website thubmnail of FashionLande
How would you rate FashionLande?
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Australia
1 review
0 helpful votes
Follow tam s.
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I refused to listen to all the negative reviews about www.fashionlande.com but I really wish I had steered clear of this business. Were do I start 1. I paid extra $35 to have dress arrive earlier, waste of money the dress arrive the day after the weddings. 2. Extremely poor quality & had not been stitched properly so material was hanging off dress. 3. Dress did not look like one in photo because of it poor quality materials etc. 4. I know because it was cheap I was expecting an average quality dress but what they sent me was total RUBBISH. I could have spent $35 here in Australia for a much better dress compared to what fashionlande did. In total I paid $240 for rubbish. Please read the reviews and believe us this company doesn't have any idea of customer service & has extremely poor quality dress. Shop around in your local cheap dress shop the price will be much cheaper and at least you can see & feel what your paying.

Date of experience: January 8, 2015
Australia
1 review
4 helpful votes
Follow Kelly H.
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This website is an absolute sham. They are criminals. I ordered my wedding shoes in August last year. It is now january and no shoes. I have asked for evidence that they sent the package and it was a dodgy number that I could not track. I have asked my money back since October and still have not received it after 4 emails. Save yourself the stress, so not buy from here, its like throwing your money out of the window. I was scammed $60 plus postage.

Date of experience: January 3, 2013
Australia
1 review
7 helpful votes
Follow Gemz W.
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I am horrified with my dress :o( I received it so quickly and it was nothing like the picture. The picture had a beautiful delicate design that suits a wedding. This dress was a massive bubble of sequins and really nasty cheap material. The refunds and exchanges say that no sale items are refundable or exchangeable but everything on their site is discounted and 'on sale'. I am saddened that they are getting away with this! I have this stupid dress now and no refund and I wouldn't even wear it to a fancy dress party :(( (((((( Thats what I get I suppose. Never buying online again.

Date of experience: December 5, 2013
Canada
1 review
0 helpful votes
Follow Brooke M.
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I got a dress through them and tho it was not exact it was perfect and will definately look to them for any other dresses I need. One of my friends also bought her dress online through this site and had no problems. Email me *******@hotmail.com and ill show you a pic.

Date of experience: November 26, 2011
Australia
1 review
6 helpful votes
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Ordered a wedding dress when it arrived it was 3 sizes to small at same time ordered a flowers girl dress when it arrived it was moldy was email working it out said they would give some money back but then stop replying to my emails so have gone to department of fair trading even looked it up for china and emailed them now just awaiting a response

Date of experience: June 21, 2013
Australia
1 review
1 helpful vote
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I ordered my wedding dress and it arrived within 2 weeks of ordering it... It is perfect. Communication with the site was fantastic, I sent an email and got one back the same day. Cant fault this dress makers site... I got a custom made dress and when it arrived, it fits like a glove, just perect, stunning. Will definetly order from them again. I live in Australia

Date of experience: September 3, 2013
Australia
1 review
4 helpful votes
Follow Tracy M.
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Do not order a dress from this company! The wedding dress we received was not the same as the picture they had on their site. The original dress had sleeves, ours did not. The boning at the front was causing unsightly bumps, and the lace-up at the back was causing bubbling. The width of the dress in the skirt was so narrow that it did not allow for any fullness when a hoop petticoat was worn. The shoulders of the dress were so big that they feel off the shoulder and down the arm, which was not a part of the design.

When we sent a letter of complaint and asked for a refund they said that because the measurements we sent them (bust, waist, and hips) were the same as the dress they sent that they could not give us a refund. Instead they offered us a 5% discount on our next purchase with them. This was laughable because there is no way I would ever purchase another dress from them. We have lost $250 of our hard earned money to these dishonest people.

