- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
FareGeek has a rating of 2.9 stars from 554 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FareGeek most frequently mention credit card, customer service, and confirmation email problems. FareGeek ranks 33rd among Plane Tickets sites.
I travel once in every two months! So last month I selected South Carolina for my solo tour. I needed cheap airfare tickets and was browsing the internet. Though there were many offers, but the discounted deal that this website provided me with, is the one that I was attracted to the most. It had the cheapest price with no hidden costs. This deal went perfect with my budget tour plan. Thank you so much.
My flights from London to Vancouver were cancelled in 2020 because of covid and I was told a voucher would be valid for future use. After literally hundreds of emails I managed to secure flights the following summer for the same trip, however Faregeek told me it would not be the direct flight that I originally bought -I would have to stopover in Calgary before travelling on to Vancouver. I didn't want to do this, so said I would just use the portion to go to Calgary and not wait for a connecting flight to Vancouver. The company are now trying to claim £259 for a change of route even though it was due to them not being willing to uphold the original direct flight which my voucher was for - all I did was not want to use the second flight -this was cheaper for them. They didn't charge this extra at the time, but today contacted me out of the blue, nearly 6 months after I got home, demanding payment. When I told them I would not be paying a random person calling me over the phone, 6 months after the service was delivered, they said they were going to make sure all airlines block me from flying with them. As funny as it is that this company thinks it holds the power to do this, as only the Government do, others may well have felt bullied into paying the money. Avoid this company at all costs.
I too was nervous about using them. I didn't check this site before booking. I must say that my experience with them has been positive. I received my confirmation within 24 hours and any questions that I did have were answered swiftly. I booked a trip from the US to Australia and return. Their fares were substantially cheaper than even the airline's website. Yes, I would recommend them after doing your homework on checking all available sites.
Tip for consumers:
Call them first if you have any concerns.
My friend recommended me this website. I just booked the New York to Moscow flight deal, which I got at a great price package. I was looking for something similar to that I can make my visit. Thank you Faregeek, very much.
When I called up the customer care for a query I had, the executive attended me instantly and my problem was solved super fast.
Initially, to understand a couple of things I had frequently called up the customer care department. Every time the executives helped me with great patience and co-operation.
I found a ticket on skyscanner. Skyscanner redirected me to faregeek. As I reached check out, the total price that I was shown for my ticket was $142.80. I clicked the check out button, and they charged me $14.99 in "additional fees." When I called to get them to explain to me why the extra charge was there and why I hadn't been notified BEFORE clicking "check out", the guy on the phone (manager) was rude, wouldn't listen to me, and ultimately hung up on me while I was trying to speak.
I just booked with a trip from SFO to HK and yes, very skeptical after reading the reviews, but I figured they are a legit company in Delaware plus any issues, my credit card co could dispute. Rec'd 1st confirmation letter after I clicked submit. I called the immediately and the call center picked up right away and was very professional and courteous and informed me to be patient as they validate payment before everything goes through. Later on that evening, I contacted them again, very short wait on the phone and the rep told me they will validate my CC within minutes and ticket will be issued. Waited in the morning and poof, all 3 tickets were ready to go and i contacted the airlines and it was confirmed. For me, it was a breeze and i trust this is a legit business we they been around a long time. For some of the complaints, if you cancelled or change to change dates, a penalty will occur at any sites or travel agency, can't blame faregeek, they are a travel business. I will use them again and recommended folks to try them out at their own risk. I am one happy customer so far, though my trip is in months. I will make weekly calls to the airline to confirm!
Ordered tickets through Faregeek on the Tripadvisor web site, HUGE MISTAKE - (why TA allows these scammers on their site is outrageous) Anyway, we decided to cancel our booking a day later and asked for their cancellation policy. They said they can only give it over the phone...? I emailed repeatedly and by phone of our desire to cancel the booking and to see their cancellation policy. They refused to provide it. We booked for Dec it's only April now. I have repeatedly asked them to confirm our cancellation and also that we do not expect to see any charges from them on our cc. Still nothing from them. To be safe we cancelled our cc. Our financial institution tells us FG is extremely shady, company phone numbers don't match region of business advertised etc. They never update posted pricing till you book etc. BEWARE. I have also told Tripadvisor they need to remove them from their website because it reflects poorly on them too. FOLLOW UP - Tripadvisor went to bat for us and FG cancelled our flight at N/C. Praise God alone for that!
It's been three times I have purchased my tickets online thru this website, for Bali, USA and
India and every time I got a great price.
Amazing website.
I have used this website three times and my friend has used it more than me. When I booked tickets for myself for destinations like Sweden and England I got good discount deals. Even my friend shared that he too received his tickets to Paris for a discounted price. It’s a good website to book your tickets.
My husband used Faregeek to book return flights from London to USA - he recently returned from his trip. He got a good price, communication with the airline was excellent: (e-mail notification every time the flight times changed prior to departure and queries were answered promptly. No problems at all with tickets, payment or flights. Can't fault them.
Tip for consumers:
Don't assume that your e-mail confirmation is your ticket, it clearly states that it is not - if you don't receive the ticket within a few days of confirmation, chase it up, then if there IS a problem, you can sort it out.
I had a great time whilst flying to Dublin for work and then opting in for my short vacation to Morocco over the weekend. Thank you for the great services offered.
I had to get my tickets for Peru so I checked this website. When I opened the website next morning to book my tickets I saw a reduction in prices. I quickly booked the tickets got a good saving. I am waiting for similar discounts on other destinations as well.
It was for the first time that booked my ticket from faregeek.com. It was a mistake from my end that I misspelled my email on my itinerary, called the customer service, didn't have to wait and a representative was able to help me. Great service.
The customer care department of this website is very helpful. They are always available to assist you.
I was so happy to check the price ticket to Florida that I booked instantly and really enjoyed every bit of the flight and trip.
I was a bit sceptical using this website. But it’s standard like any other. I got my tickets done quickly.
Its been almost 6 months that I have been constantly using this website for my recurrent travel plans. Last time that I booked my tickets for Indonesia I was able to save close to $18 and sometime back when I booked my tickets for Paris In saved near about $11, which to be is a good bargain.
Greece is a vast and beautiful place. The tickets are very expensive. But thanks to faregeek for the budget tickets. I saved a huge bunch and used it on my trip.
I was hoping to get a cheap flight deal for Dubai as I wanted to make it to the Dubai Shopping Festival 2016. All other travel websites were quoting a price more than my estimated budget. This website gave me the deal that was best for me. Loved it totally.
I travel frequently and have a list of travel websites. This happens to be one of my favorites.
I find this website easy to use. The web pages load fast both in laptop as well as mobile. And the services are reliable.
This website has made it possible for me to travel within my budget round the year! I am happy with the deals that it offers and most of the time I am able to get a good discount.
I love the customer care team of this website as the executives are always on assistance and answers every query I have. Thank you so much.
I recently recommended this website to my mother. She booked her first online ticket to Netherlands and was happy with both the discounted tickets and the service quality.
Gain trust and grow your business with customer reviews.
FareGeek is a flight, hotel, cruise, rental car and vacation booking engine.
