Family Gifts Co. Reviews Summary
The company has garnered mixed feedback, with some customers praising the quality of products and the responsiveness to issues like damaged items. However, a significant number of reviews highlight persistent problems with shipping delays, unfulfilled promises regarding delivery times, and poor customer service, including a lack of communication and support. Many customers express frustration over automated responses and unresolved inquiries. Overall, while the company demonstrates potential through product quality and occasional effective service recovery, its reputation is marred by systemic issues in order fulfillment and customer support that need urgent attention.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Everything has been easy and i was always kept informed. Amazing products
The people that work for this company are amazing! They will even customize it to whatever you want via e*mail conversations! I LOVE this company!
Ease of website. Company kept me informed of my purchase.
I received the order very fast to be a custom order
It was easy to order and there was no issue. It was every thing I expected
I am so pleased at how easy ordering was and how fast it got here! When I took it out if the shipping box it was absolutely perfect! Made my day to open it and hang it! Hardest part was picking a design, they all were great designs but the barn was perfect for my family! Thank you so much!
Fast easy discount, meaningful great artwork gets the whole family
My shopping experience was great and extremely easy.
No problems arrived on time without any issues price was fair shipping was right on time. Have no complaints! I would recommend the products. Professional set up! This business appears to know how to handle their customers needs! Very Grateful for this experience. All is well. Thanks a million!
Friendly and fast and exactly what I ordered thank u
Easy to order. Good customer service and it arrived quickly. The color wasn't as bright as it was in the ad.
EASY. CHECKOUT IS A BIT OF AN ISSUES AS IT HAS WRONG PROMPTS. I FIGURED IT OUT THROUGH TRIAL AND ERROR, BUT I BET YOU ARE LOSING BUSINESS AT CHECKOUT. JUST fyi
Great job. Excellent on the shipping! I love this canvas.
We are very pleased with this canvas picture, actually we were surprised for the price that it was so beautiful... Great job guys! Thank you and we will be ordering something for our family room soon!
Love this place. Second purchase in a year! Quality work! Thank you!
Very nice there was a lot to choose from color or black-and-white it was easy to order and came in the mail right away. A lot of cool different sayings and designs
The quality was spot on and the communication with emails to let you know what was going with your picture was really helpful and nice
I've ordered 2 canvas from them and there beautiful. They are very fast to get them to you also. I will be ordering more! Highly recommend!
About the business
Family Gifts Co. sells unique, personalized family gifts, such as canvases. We currently have over 7000 5 star reviews, and quick delivery from the USA.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members