Date of experience: November 25, 2011
Australia
1 review
5 helpful votes
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I purchased a dress from this website some time ago and paid $150. The dress was the incorrect size when it finally arrived, and I was never able to return the dress or get my money back! It is a complete scam... DO NOT USE this WEBSITE. I have never received a response despite my 5 emails to them.

Date of experience: May 20, 2013
Australia
1 review
3 helpful votes
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Amazing quality
March 17, 2015

Just like everyone else. I looked at reviews and got a bit nervous but i orderd my dress anyway. One thing. Best decision ever! Great contact with suppot team and best quality dress! It was very well made and i cannot fault it at all! I would reccomend this site to anyone. I am just an average girl looking for a wedding dress and i found the perfect one

Date of experience: March 17, 2015
Australia
2 reviews
9 helpful votes
Follow Kim T.
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I was looking up wedding dresses, and a website that showed up was weddingshopperth.com. I couldn't find any reviews for it, but I thought I would take the risk and buy two dresses from it (two because I loved both dresses and if one did not suit me, the other one might).
I then stumbled across fashionlande.com and realised it was the exact same website under a different name (weddingshopperth.com). I read the mixed reviews and resigned myself to hope for the best.
The first dress was a joke, it looked nothing like the photo. I wish they didn't bother making the dress, it is not designed to look good on any human being!
The second dress looked like the photo, but was still made so poorly, I don't think any amount of tailoring can make it look good.
The one positive is that it only took a month to arrive, so maybe I'll have time to find another wedding dress.
If anyone is curious, I can send photos (*******@hotmail.com)

Date of experience: April 25, 2013
Australia
1 review
5 helpful votes
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ABSOLUTELY APPALLING
October 21, 2014

ABSOLUTELY APPALLING
I would give this stupid shop a 0 if I could.
PLEASE LISTEN WHEN ME AND OTHER PEOPLE SAY THIS SITE IS A COMPLETE SCAM AND TOTAL WASTE OF TIME!
Absolute piece of rubbish
Do NOT order from this online shop. They're nothing but greedy and once they receive your money they don't care anymore. The dress you buy will be POORLY made with CHEAP fabric and look NOTHING like shown in the picture. If your items don't arrive, don't be surprised when they don't reply to your emails. So save your sweet time the trouble and DON'T BOTHER WITH THIS SHOP.
Also, despite their refund policy they will not allow you to return the dress unless they keep roughly 90% of the money you spent on it.
Nothing short of disgusting. Worst online shop EVER

Date of experience: October 21, 2014
Australia
1 review
5 helpful votes
Follow Sabdi S.
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I have received my dress and it has not been made to the specifications given. It has been poorly sewn and the hemline is uneven. It is too small and now I do not have a dress to wear. After 45 days I sent them three emails to see what they had done with the order and eventually they replied that it would be sent soon. Then to find it is the wrong size and poorly made is SHOCKING! It took over 60 days to receive the dress and to late to make a dispute through Pay Pal. I continue to email them but 3 weeks later am still waiting for a response. DON'T buy anything from this website you will not get what you want and there is no such thing as customer service or courtesy. Sandy

Date of experience: April 11, 2011
GB
1 review
5 helpful votes
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I have sent them 6 emails asking for the status of my dress and they just don't reply. My son gets married in three weeks time and i have told them this in my emails but still no reply. They are a joke and not a very funny one. Pay a bit extra and go elsewhere. Margie.

Date of experience: April 16, 2011
GB
1 review
4 helpful votes
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I ordered 3 of these dresses and entered my own sizes. Yet when they arrived they were all the incorrect sizes and did not fit my bridesmaids. The sashes at the back were all out of place and not sitting as they do on the picture. I requested that my flower girl dresses match the colour of the bridesmaid dresses but they did not, when they arrived they were completely different colours. The company REFUSED to refund any money and did not want to help resolve the problem at all. I also ordered a Mother of the Bride outfit which was AWFUL. DO NOT ORDER FROM THIS COMPANY THEY WILL TAKE YOUR MONEY AND LEAVE YOU WITH POOR QUALITY DRESSES.

