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Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.
Fanatics has a rating of 1.7 stars from 3,945 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 144th among Jersey sites.
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I enjoy the interface and there's a wide range of markets. My friends geo location quit working after he won big. His other sports book apps work great. I also had one of the 80 dollar referral bonuses never get paid to me. But I still come back and check the rewards and if they are good I still use the app weekly.
Anything I buy is always at a great price and sips right away. Definitely a "go to" site for me
All went well with my recent purchase. The order process was easy and Fanatics does a great job keeping me advised about the shipment of my order.
The order process is smooth and I have returned several items with no issues.
I got a hat that was even better in person than I expected.
I got a great deal on a hoodie and it came in a reasonable amount of time
Fanatics has every team available which most companies do not have this variety
Great variety of your favorites. The best quality and customer service in the market.
Great ๐ product Super ๐ price excellent ๐ ๐ ๐ Service
Dissatisfied due to garments feeling very low quality and lack luster, I definitely feel like I was bamboozled.
I have no idea what the status of my hat purchase is! When I log in or has no updates on the transaction!
Love the black shirts way better than the blue ones. They are made better.
The interface of the website is easy to browse. I'd say fanatics could improve upon keeping accurate inventory and allowing customers to order jerseys on back order.
I've purchased so many items from Fanatics over the last 10 years that I've lost count. I'm a diehard sports fan and they have such a huge selection of merchandise to choose from. I always find myself spending a lot of time deciding on what to get. I really like the sales they have quite often because I usually end up buying something.
Very modern well made affordable products with a great selection and reasonable delivery time.
Everything comes as expected, good products, has my size and fits good. I love that they have baseball cards now, keep up the good work.
So happy with whatever I purchase. Whether it be for me or for a gift, it's worth it to me. People ask me where I get it and I tell them to order from Fanatics.com. And the fact that it ships free is an absolute plus. I will continue to buy from your store for sure. Have an awesome day.
Item arrived in great shape! Would purchase again!
The order entry system is quick and easy to use. The photos used for the products and clear and well lighted.
Very comfy and it arrives very fast. I will order more in the future!
Fanatics has a great website with great products! The website is easy to navigate through all of the fantastic products! My favorite are the great sales!
Answer: I have no experience ordering from Australia so I'm afraid I will be of no help. I do agree that the holiday will add a little extra time but I don't believe it's as bad as everyone is saying. I don't know why I had such a good experience with them when it sounds like everyone else is angry with them. I'm curious to see how it goes for you.
Answer: Good luck. I just kept getting stupid answers until I filed a BBB complaint. Then I got instant satisfaction.
Answer: Hello Timo, Thank you for your feedback. We appreciate your business! Mike, Shannon, and Brad -- We would love to have an opportunity to work with you each regarding your less-than stellar experiences. Please provide your order numbers so that we may research and work on resolving your poor experiences! We value each of you and hope you will give us an opportunity to make this right.
Answer: No kidding. These fools are liars and thieves. They literally have fulltime dedicated employees who monitor sites like SiteJabber to provide responses to all the well deserved, nasty Fanatics reviews. It is entirely likely that any and all positive reviews touting their customer service are internally generated by their own employees. Write letters to your licensing body whether it be NFL or MLB and let them know about Fanatics and their FRAUDULENT and DECEPTIVE business practices. Fanatics should be glossed as Fraudnatics. BUYER BEWARE!
Answer: Hello, Thank you for reaching out to us. When an item is found to be out of stock the money is refunded back to the original form of payment. In addition, we issue a store credit on top of this for the inconvenience.
Answer: I would not worry to much about the negative feedback. You should get your items delivered to you with no problem. It might take a little time to be delivered but I had no problems with fanatics.
Answer: Please provide us with the contact information we can best reach you with so that we can pass this along. Julia.
Answer: Thank you for your correspondence. I am very sorry that you had this issue with the item. If you could please private message me your order number so I can take a further look?
Answer: Hello, thank you for reaching out. Upon reviewing your orders should arrive no later than December 13,2017.
Answer: Thank you for reaching out Michael. Refunds can take 2-7 business days for the refund to reflect back on the form of payment that was used at checkout. Thanks, Cayla
Hello Daniel, I am truly sorry for any issues regarding this order, and I have just emailed you, hoping to further assist you with this matter. We look forward to speaking with you! Best regards, Shane