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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
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I find Fashionphile to be very accurate on description and condition of the items offered for sale. Very pleased with my latest purchase and appreciate the return policy when something does not work out, which is not very often!
Great selection and site easy to navigate
Item came quickly and looks even better than expected!
Purchased bag listed as "very good" small tear in canvas wasn't disclosed in initial description. I would lose 10 percent if I return. Somewhat disappointed
Overall, it was good. I used the reserve plan and that was helpful.
Super cute package got my package in less than 3 days after paying in full amount. Will definitely be making more purchases in the near future
I found an item I liked, completed the checkout process, and my item was shipped/delivered in a timely manner.
I love purchasing items from Fashionphile. Their photos provide accurate descriptions of what you are purchasing. There is just one thing that I could appreciate, faster shipping. Quite often my items come almost a week later. When I spent $4000 on a bag, I would appreciate it coming within two days, especially since I live about two hours from Carlsbad where most of my bags originate. I feel like anything shipped via UPS takes longer than FedEx. I'm sure there is an option where I can pay more to have it shipped quicker, but after spending $4000 on a bag, I feel it would be courteous to get that bag to the customer in a more timely manner without an additional cost.
Easy website navigation, rich variety and selection on products. Very transparent about the condition of the used product. I am very pleased with my purchase.
This was my second time purchasing a designer bag from Fashionphile. It can sometimes be a little stressful buying a pre-loved bag from any online retailer. I had been considering the bag I wanted to buy for a couple weeks before making my decision, so purchase online and got confirmation of purchase. The next morning, I saw an email that the purchase didn't go through (I think my new address wasn't correct in Apple Pay). Then, I went to buy the bag again but the price had gone back up (it was on discount before). I called their customer support line, and they were able to honor the price from the previous day as they'd seen my attempted purchase! That saved me $1,000! Delivery came very quickly, perfectly packaged and in a Fashionphile dust bag since the bag didn't have its original Chanel dirtbag any longer. Exactly as described, very little wear, and one very happy shopper :)
It was delivered on time and exceeded our expectations. Really happy.
The whole experience was easy from start to finish. I was able to find a bag that I loved at a great price! Really happy with my Gucci Soho Disco bag.
Very correct information about the products.
Large selection of items.
I bought a Givenchy Antigona bag. I know some have the detachable strap but the older ones do not. It is probably my fault for not looking at the photos closely enough to see that this one did not have a detachable strap, which is what I wanted. Beautiful bag otherwise and I'm keeping it and will just deal with the strap.
I recently purchased a black Chanel camera bag that was listed in excellent condition with box and authenticity card. It came in even better condition than listed and also came with its original tag. I was so happy to get this bag as I have been looking for one for quite some time. This is one of many positive buying experiences I have had through Fashionphile.
I love this website for buying luxury items! Returns are super easy also and no hassle to get what you want!
I received my bag quickly, but a little disappointed the bag has a mildew smell to it.
My Gucci bag looked just like the picture and described just as shown! Love my purchase!
I've bought several things from fashionphile and I'm never disappointed. This is my first shoe purchase and I love them!
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!