Definitely not worth the money (even thought its fairly inexpensive...there is a reason for that), plus the size of the products are small. I have thrown alot of products out b/c they don't work or the end result is not what the products states. I have tried products like make up, skin care and hair hair but nothing was worth repurchasing.
I will no longer purchase products with this company when they allow representatives to use thier same social media account to promote products AND promote a sickening, discriminating and unlawful campaign against well known public figures which is in litigation as I write this. Miss Regina Rand spends 100% of her time promoting hate and defamatory posts about these 4 well known individuals. Her personal vendetta should not be used on same page as your products. If you allow people like that to sell your products then I'd rather use other products. I've found the shampoo and oil at Walmart now so good luck with this representative because she obviously don't care how she portrays herself in public and it's sickening to say the least
I don't know why, but it's not showing a tracking number on the website after I signed up for the BI discount, I ordered some products. It's been 9 days and I still haven't received my package. I have no clue where it is.
I have tried all their mascaras and all of them were dry and didn't last long. It seems they only put a small amount in each tube. I bought shaving creme for my sons and the creme was impossible to get out of the can. I ordered shampoo and the bottles were small for the price. I became a rep and talked about my concerns to Caron Burns my rep and I was told in a very stern way to never say anything negative about the products. She kicked me out of her FB chat because I had concerns. It seems she is only concerned about making money and doesn't care what she is selling. Not a good experience.
I just want to say that Ms. Karen Austin from Giles co Virginia is the best salesperson that I have ever seen. She gets on online and puts her make up on and describes each and every thing she is applying in great detail. She is number one in my book. Although I have never tried the products she is making me want to! She is very beautiful and has such a positive attitude. Sharon Martin
"Shopped with Emily Hickling"
She was hateful In every sense. Commenting on how my appearance should be up to men's standards & that this purchase (all purchases of products as such) are about pleasing the man they are actually for. How I need to satisfy him first & this was about what he wants me to be, not about me.
I was sickened.
I am definitely not a techy person, but with Farmasi's new website update I don't need to be! The site is extremely user friendly and organized. I pay attention to the ingredients of the products I use and Farmasi provides me the ingredient list for the product in it's specifications. Love shopping with Farmasi!
I just joined Farmasi in Feb. 2022 and the first thing I bought was the Resurface Skincare Line. I took a before and after photo and I absolutely see the difference in reduction of my fine lines, wrinkles and texture of my skin. I was Rep for another beauty company and the products I used with them didn't give the same results I got from the Farmasi products. Needless to say, I will stick with the Farmasi skincare products. I posted these photos just so you can see the difference after using this skincare line for only a month so far.
Great products made from pure ingredients that do not cause any harm to skin as many of the popular brands can. I switched to FARMASI after having a bad reaction to a major brand and I'll never look back. Has immensely improved my skin and I'm 63.
I tend to ordered Farmasi frequently and now they don't ship out on time. Usually to get them quick after 2 to 3 days orders have been placed then shipped it out. Now, it been 6 days to wait, nothing to ship out yet. I really need the products since I am nearly ran out of it. They need to have a speed process. I called the customer service today and they stated unknown when to ship it out since shortage staff? Please ship it out ASAP. I love the products so much.
I am a beauty influencer and is very frustrating that the customer service is terrible. First you need to open a ticket and wait no less than 3 days and sometimes the solved the problem but most of the times the respond with a question or asking for more information and then post your case like solved when is not really solved at all. Today, I called to the customer service because I've been trying to rich my regional in Florida, Rosanna Colon for 2 days and messaged her in WhatsApp and she was online and never looked my messages. I have a customer that placed two orders on July 4 and every time I looked her order since 10 days ago looks like packed and there is no way to see any tracking number. So I opened a case and tried to call to the customer service and had to wait 2 hours and 10 minutes, and nobody respond. My question is who is going to solve this because the customer is about to cancel her orders and I don blame her.
I order stuff almost a month ago and nothing has been delivered to my door. Run me my $#*!ing money back now I'm over this bull$#*!. It's ridiculous that I have to wait this long to get some products. What a damn shame. You guys have 24 hours to return my full refund.
