FARMASIReviews 75

I bought an eye brow pencil that will not dispense. It is brand new and I bought it from a friend who is now deceased. I called customer service and without an 'order number', Farmasi will not replace it

I was a BI for the last 3-4 years and when I had any issues they were resolved quickly - missing item from a shipment - replacement sent, leaky product - replacement sent. However, I have been using their collagen powder for a little over two years, I got a tub that clumped and became a hard sticky blob instead of dissolving when put in liquid. I reached out to customer service expecting the same experience and it was anything but. I was told it was "edible" so they would not send me a replacement. Anyone want chunks with their coffee? Hard pass for me. I responded asking them to replace the tub (retail $115!) and they declined again. I asked to speak to another rep, declined again. I sent photos and offered to send the product back; again declined. Clearly they had no intention of standing behind their product. I told them I would not be ordering or promoting their products again, they said "ok". I have spent more $ than I can count on their products and I won't again. I also will not promote products that they will not stand behind. I would highly recommend that you stay far away from Farmasi as they do not respect their customers, "beauty influencers" or have any integrity for their products that are less than standard - especially for something consumed into their customers bodies! Buyer be very ware, there are many better products for better prices and many companies with integrity. I am no longer a BI and can only now share my experience as their "gag" policies no longer apply.

Definitely not worth the money (even thought its fairly inexpensive...there is a reason for that), plus the size of the products are small. I have thrown alot of products out b/c they don't work or the end result is not what the products states. I have tried products like make up, skin care and hair hair but nothing was worth repurchasing.

I came across the products of this company by accident, the lady who presents them was very convincing, I even contacted her because I was interested in cooperation, but I regret that I did not only that the products caused me a rash, but also the lady who is a representative in Southampton was very arrogant never again

Shame that Farmasi doesn't care that Seriae Wilson (BI) smokes, cusses and even cusses at her children and has no teeth and uses other products of which she states some are better than Farmasi - but farmasi only cares about the money and will make fun of her followers as well and has facial hair (see left side of pic) has tattoos - cannot believe they let her represent this company and does not file taxes and is allowed to promote and get commission from Spoiled Lips Cosmetics

This company is a joke and cheap products. Nakisha Hall was very rude and unprofessional. I will never shop from this company

Body scrub and gel are misleading, don't work. Customer service is not good. Refunds are a joke, they refunded 80% of what I paid, waste of time and money.
Don't spend money on them

I just want to say that Ms. Karen Austin from Giles co Virginia is the best salesperson that I have ever seen. She gets on online and puts her make up on and describes each and every thing she is applying in great detail. She is number one in my book. Although I have never tried the products she is making me want to! She is very beautiful and has such a positive attitude. Sharon Martin

Great products made from pure ingredients that do not cause any harm to skin as many of the popular brands can. I switched to FARMASI after having a bad reaction to a major brand and I'll never look back. Has immensely improved my skin and I'm 63.

I became a BI the day it started in Canada. We had no quotas then, it was new and they were after getting reps. Then the courier sent my kit back not once but 3 times. I never did receive it. After many calls they finally reimbursed me. Covid hit and no one was buying it in my area. I ordered for myself. Now I am a senior and they won't extend the 6 month rule for one month. Notifying me 4 days before I got booted that I needed to spend more money to stay active. Not sure when the quota thing started as it was NOT there when they opened in Canada, no matter what they say. There face creams are overrated also and not worth the money. They needed more colours for shadows, lipstick and blush also. The concealer is not light at all, but on the orangey side and more of a beige. I opened the mascara that was 2 in 1 and the thing came apart, the mascara was fully on the brush and I had to scrape it off, the second tube was a Zen and it was dried out. Company needs to smarten up. The only reason they get reps is because the cost to join is less than others. I am going back to the pink cadillac company.

I will no longer purchase products with this company when they allow representatives to use thier same social media account to promote products AND promote a sickening, discriminating and unlawful campaign against well known public figures which is in litigation as I write this. Miss Regina Rand spends 100% of her time promoting hate and defamatory posts about these 4 well known individuals. Her personal vendetta should not be used on same page as your products. If you allow people like that to sell your products then I'd rather use other products. I've found the shampoo and oil at Walmart now so good luck with this representative because she obviously don't care how she portrays herself in public and it's sickening to say the least

I don't know why, but it's not showing a tracking number on the website after I signed up for the BI discount, I ordered some products. It's been 9 days and I still haven't received my package. I have no clue where it is.

