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FanDuelReviews 510

1.4
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FanDuel Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily due to persistent issues with account management and customer service. Many users report difficulties in accessing their accounts, delayed withdrawals, and a lack of effective support when problems arise. Customers frequently express feelings of being treated unfairly, with claims of unaddressed complaints and inadequate promotional offerings. While some users appreciate the app's functionality, the overwhelming sentiment reflects frustration over perceived systemic faults and a lack of accountability, prompting many to recommend alternative platforms.

This summary is generated by AI, based on text from customer reviews

service
265
value
243
shipping
131
returns
155
quality
216
Minnesota
7 reviews
23 helpful votes
Follow mike l.
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I got this purely to watch the Timberwolves and the Minnesota Wild during the playoffs. They don't say anything about virtually every Timberwolves scam being blacked out. If you make it past the first round everything's on tnt. It's an absolute joke and a waste of money. I won't ever get it again

Date of experience: May 8, 2025
Canada
1 review
0 helpful votes
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I recently installed Fanduel and it worked ok. I went to my sisters and tried to logg on and it said they could not verify my location. I went through the help chat and they said I was suspected of using location altering devices. WHAT? So sad! Stay away from this site! I am 59 years old and have no clue how to even use a location altering device. Havent moved in 6 years. THEY MADE ME FEEL LIKE A CRIMINAL!

Date of experience: April 26, 2025
Illinois
1 review
0 helpful votes
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Not UR money
March 30, 2025

The webmaster steals your money and winnings in their accounts, if you are forced to change phones or phone number. They will bar you from access to your cash.

Date of experience: March 26, 2024
Canada
1 review
0 helpful votes
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Never ever use them
March 25, 2025

So, a friend told me about this casino so i figured id give it a try, i was winning then id spend my winnings, i was playing a live game monolopy big baller and we wernt hitting anything for hours so another player said im about to lose the price of my house, i joked back "I pretty much bet my house already" for that comment they banned me for 2 months, no explaining myself no warnings nothing, I told them just to close my account, since i asked that they now banned me for life, like seriously these casinos are getting bad, likenif you spend big and win big they wait until they get most of it back and ban you so the smallest comment

Date of experience: March 24, 2025
California
1 review
0 helpful votes
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They're sketchy wow. This dealer was being asked if he was high. The day before he was talking about finishing to go do bong tokes …either way high or not he messed up as you can see in the video. He still drew the cards after to show we'd have won and then obnoxiously we'd get it back from support. Been a while still random emails just asking if I got any support. No other emails or contact given. Sent the video and screenshots thankfully I took but wow wow. Should be not allowed here

Date of experience: February 27, 2025
Illinois
1 review
0 helpful votes
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No common sense
March 4, 2025

I decided to take a month off as a cool down period. This company is the one I bet by far the lowest amount on and they proceeded to ban my account all together. The other companies worked well with me. I never even betted outside of my limits and did something without having any information on and I stated I just wanted a cool down period as a mini break and they decided to do their own thing and now tell me they can't go back. Don't trust them to do anything customer service related. They will do as they please.

Date of experience: March 4, 2025
Canada
1 review
0 helpful votes
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Casino
March 1, 2025

Played lobstermania and won 500 and then got the bonus. They disconnected me so I lost the bonus. Moved on to another game l have played for a few days, betting at 1.80 a spin. Never have changed it. I checked and it was still at 1,80 so start rolling. Look down and see all my money is gone. Changed to 40 dollars a spin. Never touched it! Contacted them and they told me to bad. Closed my account and putting in a complaint with the commission. I hope you will all follow suit. Close them down. Ripping everyone off!;

Date of experience: March 1, 2025
Nevada
1 review
0 helpful votes
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Poor service
March 1, 2025

FanDuel is difficult to manage and we miss games because access drops. Today trying to watch Lightning game on TV FanDuel screen went blank and is now not accessible

Date of experience: March 1, 2025
Pennsylvania
1 review
0 helpful votes
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Rigged Casino
February 28, 2025

Shocked but not surprised how fixed games are. RGN is lies. Playing Pa, gambling control needs to investigate this place and fair play. Understand can't win all the time. Lighting Roulette I bet every number but 15, and 15 came up 7 times in 10 spins, ok try another number, 20 well same thing in 10 spins try another same result. I was robbed no doubt.

