FareGeek

Sent to this site from momondo.com where 2 international tickets were booked and confirmed about 30 hours ago. Til now there are NO TICKETS. They have said, give us another 24 hours! These are legs of an international flight. They were able to ticket and charge one leg, but the trip is worthless without the otther leg. This is after calling them of and on for the last 12 hours. I don't know why they operate like this, confirm booking, but do not issue ticket. STAY AWAY!

We bought tickets from them and then we had to cancel due to death. They confirmed a per refund. They were terrible. After over three months, they still have not returned the money. They still kept the money.

The agents are very unhelpful and completely useless. The complaint department does not reply at all. They are nightmare. No one should buy from them.

DO NOT BOOK WITH FAREGEEK.

I booked a trip with them with three destinations and paid for it. After arriving at the first destination, they canceled my second flight and did not notify me. They later claimed to have sent an email about this but no email arrived. They also accused me of deleting the email, which makes no sense. I was stuck in a foreign city for three extra days and eventually had to book a flight at a much higher price to travel to my second destination. This amounted to hundreds of dollars of extra expenses - roughly $600USD. For several months I spent hours on the phone and writing emails to them about this. Eventually, they offered me a $50 reduction on my next booking through them. Perhaps needless to say, this was not adequate compensation. The financial cost was secondary to the loss of my vacation. I had plans to visit family who live far away and was not able to see the people I had planned to. It has now been many years since I have seen them and do not know when I'll have an opportunity again. I contemplated suing Faregeek but the costs would have been significantly higher than the value of the benefits. They seem aware of this and use it strategically.

PLEASE HEED THIS WARNING: FAREGEEK IS NOT RELIABLE AND IS NOT ACCOUNTABLE FOR THEIR MISTAKES.

I have booked with Faregeek since January 2015. I called once to inquire about cancelling and it was 300$ to do so. I decided not to change. Recent events have led me to call them again to change my flights by one day on either end of my trip which is still months away. I have now been told that it will cost 600$ per person to change it, the same amount as a new all round ticket. I was also informed that if I tried to change it again it would be more expensive. HORRIBLE customer service and awful scam! Do not use them!

I bought my girlfriend a ticket to NY for her birthday and it was all confirmed and looking good. She arrived at the airport to check in and found no record of the reservation. We found in our spam an email from FareGeek sent on the day of travel to say the reservation had been cancelled... by them... with no reason or explanation. I waited to there phone message for 1 hour before giving up. I had to buy a new ticket at the airport for double the fare. I am furious.

I had to cancel a flight through illness and told them immediately. Even though the flight was made up of £400 in taxes with Lufthansa from LHR to DFW via Frankfurt - they offered me a £68 refund only which they said I would be paid within 10-12 weeks. I emailed them today only to be told I didnt send them an email to say I accept this offer. Absolutely poppycock. Dont book with them is my advice".

Faregeek are thieves. I booked out of LAX British air. Received a phone call saying it would be an american airline flight. They completely misrepresented. I cancelled and got charged $175 for cancellation which I was never told about got into a huge argument with someone named "falcon" and he said there are no supervisors. I will keep trying to get my money back or small claims court but beware. It was off of Momondo.

I buy the ticket and then they still haven't reduce the money from my bank account. I can't check my booking in the flight website. I call them for long time but no response and they didn't reply my email as well. Poor! Please don't book flights on this website

They confirmed the booking, then wrote back to ask for the same credit card and ID details that had been entered securely online. When I asked politely whether this was standard procedure and whether this was possibly a scam, they gave me one hour to confirm my details via a print & scan form. As I was not at work, this could not be done in the timeframe specified. They then tried calling me three times at midnight. When I called back they said they could offer me a new far, 50% more than the originally quoted fare. I declined and booked elsewhere. Terrible, inefficient, unsatisfying way to run a business.

Absolutely horrible. Booked 3 tickets to Europe for about $1500, have our confirmation # and everything. About 10 hours later receive a call (hidden #) saying our flight was CANCELLED. (Not everything, keep reading). Shortly after, we find the same exact flight for $1800+. I give faregeek a call thinking it was a joke because it was hidden #, and they say that the price we had purchased them at was a promotional value and they had no more tickets at that price. Let me remind you that at first they said our flight was cancelled now theyre saying crap about promotional value. There was nothing on our page about this being a promotional value and that there was a chance that we might not be able to get those tickets. I understand if there was a warning or a message stating but there was nothing! This company decided to cancel our THREE tickets because the flight we purchased tickets for had gotten a lot of other buyers and so they decided to raise the prices, AFTER we purchased our tickets and had our confirmation #. Extremely unethical, unreasonable and unprofessional. Dont waste your time or money with this company.

Hi, I have an urgent appointment in Atlanta (ATL) on Thurs April 21 from Toronto YYZ. The reviews seems to be mixed. I'm scared to booked this ticket as the price is significantly cheaper than the other airline. Can someone please confirm is this is a scam? Also been on hold for over 1 hour. They have poor customer service thus far.