I tend to ordered Farmasi frequently and now they don't ship out on time. Usually to get them quick after 2 to 3 days orders have been placed then shipped it out. Now, it been 6 days to wait, nothing to ship out yet. I really need the products since I am nearly ran out of it. They need to have a speed process. I called the customer service today and they stated unknown when to ship it out since shortage staff? Please ship it out ASAP. I love the products so much.

I was actually selling for them they sent myself and a customer a product that was empty after one use. It took over a month and multiple calls, emails, chats as well as my sponsor and her sponsor and her sponsor getting involved. I was then sent a replacement for mine which arrived as an empty box. When asked what I wanted done about it and asked to have it replaced I got a well I guess we can do that. 4 weeks later it finally shipped. Then took over 3 weeks to arrive.

Noticed most of the products seem a good price but some seem ridiculous unless you actually sell for them.

Also if you sell you don't make anything. Having people under you is useless unless you are going to sell more then them cause you don't get paid unless you sell more then them.

There super pushy about posting, cold messaging and growing your team.

I would have probabky stayed on just for the 50% discount if it wasn't for the horrible customer service I received from multiple people including the members on my team!

In order to support my friend in her new biz endeavor, I purchased eye makeup remover (as stated in title) as well as the 3D Effect mascara. Nothing to write home about as far as the mascara. It's run-of-the-mill as far as I am concerned. I wear eye makeup daily and I was hoping the makeup remover would replace the brand I typically use which is 5x more expensive. I used cotton pads to wipe the liquid on my eyes. I felt some heat while wiping both eyes. Not a stinging heat but it was clear my eyes were having a reaction to the product. I have been trying to find reviews online to see if I am the only one who experienced this or if anyone else had experienced that heat sensation as well. The remover also is advertised as not leaving an oily residue, however, a residue is left but it's neither oily nor watery. Something between the two. Thankfully, it dries in about 5 minutes. Anyway, I can't use it anymore. Yesterday it irritated my eyelid enough to where it was swollen today. I have to go back to using my expensive stuff.

I have tried all their mascaras and all of them were dry and didn't last long. It seems they only put a small amount in each tube. I bought shaving creme for my sons and the creme was impossible to get out of the can. I ordered shampoo and the bottles were small for the price. I became a rep and talked about my concerns to Caron Burns my rep and I was told in a very stern way to never say anything negative about the products. She kicked me out of her FB chat because I had concerns. It seems she is only concerned about making money and doesn't care what she is selling. Not a good experience.

Good Products I see so many say it don't work well you have to give it more than a week I've been using it for about two months now and I see a huge difference and it's well worth the money And it's more cost-effective than going to these retailers and paying for their product and I love the fact that it's an animal and cruelty free

I am definitely not a techy person, but with Farmasi's new website update I don't need to be! The site is extremely user friendly and organized. I pay attention to the ingredients of the products I use and Farmasi provides me the ingredient list for the product in it's specifications. Love shopping with Farmasi!

Originally, when you signed up with the company, there was no minimum purchase required. This was perfect because I didn't sell products, I signed up for the personal discount. Now, they require a minimum purchase within a timeframe or you're suspended.

Their products are horrible. Most recent purchase of liquid eyeshadow: application is smooth and color (joker) is gorgeous. By the end of the day, it's separated, creased, and cakey. Same with other products…they do not last through the day. I tried posting a review of liquid eyeshadow on their page, but it conveniently doesn't appear; only positive feedback appears on their site.

Shipping is deceptive. I received an email the day after placing my order that my products had shipped, but didn't receive it until 2 weeks later (when 3-5 days is advertised), and the shipping cost is ridiculous. So, if you place an order, do not expect your products to arrive in a timely manner.

I'm going back to the rival company…S******ce. It may cost more, but the products last a long time (a little goes a long way); they have a discount program where I can order as often or as little as I want; their makeup and skincare have been great; I receive my products in less than a week (and shipping is FREE!).