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FASHIONPHILEReviews 10,192

4.7

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From the business

FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.

We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.


fashionphile.com
Founded in 1999
Carlsbad, CA, United States
+88
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FASHIONPHILE Reviews Summary

Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.

This summary is generated by AI, based on text from customer reviews

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41,334 reviews

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North Carolina
1 review
0 helpful votes
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Always excellent items and service
October 22, 2023
Updated review

I have ordered multiple items from Fashionphile. They are exactly what is posted and customer service always helpful if you need them. Love that I can get fashion at a great price and infest in my closet and bank account.

Date of experience: October 22, 2023

Love everything
September 21, 2023
Previous review

Love everything

Date of experience: September 21, 2023

Love it all
August 31, 2023
Previous review

Love it all

Date of experience: August 31, 2023

Love how easy and quick the items come
July 25, 2023
Previous review

Love how easy and quick the items come

Date of experience: July 25, 2023

Love the options
July 7, 2023
Previous review

Love the options

Date of experience: July 7, 2023
Virginia
1 review
0 helpful votes
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Amazing quality
October 22, 2023

This was my very first luxury bag and I am so impressed with the quality. Thank you so much for offering luxury bags that are affordable. I will be back for more.

Date of experience: October 22, 2023
Maryland
1 review
0 helpful votes
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I always love my shopping experience!
October 22, 2023

I feel like you get what you see, always easy and shipping is fast. It's very rare that I return something because it's not exactly what I expected and still no problem to return my payment. I love it, maybe too much!

Date of experience: October 22, 2023
Florida
1 review
0 helpful votes
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I purchased a $2420 LV Bag and the Billing department canceled my order without direct communication me & put my Handbag back inventory before contacting me and it sold immediately. I feel that someone in that department saw the bag and liked it and intentionally cancelled my purchase so they could purchase the bag or sell it to someone they personally knew.

Date of experience: October 22, 2023
California
1 review
0 helpful votes
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Great bag!
October 22, 2023

In like new condition absolutely beautiful Definitely better than expected!

Date of experience: October 22, 2023
Canada
1 review
0 helpful votes
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Be wary of personal shoppers
October 21, 2023
Updated review

Asked a personal shopper for photos and her honest opinion of the bag. I repeatedly asked about the smoothness of the zippers because that's important to me. When the bag arrived the zippers on front and back were very stiff and difficult to open. I used some wax to make it smooth but she should have said something about that to me. That's the 2nd time I called the personal shopper and received a bag in different condition than what was described on the phone. Buyer beware especially if you're not in the US and returning is not an option.

Date of experience: October 21, 2023

Would prefer free shipping to Canada
February 7, 2023
Previous review

Would prefer free shipping to Canada

Date of experience: February 7, 2023
California
1 review
0 helpful votes
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Greta service and great condition.
October 21, 2023

Easy peasy lemon squeezy. Packaging and care is so much better than other resale services I've used and I mean that for Real Real. Quality actually matches the description unlike other places.

Date of experience: October 21, 2023
New Jersey
1 review
0 helpful votes
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I could've bought this at the store!
October 21, 2023

When I opened this, it was truly in mint condition. This purchase exceeded my expectations. Thank you to the previous owner for taking such good care of my new addition to my collection <3

Date of experience: October 21, 2023
Georgia
1 review
0 helpful votes
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Love Fashionphile
October 21, 2023
Updated review

I love buying my pre-loved items from here. Their products are authentic and in great condition. Their descriptions are always accurate.

Date of experience: October 21, 2023

I love shopping here!
July 3, 2021
Previous review

I love shopping here!

Date of experience: July 3, 2021
Florida
1 review
0 helpful votes
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It was a wonderful experience
October 21, 2023

Arrived in a timely manner and very pleased. I will be doing business again with them

Date of experience: October 21, 2023
New York
1 review
0 helpful votes
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My experience with the fashion file was excellent I would purchase with them again. I've used them many times excellent.

Date of experience: October 21, 2023
Illinois
1 review
0 helpful votes
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Easy process
October 21, 2023

Ordered online, plenty of communication, timely delivery…… perfect product!

Date of experience: October 21, 2023
Georgia
1 review
0 helpful votes
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Perfect!
October 21, 2023

The shipping was so fast, I was shocked. Had to rearrange my schedule because it delivered so fast. Will definitely be ordering again.

Date of experience: October 21, 2023
California
1 review
0 helpful votes
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Perfect
October 20, 2023

Wow, love it and delivery is so fast.
Shopping made it so easy
For sure to be a repeat customer

Date of experience: October 20, 2023
California
1 review
0 helpful votes
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Love my small black Mulberry bag!
October 20, 2023

It's always nice and easy experience with Fashionphile. Thank you.

Date of experience: October 20, 2023
Ohio
1 review
0 helpful votes
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Good value, fast shipping
October 20, 2023
Updated review

Fashionphile offers a great selection of items at relatively fair prices. The shipping is speedy and my items are always packed with care.

Date of experience: October 20, 2023

Always great service, good payment options
September 12, 2022
Previous review

Always great service, good payment options

Date of experience: September 12, 2022
Washington
1 review
0 helpful votes
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Just as beautiful in person
October 20, 2023

Great little clutch for special occasions. Very happy with my purchase.

Date of experience: October 20, 2023
Cayman Islands
1 review
0 helpful votes
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White glove service!
October 20, 2023
Updated review

Perfect service and fast shipping! I'm looking forward to my next purchase and experience.

Date of experience: October 20, 2023

Quick informative service all the time!
February 22, 2023
Previous review

Quick informative service all the time!

Date of experience: February 22, 2023
Georgia
1 review
0 helpful votes
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Beautiful.
October 20, 2023

Small then I expected but I love it. Look clean like new.

Date of experience: October 20, 2023
Missouri
1 review
0 helpful votes
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1st time purchased. Bought using their credit processing which allows me purchase the bag without a strain. I like this. I will definitely purchase another bag of my desire. I would also recommend this site. Read descriptions well & close look at pictures to have no surprises.

Date of experience: October 19, 2023