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FamilyTimeReviews 227

2.1
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FamilyTime Reviews Summary

FamilyTime has a rating of 2.1 stars from 227 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FamilyTime most frequently mention customer service, free trial and credit card. FamilyTime ranks 92nd among Parenting sites.

service
39
value
38
shipping
18
returns
31
quality
37
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Pakistan
1 review
0 helpful votes
Follow Kieron L.
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Device free time
July 10, 2017

I made it a rule to have device free dinner at my home but couldnt get the children to follow it. After a few days, they started ditching the rule. I knew I had to do something else. Then I got this app and started locking their phones during that time. They couldnt do anything else. I also use for homework and it works great. I recommend it to the parents who struggle with screen time management.

Date of experience: July 10, 2017
Pakistan
1 review
0 helpful votes
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I have been using FamilyTime for some time now and I have used other apps too. FamilyTime is powerful for monitoring and safeguarding kids from different dangers. It has various features and is continually introducing new features which I like the most. I dont have to switch to another app, it keeps getting better.

Date of experience: July 6, 2017
Missouri
1 review
1 helpful vote
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Absolute crap.
July 1, 2017

I installed this app on my kids' devices. It seemed to be fine at first. I went through all the settings: dinner time, sleep, apps, etc. When "sleep time" came around, then ended, I noticed that many of their apps were gone. Luckily, I was still within the three-day trial period, but based on other reviews, I didn't waste my time trying to get support from FamilyTime. Instead, I simply deactivated my PayPal authorization before FamilyTime could get my money. I recommend that anyone else who dares to try this crap do the same. Use PayPal if you have it; don't give FamilyTime direct access to your credit-card info.

Date of experience: July 1, 2017
California
1 review
3 helpful votes
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I have an advanced degree in science and could not get this app to work right. I tried to cancel and got the runaround. I've reported to BBB and Paypal will block future charges they may incur to me. Thank you Paypal. This company is criminal.

Date of experience: June 26, 2017
Canada
1 review
1 helpful vote
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TERRIBLE!
June 26, 2017

When i put my 13 year old child on this stupid thing it made all my apps disappeared and didnt come back i had to reset the phone and my childs phone and it makes his phone act up which i dont have time for SO DONT GET THE DUMB APP

Date of experience: June 26, 2017
North Carolina
1 review
2 helpful votes
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Well I thought I could help limit and monitor, but instead all my childs apps disappeared and were locked away for hours as their customer service provider seemed confused.
This is SO frustrating. My child was willing to accept limits, not COMPLETE loss - now we don't trust the app and concerned about all other apps. The phone better restore or I am going to have to take action against them. HORRIBLE.

Date of experience: May 27, 2017
Pakistan
1 review
0 helpful votes
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It is very useful for all the parents who have teens and kids growing up in this age. From my personal experience, it is one of the best apps out there. It has multiple features for monitoring, app blocker, screen time limits and location control which are great for keep a check on kids, both online and offline. Five stars from my side.

Date of experience: May 11, 2017
Pakistan
1 review
0 helpful votes
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My 13-year-old got addicted to her new smartphone. She was always playing games or chatting with her friends. As a result, she neglected her homework and her sleep also got disturbed. Taking her phone away resulted in aggression. Finally, we found a midway solution. She has to oblige by the screen limits we use and she can have her phone. FT screen time limits are my life saver!

Date of experience: May 5, 2017
New Jersey
1 review
3 helpful votes
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I signed up and realized it wasn't a product I needed quite yet for my 4 young kids. I cancelled on the first day within hours. The chat person "Olivia" hung up on me so I emailed and cancelled that day.

A month later a charge still was posted to my credit card. I emailed (since it is the ONLY way they communicate and chats are incredibly difficult to get a person through) and they said they couldn't refund my money because I applied for the discount and that voids any refund policy. I will be reporting them to the BBB.

I am so angry as a mom of 4 and teacher (17 years) that these people are scamming families out of their hard earned money.