Hello Jordan,
We sincerely apologize for the mishap with your order, we comprehend the frustration and we appreciate the feedback. We take matters such as these very seriously and we will be sharing with the rest of the team. If this has not been resolved please let us attempt to make this right by you. If you are able to provide the following information to the e-mail enrique.santamaria@farmasius.com we would love to look into your case:
• Order Number
• Item Code
• Full name of the product
• Date of Purchase
• Price of product
• Your full address
We look forward to your reply.
Sincerely,
Farmasi Consumer Services
Finally a makeup line that doesn't make my face burn or itch! Love the gluten free options as well. My husband & boys love the men's line. We all love the household cleaning items. I'm so thankful this company was shared with me!
The skin care line is over priced and not worth one cent whatsoever! These beauty influencers are totally lying about how great this product is for the 50% commission they make! You're Way better off with drug store make up...
Hello Claudia,
I hope you are doing well, and we are sorry for the experience you had with our company. Here at Farmasi we appreciate feedback in order to continue improving our brand. Our products have a history of over the last 70 years, we strive to make better products, create more opportunities, and to help people around the world. We have several certifications for our products such as GMP, DSR, Halal, and others listed in our website. If you have had any issues with a specific product please feel free to send us an e-mail to enrique.santamaria@farmasius.com regarding the product line you had an issue with and we would love to refer you to a different line that would work best for you.
Again thank you for your feedback, we really do take responses such as these seriously and will share with the rest of the team.
Best
Farmasi Consumer Services
Originally, when you signed up with the company, there was no minimum purchase required. This was perfect because I didn't sell products, I signed up for the personal discount. Now, they require a minimum purchase within a timeframe or you're suspended.
Their products are horrible. Most recent purchase of liquid eyeshadow: application is smooth and color (joker) is gorgeous. By the end of the day, it's separated, creased, and cakey. Same with other products…they do not last through the day. I tried posting a review of liquid eyeshadow on their page, but it conveniently doesn't appear; only positive feedback appears on their site.
Shipping is deceptive. I received an email the day after placing my order that my products had shipped, but didn't receive it until 2 weeks later (when 3-5 days is advertised), and the shipping cost is ridiculous. So, if you place an order, do not expect your products to arrive in a timely manner.
I'm going back to the rival company…S******ce. It may cost more, but the products last a long time (a little goes a long way); they have a discount program where I can order as often or as little as I want; their makeup and skincare have been great; I receive my products in less than a week (and shipping is FREE!).
I have been ordering the Zen Mascara for some time now and absolutely loved it until my last order. Until now every tube I have ordered came wrapped in a plastic sheath. The 2 I received recently both had an ingredient sticker as the "seal" which left a sticky residue on the tube but main issue is both tubes were practically dried up. Very concerned that they were used and returned to company which then stuck a seal sticker on it and resold for new product. Extremely disappointed
Hello Sharon,
Thank you for contacting FARMASI.
We are sorry to hear about your recent experience with our product. We ask that these issues be communicated to our Contact Center team to attempt resolution. If we can still assist you, please give us a call at 833-432-7627.
Thank you,
FARMASI
Fraud, false information, deceptive company I don't recommend this to anybody. Stay away from this company they will take you money and close your account without even sending an email.
I signed up in October of 2020 and they
They encourage you to sign up even if it is just for the discount and highlight that there are no quotas... then surprise! They added quotas. The company never even sent an email with this any information about the quotas starting a month after I signed up. I only found out my account was deactivated when my sponsor told me her account has been suspended. Now I can't buy or sell and they kept my $ shame. The customer services rep said the information they have from the managers is that they can't do anything the changes are done and in order to become active again you have to buy another membership with quotas or be a customer what a scheme!
Hello Zulma. We are sorry to hear you feel this way. Accounts that do not accumulate 125PV in a 90-day period are automatically suspended due to our policy 10.2A. We apologize for any inconvenience this may have caused. Your feedback will be shared with our team. Should you need assistance, please contact us from the FARMASiUS.com website or give us a call at (833) 432-7627 - US or (866) 967-6014 - Puerto Rico. We are available Monday-Friday, from 8am-9pm ET.