Date of experience: April 20, 2012
Minnesota
1 review
5 helpful votes
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We are 4 happy people for the 10 unhappy people, please keep them coming ladies. I know the girls that are happy hate that I cannot just leave it, but either can they so really? I was disappointed and I will continue to bash their customer service and lack of communication. Just like they were happy and will continue to applause their work. It allows a consumer to see both sides and proceed with caution. Since it is a gamble they should know what exactly they are gambling with.

Date of experience: May 7, 2011
Australia
1 review
6 helpful votes
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I ordered a formal dress, arrived but oh goodness, 4cm too small, very uneven hemline, very poor quality material and marks over it, do not buy from here and now I am worried about my credit card too
Stick with a shop you can try the dress on and get service for returns. They do not honour there returns policy even though i took photos and did what they askked, I have now been ignored
Good luck to everyone

Date of experience: March 16, 2011
California
1 review
4 helpful votes
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I ordered two items from this website, the first was a ring-bearer pillow and the second was bridesmaid dress. I have yet to receive either. I ordered the dress to test the site's clothing quality before I asked my girls to spend their own money, and I'm glad I didn't let them waste their time and money like I wasted mine. As far as I know, the dress hasn't been completed and it's been a month since I ordered it. The ringbearer pillow should have been delivered (which took over a month), but I received an email from the website claiming that their delivery company was not able to deliver the package. I have not had any trouble receiving anything else I ordered online, so I don't know what the supposed problem is, other than that there delivery service is shady. They gave me tracking information and told me to contact the delivery company, but the tracking information and the delivery company websites are both dead ends, and there is not a phone number or email address available for me to contact anyone with the delivery company. I am left waiting to hear back from Fashionlande, but I'm not hopeful about getting these problems resolved. I will post an update if I ever hear back from them or receive what I paid for. My advice on this website: don't even look at it, it is not just a waste of money on cheap products, it is spending money on literally nothing.

Date of experience: January 30, 2012
New Zealand
1 review
5 helpful votes
Follow Evelyn W.
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I purchased a wedding dress from fashionlande.com. Fortunately well in advance of my wedding. The dress arrived in a timely fashion but was made for a much larger woman and was a different design to the dress advertised. The material was also very poor quality. I have had a lengthy correspondence with them and even though they have agreed that they made a mistake they have not refunded my money. I would advise not to use this company, or to be honest any similar due to the poor product.

Date of experience: March 14, 2011
Australia
2 reviews
10 helpful votes
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I'm so dumb..
March 28, 2011

I'm so dumb. I wasn't happy with my dress at all. It looked nothing like the picture. The colour was different, it was way to big, the strap broke off, it was all round crap. But not learning from my mistake i bought a second dress. This time having the fit custom made. This made no difference. Doesn't look anything like the picture and even having it custom fit its to short and to big up the top. What a waste of $500

Date of experience: March 28, 2011
Australia
1 review
4 helpful votes
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Waited 8 weeks for my order of a green mother-of-bride dress to arrive. It came all tightly rolled and bundled up and wrapped in paper. What I got was absolutely disgusting - the stitching was amateurish, the sleeves were uneven, the embroidery and beading were a ghastly silver rather than green as advertised on their Website. Furthermore, they had not followed the measurements that I had given them.
I emailed Fashionlande.com immediately with supporting photos and a request for a Returns Authorisation and the returns address, but they never repsonded, even after 5 emails. Their 7-day return policy is bogus.
Feedback from other disappointed buyers seems to indicate that this is a shonky (dubious) business somewhere in China, hiding behind a glamourously-designed Website.

Date of experience: April 24, 2011

Overview

FashionLande has a rating of 2.3 stars from 45 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FashionLande most frequently mention and poor quality. FashionLande ranks 85th among Wedding Dresses sites.