Date of experience: May 4, 2017
Pakistan
1 review
0 helpful votes
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I am saying it is extraordinary because it has worked wonders for me. My sons school warned all the parents about the dangerous apps kids are using these days. I didnt know how to talk to my boy and keep a check on him without any fights. It turned out that he was using some unsafe apps. Thanks to FamilyTime that helps me check his mobile apps and block them too.

Date of experience: May 3, 2017
Pakistan
1 review
0 helpful votes
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This is a great parenting app. Runs great on my phone. I can access it from my office computer too. Great for monitoring and keeping screen time in check. Mobile Geofence is a great way of knowing when they reach school and home while I am at the office. Definitely a handy app!

Date of experience: April 25, 2017
Pakistan
1 review
0 helpful votes
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Big Help
April 21, 2017

Great app with great features. Runs smoothly and I havent faced any major difficulties. The support staff is very helpful as well. Overall it is good and I recommend to all my friends and other parents.

Date of experience: April 21, 2017
Illinois
1 review
0 helpful votes
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Deserves five stars
April 20, 2017

This amazing app is definitely gonna get five stars from me. I am a mother of two teens. Some time ago I struggled with my son sneaking out at night and it was very fearful for me. I tried many things but eventually, Geofence worked. Now I am aware of his whereabouts all the time. Not just that but also their online activity. Its a winner for me.

Date of experience: April 20, 2017
Pakistan
1 review
0 helpful votes
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The very best
April 17, 2017

I have tried many parenting apps for my kids. FT is one of the best out there. It has multiple features and incredible chemistry. I love the interface too. It is clean and easy. The most useful tool for me is the location services. It keeps me connected with my three children all day long. Five stars for it.

Date of experience: April 17, 2017
Pakistan
1 review
0 helpful votes
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Incredible
April 12, 2017

It is unbelievable how much FamilyTime has made my life easier. I used to worry so much about my daughters online activity and the mobile apps she uses on her smartphone. Thanks to this app that now I stay updated with her browsing and apps. It is a great way to keep kids away from adult and unsafe apps.

Date of experience: April 12, 2017
Brazil
1 review
0 helpful votes
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Amazing parental app
April 11, 2017

FamilyTime is simply amazing. I have been using it for more than 2 months now and I dont have any complaints. The most useful feature for me is the screen time control. I set the locks for dinner and during my kids homework time. We have been regularly having device-free dinners and they finish their homework on time as well. Thanks!

Date of experience: April 11, 2017
Pakistan
1 review
0 helpful votes
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In the past months, my daughter has been sneaking out at night. Thankfully we caught it and talked to her. But just talking did not work. Then I came across this app. I use the Geofence feature and now whenever she steps put of the house I can know. So this app has really worked for me. Thanks!

Date of experience: April 6, 2017
Washington
1 review
0 helpful votes
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Big Thumbs Up
April 6, 2017

As a mother who has dealt with extreme video gaming and fights, I say use this app. It is very effective to control addiction and allows you to block other apps. I am using it for my teens now and really grateful for it. Giving five stars.

Date of experience: April 6, 2017
Washington
1 review
2 helpful votes
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Digital addiction is real and bad. I know this because my sons started playing a lot of games and that is all they did. Their grades started falling and their health failed visibly. They were doing some sort of competition and just didnt stop when I told them too. I did a complete digital detox and now I keep their screen time under check with FamilyTime and block gaming apps that may cause trouble. It was difficult to do but we are there.

Date of experience: April 4, 2017
Washington
1 review
3 helpful votes
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I have tried other apps for controlling my kid's screen time and FamilyTime is by far the best. I can manage the time just as I like and the locks are automated so I dont have to worry about that. I have never experienced a glitch, so for me, its just fine. I say all parents must give it a try. The app blocker and SMS monitoring are really helpful as well.

Date of experience: April 4, 2017

From the business

FamilyTime is a leading parental control app for Android Phones, iPhones, Android Tablets, iPads, and Fire OS devices. Monitor and track your child's phone activity and limit screen time.