Ordered on Thursday. It was with me on the other side of the world Monday. Dress was beautiful, a perfect fit.
Great selection, great prices and fast delivery. 10 out of 10! I will definitely shop again and recommend to my friends.
I love every step, from the website, customer service and deliver. I would strongly recommend it and def use it again.
I never received a designer item without the original dust bag at least. The bag looks used with a farfetch tag.
I Paid extra 50$ fees for the delivery company
This is almost half from the shoes price!
This is Bad experience
Hello. I ordered it as surprise but it arrived me without box only as wrapped in paper. I am so disappointed!
Bought some jeans from them and it was a smooth experience. I was a bit skeptical because they ship from small boutiques, but I love the jeans!
Lowest prices and fastest shipping.
I bought the items on Thursday and received it on Saturday morning.
Used item was not disclosed on the listing. I would have not purchased had i known that. The shipping company (DHL) was excellent, though.
Great product, nice packaging and communication, and considerably fast delivery!
Thank you so much for great service!
Wow! Top Service and very quick. Super quality and very fast shipping to switzerland. Beautyful tote bag!
Very quickly and very efficient in all the process of the purchase.
Congratulations for your excellent work
Fast shipping and very good packing, the bag received in very good condition, satisfactory experience, thank you!
I've never had a problem with the farfetch-team. They ship very fast and are really flexible and helpful if there was a problem with the package!
Quick process bag came perfect loved the quality of the bag and the customer service was amazing, highly recommend farfetch
It normally takes ages for goods to arrive and clear custom in Thailand. The price shown includes custom tax and it was really fast to arrive.
The shoes are very high quality, I am very happy with the overall item. I will definitely purchase something else.
Very fast service and fulfillment of my order. Only MAJOR complaint was the excessive shipping charge on an item that they used to ship for free.
Overview
Farfetch has a rating of 2 stars from 1,824 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Farfetch most frequently mention customer service, credit card and wrong size. Farfetch ranks 252nd among Designer Clothes sites.
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- London, London
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Lena,
Thank you very much for taking the time out to provide us with your feedback. We are disappointed to hear that you were not satisfied with your recent shopping experience.
As your feedback did not provide order details, we will be sending you a private message that you may reply to at your earliest convenience. If you wish to contact us directly, you may send an email to customeroutreach@farfetch.com.
Once again, we would like to apologize for any inconvenience caused by your shopping experience. If you have any questions or concerns, please do not hesitate to get in touch.
Warm Regards,
Farfetch