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Michigan
1 review
0 helpful votes
Follow Mina N.
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I ordered my wedding dress from fashionlande... it was $107.00 which once shipping was added came to about 132.00. Anyway, I felt it was worth the risk due to the low cost of the dress... I haven't seen my dress anywhere for less than $900.00. I ordered my dress on February 12 and I received it mid April, I don't remember the exact date but I do know it was before April17. Anyway, the dress is BEAUTIFUL! It isn't exactly like the real deal but its so close it doesn't matter. Everyone who has seen my dress so far loves it. I am glad I took a chance on this site and would recommend it to others.

Date of experience: April 28, 2011
Netherlands
1 review
4 helpful votes
Follow Marissa W.
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I had ordered a dress a few weeks ago and just recently read these reviews. I was horrified; I was very close to stopping payment on my credit card. I ordered my dress on May 30th and received it (yes, it was rolled up in a ball) on June 20th. They were great with responding to my emails and my concerns. The dress is beautiful and looks just like the picture. It fits as if it were made to fit my figure, and that was without giving them my exact measurements. Overall, I was very happy with my experience using fashionlande.com.

Date of experience: June 20, 2011
Australia
1 review
0 helpful votes
Follow Erin R.
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I too was freaking out after reading some terrible reviews on this site - but my gown turned up yesterday (in Australia) 4 days after they sent it! The dress is actually stunning, and very close to the original gown it's copied from. I tried on the original, couldn't afford it so decided to give Fashionlande a shot. It paid off! My gown seems very well made, and no one would know it's cheap - so I'm well pleased with my purchase.

Contact with Fashionlande was mostly good - sometimes they were a little slow to respond, but always did eventually - and apologised if there were any delays.
Definitely give yourself more time than needed to get the gown, mine was a few weeks later than the original anticipated timeframe - but they apologised and explained they'd been inundated etc, and even offered to refund me my money. My wedding isn't for another 9 months, I purposefully gave myself time to buy a replacement in the stores incase this didn't work out - so I didn't mind waiting an extra few weeks.

It seems like they're trying really hard to redeem themselves from some bad feedback - so I'm happy to say my experience has been a good one! If anyone wants pics, feel free to flic me an email: *******@gmail.com

Date of experience: May 9, 2011
Texas
1 review
0 helpful votes
Follow King m.
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The gown was beautiful!
December 4, 2012

The gown was beautiful! It was received quicker than expected. Couldn't have asked for any better service! Would use them again.

Date of experience: December 4, 2012
California
1 review
1 helpful vote
Follow madden s.
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I absolutely love and adore their dress! I just got my dress today and the way it fits me is unbelievable! I love love love your site

Date of experience: December 4, 2012
Australia
1 review
0 helpful votes
Follow Nikki P.
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I know there's a few differing opinions here, but i thought id add my experience too.

I ordered my dress on July 17, and opted to have it rush ordered, due to the reviews on this site. Exactly 11 working days later (the minimum tailoring time from processing) i got an email saying it was finished and being shipped that day. 2 working days later and it had arrived in Australia to my house.

The dress was a perfect fit, and exactly the colour i expected. The stitching quality was amazing, the beading exquisite. The fabric was as good a quality you can expect from the price your paying for it, seeing as its 30% of any retail prices here.

I'm terribly sorry for those that have had a bad experience with this website, but the dress i ordered was exactly as i expected and delivered in the minimum time stated on the website.

Date of experience: August 7, 2011
Arizona
1 review
0 helpful votes
Follow Mya C.
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Okay, So I decided to do a test order and ordered the maid of honors dress. The communication with the company was not as good as I would had hoped at first but became much better upon ordering my second dress ( I thought what the hell might as well go big and order the actual wedding dress)

The only reason I went big on my second order is because the bridesmaids dress was absolutely perfect. I didn't see much of any stitching problem, and very much look like the picture. The color and material better than I expected as well. I tried on the dress myself and if I had my friends fuller figure I think would've looked perfect on me.

