you enjoy your bag.

Florida
1 review
0 helpful votes
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Five stars!
May 11, 2021

Fast and I am informed with everything from shipping to delivery

Date of experience: May 11, 2021
New York
1 review
0 helpful votes
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A 1994 LV Keepall 55 Bandouliere was my first purchase from FASHIONPHILE.
The online pictures showed it to be in exceptional condition for its age and with a 30 day return window I figured it was worth taking a chance on a pre-loved bag (I'd only ever bought new) It arrived in just a few days and upon opening I could not believe my eyes - it was near perfect. I mean of course you could tell it had been used (um hello 1994) but it was in better condition than I could have imagined. I am so thrilled with my purchase and the amount of money I saved vs buying new. In fact, my new favorite past time is stalking the "new arrivals" so I can fall in love and buy again

Date of experience: May 10, 2021
Lauren L. — FASHIONPHILE Rep
over a year old

Love to hear this Stacey! Thank you for your review.

Hong Kong
1 review
0 helpful votes
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Good seller
May 10, 2021

Product received exactly as described. Customer service was great too. Thank you very much.

Date of experience: May 10, 2021
California
1 review
0 helpful votes
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Wonderful experience
May 10, 2021

The bag came exactly as described, with the dust bag and box. I had cancelled an earlier order when I noticed this bag that I was eyeing back in stock. The cancellation went smoothly and the order shipped timely and arrived on-time!

Date of experience: May 10, 2021
Ohio
1 review
0 helpful votes
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Love it!
May 10, 2021

My order was listed as very good, but it was in excellent condition to me. It was my first time ordering from fashionphile, so I did have it authenticated even though it is said to be 100% authentic and it was just that!

Date of experience: May 10, 2021
North Carolina
1 review
0 helpful votes
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Perfect
May 10, 2021

Excellent service, exactly as described. My daughter is very pleased.

Date of experience: May 10, 2021
Louisiana
1 review
0 helpful votes
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Shop fashionphile
May 10, 2021

My experience with fashionphile has always been great. I've purchased over ten bags from them at this point from Gucci to LV and recently a vintage Jumbo XL Chanel bag. They're communication w/ me as a customer is consistent and the items are always in great condition. They're very reputable and I have nothing bad to say at all :)

Date of experience: May 10, 2021
Florida
1 review
0 helpful votes
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Prada purse.
May 10, 2021

The purse is just as described, even more beautiful than pictured, super fast shipping, and great packaging!

Date of experience: May 10, 2021
Michigan
1 review
0 helpful votes
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Gucci bag
May 10, 2021
Updated review

I especially like that I could use PayPal pay in 4 option. The bag that I received stated that it was in very good condition but was really in excellent condition. It appears to have never been worn.

Date of experience: May 10, 2021

I especially like that I could use PayPal pay in 4...
April 30, 2021
Previous review

I especially like that I could use PayPal pay in 4 option.

Date of experience: April 30, 2021
GB
1 review
0 helpful votes
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FANTASTIC!
May 10, 2021

My necklace is as good as new! The products on offer are genuine and you can feel very secure in your purchase. I bought from overseas, had duty to pay but was still pleased with the final price. Thank you for a fantastic service!

Date of experience: May 10, 2021
Florida
2 reviews
0 helpful votes
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I have had nothing but great experiences with Fashionphile with both selling and purchasing. Highly recommend!

Date of experience: May 10, 2021

I have had nothing but great experiences with Fashionphile...
April 30, 2021
Previous review

I have had nothing but great experiences with Fashionphile with both selling and purchasing. Highly recommend!

Date of experience: April 30, 2021
California
1 review
0 helpful votes
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Good experience
May 10, 2021

The buying process was easy. The product was described very accurately on the website. I would definitely buy again

Date of experience: May 10, 2021