FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items. We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
This summary is generated by AI, based on text from customer reviews
Great experience shopping for luxury brand items with little worry or care
Great competitive pricing as well
Delivery is thru ups and i ilike it when they knock on your door rather than leaving it in the lobby
Great experience for the most part, took a while longer to get than what I hoped but it was in good condition, just as described, I've ordered my 2nd product but it hasn't shipped yet and it's been 3 days.
I love this site. The purse was as shown. I'm just hoping it's authentic.
Fast and I am informed with everything from shipping to delivery
A 1994 LV Keepall 55 Bandouliere was my first purchase from FASHIONPHILE.
The online pictures showed it to be in exceptional condition for its age and with a 30 day return window I figured it was worth taking a chance on a pre-loved bag (I'd only ever bought new) It arrived in just a few days and upon opening I could not believe my eyes - it was near perfect. I mean of course you could tell it had been used (um hello 1994) but it was in better condition than I could have imagined. I am so thrilled with my purchase and the amount of money I saved vs buying new. In fact, my new favorite past time is stalking the "new arrivals" so I can fall in love and buy again
Love to hear this Stacey! Thank you for your review.
Product received exactly as described. Customer service was great too. Thank you very much.
The bag came exactly as described, with the dust bag and box. I had cancelled an earlier order when I noticed this bag that I was eyeing back in stock. The cancellation went smoothly and the order shipped timely and arrived on-time!
My order was listed as very good, but it was in excellent condition to me. It was my first time ordering from fashionphile, so I did have it authenticated even though it is said to be 100% authentic and it was just that!
Excellent service, exactly as described. My daughter is very pleased.
My experience with fashionphile has always been great. I've purchased over ten bags from them at this point from Gucci to LV and recently a vintage Jumbo XL Chanel bag. They're communication w/ me as a customer is consistent and the items are always in great condition. They're very reputable and I have nothing bad to say at all :)
The purse is just as described, even more beautiful than pictured, super fast shipping, and great packaging!
I especially like that I could use PayPal pay in 4 option. The bag that I received stated that it was in very good condition but was really in excellent condition. It appears to have never been worn.
I especially like that I could use PayPal pay in 4 option.
My necklace is as good as new! The products on offer are genuine and you can feel very secure in your purchase. I bought from overseas, had duty to pay but was still pleased with the final price. Thank you for a fantastic service!
I have had nothing but great experiences with Fashionphile with both selling and purchasing. Highly recommend!
I have had nothing but great experiences with Fashionphile with both selling and purchasing. Highly recommend!
The buying process was easy. The product was described very accurately on the website. I would definitely buy again
Fast, easy and very descriptive. The inventory was phenomenal with designers I've never heard of but will definitely purchase one day.
My experience has been amazing and I was able to get the one thing I have always wanted!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!
Hey Kimberly, rest assured everything we sell is 100% authentic, guaranteed! We hope you enjoy your bag.