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FASHIONPHILE is a leader in pre-owned luxury, we BUY and SELL ultra-luxury accessories. We offer the largest selection of the world’s most coveted designers, including rare, vintage, and limited edition items.
We want to buy your luxury pieces and are committed to providing you with the highest payout value. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet.
Fashionphile enjoys a strong reputation for offering high-quality, authentic luxury items that often exceed customer expectations regarding condition and accuracy of descriptions. Customers appreciate the detailed product listings, fast shipping, and reliable service, which contribute to a positive shopping experience. However, some concerns have been raised regarding inconsistencies in product descriptions and occasional shipping delays, particularly related to carrier issues. Overall, the company demonstrates a commitment to customer satisfaction with responsive service and a user-friendly purchasing process, fostering a loyal customer base eager to return for future purchases.
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Very efficient way to shop, and when your packages arrives, it is celebrated!
I've ordered many LV items from Fashionphile & always very pleased with my purchases. Excellent customer service, too.
I've shopped on line with Fashionphile for many years. Always very pleased with my purchases. They never disappoint!
I've shopped pre love LV with Sarah for 3 yrs.
Love Fashionphile! Purchasing since 2018. Great packaging. Fast delivery.
Great experience and fast shipping. Bag was exactly as described.
I emailed customer support regarding the lack of a serial number on the purse I purchased but have yet to receive a response.
Great shopping experience, the item came as pictured and great condition.
My first purchase and it went smoothly! The item I ordered arrived in the exact condition as described. I received notifications from order to delivery. I will order from Fashionphile again!
I have shopped at Fashionphile for many years having sold and purchased items. While I trust Fashionphile for authenticity and quality their customer service is not great. They don't seem to put any value in building relationship with customers, offering any type of fair price adjustment policies (I.e. You purchase an item and they offer a promo the next day? Even though its within return period they wont honor price discount). When you speak to a rep it often feels like you are talking to a bot versus a real human.
I had ordered a bracelet for my daughter, I know she will love it! So it happy it arrived quickly it is a Birthday gift and the last time she was at FASHIONPHILE they didn't have it in her size!
I bought a Chanel CC lambskin brooch. The product didn't look like how it was described. The pin was bent and it wasn't gold.
Just received my bag and the condition was exactly what I expected. Excited to use my vintage LV in "very good" condition:-)
The bag was exactly as described, and it was shipped immediately. I'm quite pleased.
1- shoes condition is great but very tight although I have narrow feet but the width is awfully snug with alot of pressure in the foot.
2- not only the resale value is quiet expensive for a second hand chanel shoes its not that different from retail price, I had to even pay a huge amount for taxes and custom clearance, let alone the shipment fees! Shipment fees + custom clearance cost me around $135 extra!
It may be my first and last purchase due to the huge extra amounts I need to pay for an item that already is expensive.
Quick and easygoing! Ships out immediately. Products are always better in person.
Bag came with a strong perfume smell which was not disclosed prior to purchasing. Still trying to decide whether to return.
Love my product- got a great deal and it arrives on time and in perfect condition! Couldn't be happier!
I've been shopping here for years and I love it! I will continue shopping here!
I always have a great experience when I am dealing with fashionphile. They literally make shopping with them amazing. I love the fact that you can put an item on reserve for 60 days. I will continue to use them.
I loved it nothing to complain it's just amazing and yeah
Very good and easy communication love my purchase. Will be purchasing here again.
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Hey! Sometimes the date code is deep in the item, and hard to photograph. Please reach out to our Personal Shoppers, they can help you find the date code https://www.fashionphile.com/personal-shoppers
Answer: Everything we sell is technically "preowned" but we have thousands of items in like-new condition! Simply filter by condition > "new"
Answer: Hey Julien! We buy our products from people like you. We give you a fast and generous upfront payment so you can spend it on what you really want. FASHIONPHILE provides you with quick, safe, and simple methods to unlock the investment that is currently sitting in your closet. You are paid once your item has arrived it is authenticated (no waiting for consignment). After it is authenticated, it is listed for sale on our site! Happy shopping & selling.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.
Answer: At FASHIONPHILE, we invest heavily in people, R&D, technology, and tools to continuously create the future of ultra-luxury authentication. FASHIONPHILE's Authentication department is a team of the top ultra-luxury authentication experts from around the globe, each of which, regardless of prior experience, undergoes rigorous training and testing through our proprietary program, FASHIONPHILE University. FASHIONPHILE has four tiers of Authenticators – all of whom begin their time as Apprentices under Senior Authenticators and must undergo a minimum of 5,200 hours to graduate to the next tier and be able to authenticate just seven brands on their own. Training is both hands-on and technology-oriented, with FASHIONPHILE's "Graveyard" of collected counterfeits dissected and analyzed in FASHIONPHILE University for a deeper, science-based understanding. Before any item is posted to the FASHIONPHILE website or sold through one of our Showrooms, it is checked by two highly qualified authenticators specializing in specific brand names. Our experts have been thoroughly educated in detecting "fakes". Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We have a 100% authentic guarantee.
Answer: Shipping time is estimated at checkout. Please go through checkout, and see the time estimate in the shipping section.
Answer: Hey Debra, At FASHIONPHILE, we understand the importance of trust. Shopping for pre-owned luxury items isn't easy. The reselling industry is plagued by sellers of counterfeit luxury handbags, so it is essential that our experts are skilled in the art of authentication. - Before any item is posted to the FASHIONPHILE website or sold through our boutiques, it is checked by two highly qualified authenticators specializing in specific brand names. - Our experts have been thoroughly educated in detecting "fakes". - Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturer's established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship. We stand by our authenticators and the authenticity of each item we sell and we offer a lifetime return policy should any item we sell proves to be non-authentic.
Answer: Check out our Designer Directory for a full view of what brands we carry, and what items we take from each brand! https://www.fashionphile.com/designer-directory
Answer: Terri, can you email brandee@fashionphile.com? I looked into the system and can't see a Terri P in the system. We have zero affiliation with snobswap and never have had one. Other resellers do. Is it possible you were dealing with another reseller? We send checks as soon as we check in an item and it is authenticated. Thanks!