Date of experience: February 28, 2025
Washington
1 review
0 helpful votes
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Fraudulent practices and deceiving marketing designed to keep you addicted and take all your money. I have proof and receipts for everything.

Date of experience: February 20, 2025
Washington
1 review
0 helpful votes
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No responses no emails no money no check no one from fanduel has contacted me about the where abouts of my 190.28 check. It should have takin 7 to 10 business days. That was January 14th. It is now February 25th. They're CROOKS the site should be shut down so can't take anyone's ever again

Date of experience: February 25, 2025
Ohio
1 review
0 helpful votes
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Steal your money
February 17, 2025

Suspened my account after i had just opened the account 3 days prior, deposit $100 i placed 4 wagers and was about even at $96. They stripped my account to $0.00. Said there was inconsistancies in my betting? Now they want me to send pictures, state i.d, and a slew of private information or they wont even return my money. Not theres! Mine that i deposited! Crooks

Date of experience: February 14, 2025
Michigan
1 review
0 helpful votes
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Caught them scamming
February 17, 2025

I had 60.00 playing a 2.00 bet my balance went from 60 to 57.80 to 56.60 to 54.40 so on for every 2.00 bet it was taking 2.20 I quit deleted the app and won't go back sad too I enjoyed it until that moment.

Date of experience: February 15, 2025
Michigan
1 review
0 helpful votes
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Scam
February 16, 2025

Who gets 4 blackjacks out of five hands. FanDuel does. Do not play blackjack. I'm not a sore loser but the odds of that happening are next to impossible.

Date of experience: February 16, 2025
North Carolina
1 review
0 helpful votes
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Displayed false scores, I bet under false pretenses, then I'm told they aren't liable for them providing false information. They scammed me and then claimed it was my fault. Scumbag company.

Date of experience: February 12, 2025
Michigan
1 review
0 helpful votes
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Short term suck in
February 13, 2025

Not the best. Daily spins offer 3 trophies finally got 3 after a year won $2. Honestly all slots good for first 100 rolls then you'll never ever win again

Date of experience: February 13, 2025
Pennsylvania
1 review
0 helpful votes
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Horrible
February 13, 2025

They do not honor bonuses as I have even provided screenshots, and customer service agents are rude! They do not value you as a player! Don't waste your time or money!

Date of experience: February 12, 2025
Canada
1 review
1 helpful vote
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Constantly run into problems with them i have referred friends and then they deposited money went up $70.00 then tried withdrawing her funds and gets locked out without access and has spent constant attempts to ublock it following all the steps fanduel asks and is still locked out…. Also their withdrawal times are longer compared to other apps and their daily spins give less than any other app overall 1/10 after years of use id highly recommend BetMGM to anyone trying to get it better customer service no struggles withdrawals and no randomly sketchy account lockouts.

Date of experience: February 10, 2025
Louisiana
1 review
0 helpful votes
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They suck
January 29, 2025
Updated review

There is way too much lagging. When you try to make a bet it starts lagging and then says bet not made duh because it's a $#*!ty app. Bet365 is way better and winning is easy. Forget FanDuel they suck and management doesn't give you comps for their sorry $#*! issues.

Date of experience: January 29, 2025

Sucks due to lagging issues
January 21, 2025
Previous review

I used to like FanDuel but bet365 is way better no lagging and you can make a bet quickly. I won't be returning any time soon and will advise my friends and family to use other sites.

Date of experience: January 21, 2025
Pennsylvania
1 review
0 helpful votes
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Ripoff- online casino
January 24, 2025

This casino is a scam they give you just enough to steering you along like a rat. I can't believe it I deposited over 200$ got no bonuses and list it all it's a racket try somewhere else!

Date of experience: January 24, 2025

About the Business

FanDuel is the leader in one-day fantasy sports for money with immediate cash payouts, no commitment and leagues from $1


fanduel.com
Founded in 2009
+136