James T.

Ordered tickets through Faregeek on the Tripadvisor web site, HUGE MISTAKE - (why TA allows these scammers on their site is outrageous) Anyway, we decided to cancel our booking a day later and asked for their cancellation policy. They said they can only give it over the phone...? I emailed repeatedly and by phone of our desire to cancel the booking and to see their cancellation policy. They refused to provide it. We booked for Dec it's only April now. I have repeatedly asked them to confirm our cancellation and also that we do not expect to see any charges from them on our cc. Still nothing from them. To be safe we cancelled our cc. Our financial institution tells us FG is extremely shady, company phone numbers don't match region of business advertised etc. They never update posted pricing till you book etc. BEWARE. I have also told Tripadvisor they need to remove them from their website because it reflects poorly on them too. FOLLOW UP - Tripadvisor went to bat for us and FG cancelled our flight at N/C. Praise God alone for that!