I will keep you posted on the other dresses I ordered. If my other dresses come out as great as this one, they really would have won a customer for life from me. The only reason I knocked off a star was for poor communication.

Date of experience: May 9, 2011
Australia
2 reviews
10 helpful votes
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I'm so dumb..
March 28, 2011

I'm so dumb. I wasn't happy with my dress at all. It looked nothing like the picture. The colour was different, it was way to big, the strap broke off, it was all round crap. But not learning from my mistake i bought a second dress. This time having the fit custom made. This made no difference. Doesn't look anything like the picture and even having it custom fit its to short and to big up the top. What a waste of $500

Date of experience: March 28, 2011
Australia
1 review
4 helpful votes
Follow Alysam Y.
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Waited 8 weeks for my order of a green mother-of-bride dress to arrive. It came all tightly rolled and bundled up and wrapped in paper. What I got was absolutely disgusting - the stitching was amateurish, the sleeves were uneven, the embroidery and beading were a ghastly silver rather than green as advertised on their Website. Furthermore, they had not followed the measurements that I had given them.
I emailed Fashionlande.com immediately with supporting photos and a request for a Returns Authorisation and the returns address, but they never repsonded, even after 5 emails. Their 7-day return policy is bogus.
Feedback from other disappointed buyers seems to indicate that this is a shonky (dubious) business somewhere in China, hiding behind a glamourously-designed Website.

Date of experience: April 24, 2011
Australia
1 review
4 helpful votes
Follow Penny M.
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I purchased a bridesmaid dress from Fashionlande and am absolutely disgusted by it, it's the most hideous dress I've ever seen (I'm not over-exaggerating). It's NOTHING like the photo on their website, it's blood red not burgundy, the stitching was puckered, the dress is longer at the back than the front, it is much larger than the measurements I gave them, and it has these horrible cardboard fake boob things in the chest. I followed their returns policy to the letter, providing photos and evidence that the measurements were wrong etc. They sent a reply saying that they were away for Chinese New Year until 10th Feb, but since then just don't reply to any of my emails. I'm SO glad the other bridesmaids didn't order their dresses until I received mine. Considering just how bad the dress is, I would have to assume that any positive review of Fashionlande that you see has to be written by one of their employees.

Date of experience: March 2, 2011
California
1 review
7 helpful votes
Follow Nancy W.
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I ordered four bridesmaides dresses. The style of dress I ordered has a chiffon layer over satin. They arrived with bumps and bulges in the under layer that clearly showed under the chiffon due to poor construction. The seams in the bodice construction where unsightly and very unattractive. The entire top was different than what was depicted on the website, with the shoulder straps a full inch or more wider than what was shown, making the neckline totally different. If you sew, you know that these kinds of measurements can make drastic changes in the look of a bodice. I don't think it is possible that the pattern used (if one was used) to make this dress was even for the same dresses I ordered.
When I emailed for a full refund due to faulty construction and the fact that the dresses were not what I ordered not usable I was offered an 8% discount on my next order! (Like I would order anything from them again.) Every email I sent requesting a full refund was answered with an increase in the discount on my next order.
Their explaination for the dresses not being exactly as shown on the website was that "the dresses are handmade and not by the original designer". When I sent pictures of the faulty construction and that it was not what was ordered they answered with, "the dress looks lovely on you".
My advice is not to order anything from Fashionlande. What you see on the website is not what you get, and they are well aware that their products have faulty construction and not what is shown on their website and THEY DON'T CARE.

Only order products from this site if you like playing roulette.

Date of experience: July 23, 2013
Canada
1 review
6 helpful votes
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This is the most horrible experience i have had with online shopping! SHOPPERS BEWARE! They tell you they are professional but when you get the garment you won't be able to wear it. The dresses look like they were made by someone learning to sew! They tell you the dresses are customed made. Inddeed they are made by a 10 year old learning basic stiches. I ordered 5 dresses and it seems like they got them from another company and then try to cut them down to the meet the measurements.one of the dresses is so big it can't fit the little girl

I tried emailing them after i got the dresses to let them know i want to return and no response to this day

Date of experience: February 20, 2011
China
1 review
7 helpful votes
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I will never buy again from this online shop. It takes more than 3 weeks to arrive, the size is totally wrong! Is a terrible shop.