I placed an order under a friend (who has only tried to help me) but a month later I get 1/2 the product and the box including contents are damaged beyond use. I have called (always closed) and sent numerous tickets - no reponse at all. Don't waster your time or money!
Hello Beverly,
Thank you for providing your feedback and we appreciate you taking the time to write to us.
We're sorry to hear about your experience and thank you for bringing this to our attention. If this has not been resolved please allow us the opportunity to make it right please give us a call at (833) 432-7627 M-F from 9am-6pm ET. If not, please send an e-mail to gabriela.vilar@farmasius.com. So we may further assist you, please provide us with the following information:
• Order Number
• Item Code
• Full name of the product
• Date of Purchase
• Price of product
• Your full address
We hope to make this right by you and look forward to your response.
Sincerely,
Farmasi Consumer Services
I placed a order for a gift and it took 3 weeks to get it and I was told I could go pick it up myself? I never received any info such as a tracking number or detailed invoice with my product and was sent a fb messenger request for payment. I asked for a refund because I no longer wanted the product due to poor customer service and the order showed up two days later via mail. I won't order again from the rep I purchased from as it was a poor experience! If I could give zero stars I would. I wanted the refund and not the product because I had to ask twice when it would arrive at my house?! This company doesn't deserve my business and I would never recommend to anyone to make a purchase!
Hi Kara,
We are sincerely sorry to hear about your experience, we value our consumers very much and look at your business as a partnership more than anything. We can comprehend the frustration that you may have felt with the mishap. In order to improve and better our services we would love to hear further about your case to see what had occurred. We would also love to make this up to you, if you would like to disclose the information directly to gabriela.vilar@farmasius.com. We really would love to hear from you.
Best
FARMASi Consumer Services
I ordered some products but I did not get any because a girl who offered me a catalog didn't get them. People in this company make a joke of it. This is not first time, year ago I ordered a product from another girl, and waited almost a month to get it. Those girls work hard to sell products, but people in the company obviously do not respect either them or customers.
Hello Emina!
We hope you are doing well, we apologize for the inconvenience that occurred with your orders. Here in Farmasi we take feedback very seriously from our consumers, as we are constantly striving to better our services. If your case has not been resolved please send an e-mail over to gabriela.vilar@farmasius.com, so we can get this sorted for you. We apperciate you taking the time to voice your concern.
Sincerely
FARMASi Consumer Services
Answer: None so far! Loved everything I've tried so far. CC Cream is my favorite product!
Answer: Yes. My clients send me before and after and I post them with their permission.
Answer: Yes! My blemishes started to disappear with the Aloe Vera products and the Activated Charcoal products immediately closed my pores and my skin feels cleaner and healthier.
Answer: It is one company. Farmasi is expanding globally.
Answer: Hello Diane, We give the option for individuals to enter their social security on their own to avoid any issues when it comes to receiving your tax forms when tax season begins.
Answer: Yes! 50% off and 50% commission. Shipping is extra. No spending amount to stay "active".
Answer: Hi Theresa. Welcome to Farmasi. Yes, there is a place on the Farmasi website where you can apply to become a beauty influencer. You receive 50% off any items purchased for yourself as well as those you sell after initial $20.00 welcome kit. You are then an entrepreneur. I hope this answers your questions Terry Womack, FarmasiUS
Answer: Hello Donna, While signing up, you will have the option to enter her Beauty Influencer number.
FARMASI has a rating of 2 stars from 74 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FARMASI most frequently mention and customer service. FARMASI ranks 623rd among Hair Care sites.
Hello Lyan,
We hope you are doing well, we sincerely apologize for the frustration caused with your inconvenience. Thank you for bringing this to our attention. We appreciate your feedback and take your experience very seriously. I will be sharing your comments with the rest of the team. Please allow us the opportunity to make it right. So we may further assist you, please provide us with the following information to the e-mail enrique.santamaria@farmasius.com:
• Order Number
• Item Code
• Full name of the product
• Date of Purchase
• Price of product
• Your full address
We look forward to your reply. Thank you for the taking the time to share your experience.
Best
FARMASi Consumer Services