Booked tickets to New York with Faregeek. They confirmed my seating which was paid in full. At the airport the airline informed me the seats were priority and I had no choose but to pay the extra money. Faregeek had reserved seats which were clearly not in the price I had paid. I have tried to resolve the matter for over a month now and Faregeek have now ceased to communicate or respond to me.
Avoid at all costs. Go direct to the airline.

They are Rude and not able to book your flights. Totally lost of time. Additionally they will ask you more money than what you see on the initial reservation, just because they were not able to secure it...

DONT USE THEM!

It's a scam and fraud company. They just did a fraud on my credit card and have stopped responding to my emails and phone calls now. I am filing a police complaint against them here in Canada.It seems this company is run by only 2 guys who are sitting somewhere else but not in North America as most of the time they say they are working night shifts. Do not trust them at all and spread the word. I am shocked that they have been doing frauds for years and nobody took any action against them

I booked my flight on Saturday, February 21 and got an immediate confirmation stating my flight was confirmed. After 10 mins, I get a follow up email stating there was a credit card mismatch. I tried calling them several times for the next 48 hours, waiting from 30 minutes to 1 hr and still could not get a hold of a customer service representative. Someone finally emails me stating the flight increased from $765 to $815. I told them that I will only authorize a payment with the original booking price and I haven't heard from them yet.

I bought a business class flight only through this company but when I arrived at the airport I was told the ticket was only valid with a cruise voucher. There was no mention of this on my booking. According to Air France, this is a common ploy used by dishonest agents. Air France obliges them to sell these discount tickets only as part of a package but the agent then mis-sells them to customers. I spent all day on the phone trying to rebook a ticket but Faregeek refused to help. I was forced to purchase a last minute premium economy ticket (still more expensive than the original business class ticket) for the next day and claim the difference from Faregeek (who look unlikely even to refund me). Totally dishonest. Don't use this company.

No customer Service. Sit on hold for hours and NEVER speak to one person, just hours of a recordung telling me I'm a valued customer! My fiance flight left without hum because his "open ticket" was never confirmed, because Faregeek doesnt follow through with customers after they get the money. Never again

FareGeek is utterly dishonest and incompetent. I booked a ticket at an advertised price, then when I called a minute later to confirm it, the price jumped nearly $100 because of "unforeseeable circumstances." They sent me a confirmation but no ticket. Approaching the date of departure, I still had received no ticket. When I called again, I was informed that I'd have to pay another $170. These people are bold liars, unrepentant, and totally untrustworthy. I'm reporting them to the New York Consumer Protection Board.

Faregeek are scammers! For your own protection do not use them! The tension they cause while booking a flight is unbearable and i had a n experience where they told me that my card details didn't work and wanted different details. They ended up cancelleing my booking BUT STILL CHARGED MY CARD FOR THE TICKETS!

I made a booking mistake that I noticed immediately and requested help looking at it. Their website claims emails will be addressed 24/7 within 10 minutes. It's the next day and I still haven't heard anything. Now the seat sale is over and it will be double the cost :(

Booked flt on line. Their site put me into charlotte not charleston. I called them within 5 minutes of booking to end up on the phone over an hour and a half. Flt to Charleston was accually cheaper, however they wanted to charge me 170 dollars to change ticket even if it was no fault of mine. They are very rude and and requested information from me that was sensitive data. They finally canceled my flight which had not been booked yet and ONLY CHARGED me 75 dollars! They did force me to email them that I agrred to fee or they would not refund any of my transaction. (My card had not been run yet even.) Will never do business with these people again. They were not willing to give me any information about the company, CEO, SUPERVISOR ETC.

DO NOT TRUST FAREGEEK. DO NOT BOOK WITH FAREGEEK.

I have booked through faregeek periodically over the years without any difficulty. My most recent booking, however, went very poorly. My flight to Tampa went without hitch, but when I went to the airport to fly away the airline had no record of me. My flights had been cancelled by faregeek without notification. I called their number and was told that an email had been sent and a call had been made to my cell, but neither was received. The phone agent told me a superviser would call me back within two hours (claiming that he was in a meeting), so I waited at the airport. 4 hours later, there was still no call. When I called again I was told it would be 24 to 48 hours before the superviser would call me back. Needless to say, this was frustrating. I was advised to book another flight, but the prices were four times higher due to booking then at the last minute. (My original booking was done well in advance.) I had little choice, though. It was a full 47 hours before the superviser called, and he would not apologize and said that the contract stated that the flight was not confirmed. He offered a $25 voucher. This was a few weeks ago, and now he will not take my calls or forward contact information for a Senior Manager, and takes days or weeks to respond to my email messages. I cannot stress how negligent they have been.

DO NOT TRUST FAREGEEK. DO NOT BOOK WITH FAREGEEK.

I cannot recommend their service to anyone. I was informed that my ticket was cancelled just 16 hours before departure, even though the ticket was issued half a week from that date. This happened twice in a row. I may just have been unlucky. However, I wouldn't trust this company with my credit card information at any times.