Date of experience: September 19, 2014
GB
1 review
2 helpful votes
Follow Jade H.
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Please could you email me the photos of your dresses girls i've just ordered 7 dresses from here and i'm starting to panic! *******@btinternet.com

Date of experience: March 29, 2011
Washington
1 review
5 helpful votes
Follow Diane L.
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Please don't order any dress for this site. Two months later, no dress no money no email telling me where my dress is. Don't waste your time and money like I did.

Date of experience: March 5, 2011
Ireland
8 reviews
74 helpful votes
Follow Joe H.
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Where do I start with this site? Sadly, it's just another of these (hundreds) of Chinese "portal" type sites and many seem to be linked. Most have "addresses" in Beijing but that is thousands of miles away from where most of the factories are located. These sites facilitate hundreds of factories to sell their products outside China. The factories steal the images from designers and then make cheap inferior copies. I have pics of some of the "designer" dresses that have been bought by people on these sites. Most are not very good and many don't even look like the original.

I've work in this business for the last 15 years and have been in many Chinese factories so I've seen the good and the bad. As I said, there are HUNDREDS of similar "portal" sites (e.g. Tidebuy, Light in the Box, DinoDirect, Peridress, DHGate and many more) where factories (mostly small) sell their products online. Some of these factories are ok with reasonable quality but some are a disaster. I've seen factories set up in a dirty single room with about 3 - 5 workers. If you buy from one of these sites, you have no idea which factory you are buying from. So it is like a lottery.

If anybody wants a "heads up" on any site, feel free to contact me. No guarantee I can help but since I know this business, I should be able to point you in the right direction.

As pointed out by others, these sites even use fake VeriSign and AcAfee badges. This is just one small sign to watch out for. A reputable company should be contactable by phone, Skype or similar. And if you see the same images on site after site after site with a wide range of professional models and photographic styles, heads cut off or faces blurred, then it's time to get out of there. What you are looking at are stolen images and what you can expect is a cheap rip off!

Date of experience: December 18, 2011
Virginia
1 review
5 helpful votes
Follow NIKKI D.
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This is the worst dress I have ever seen the buttons are sewed backwards this people are beginers or the their children did this I paid $270.00 for a dress off this website luckly I paidto paypal and now Im disputing this claim through paypal to get my money back I will never ever advise anyone to use the site if you at all love your self stay away from fashionlande.com. VERY POORLY MADE DRESS.

Date of experience: February 23, 2011
Australia
1 review
5 helpful votes
Follow Alisha S.
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I have just got my dress from this website... VERY disappointed... I ordered a knee length dress yet I am standing on (it's longer than me), the colour is different, I also measured myself and made sure to order the right size yet it's too small. I have been back and forth with them and have got no where, all they say is I must have not measured myself right and I would not be getting a refund! I also have friends that have ordered from this site they have also had a bad experience. I DO NOT RECOMEND THIS SITE TO ANYONE!

Date of experience: October 12, 2011
Australia
1 review
5 helpful votes
Follow PAT B.
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Ordered a ball gown on the 19th june 2011 and still no sight of it on the 7th august 2011, do i need to say more. I will never use these people again and will never recomend them either.

Date of experience: August 5, 2011
California
143 reviews
927 helpful votes
Follow Sophie N.
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This site is using fake Verisign AND McAfee badges. You know what they say, if one thing is fake, everything else probably is too. Buyer beware!

Date of experience: January 30, 2011

Overview

FashionLande has a rating of 2.3 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FashionLande most frequently mention and poor quality. FashionLande ranks 85th among Wedding Dresses sites.