Family Gifts Co. Reviews Summary
The company has garnered mixed feedback, with some customers praising the quality of products and the responsiveness to issues like damaged items. However, a significant number of reviews highlight persistent problems with shipping delays, unfulfilled promises regarding delivery times, and poor customer service, including a lack of communication and support. Many customers express frustration over automated responses and unresolved inquiries. Overall, while the company demonstrates potential through product quality and occasional effective service recovery, its reputation is marred by systemic issues in order fulfillment and customer support that need urgent attention.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Was great working with this company, very quick and just what I was looking for
Was great, just put all the add-ons at the end in one window and skip the over and over dismissal process
Very professional and quick to address any issues prior to printing.
Please with the whole thing from ordering to product
Easy, convenient and very simple shopping! It was a bday gift for my sister. I'm hoping she will LOVE it!
Great experience and received my canvas very quickly. I will use this company again for future.
Beautiful portrait, great quality. Love it! Shipped fast.
We received this wonderful custom premium canvas I just love that it's personalized with our Family Names. We were amazed by the quality. Absolutely loved the quality of the canvas and the great customer service of familygiftscoshop
It's amazing canvas & sooooo beautiful
Highly Recommend familygiftscoshop to shop Personalized Canvas.
The experience was great. I was notified immediately via email of the products I purchased, when they shipped, and when they arrived. I would purchase with this company again.
Ordering the product was simple, and came in amazing time
Exactly what you see in the advertisement and fast delivery
They never reply to email and never send your items. Don't trust this site never can speak to anyone
So far so good haven't seen it is a gift. Hopefully it is beautiful
I love how it turned out and it was delivered in perfect time. The wedding is Saturday! I know the bride will love it too!
Easy process with great communication from company. Am already a returning customer- I ordered two more items.
Easy and affordable, came on time and was of great quality
I'd recommend this gift to everyone.
So I was a little unsure of ordering something off a Facebook ad but they were beautiful products and the fact I could personalize our big blended family I loved. The picture came quickly and I will get more in the future.
Excellent and exceptional items! Love the item and the qua!
About the business
Family Gifts Co. sells unique, personalized family gifts, such as canvases. We currently have over 7000 5 star reviews, and quick delivery from the USA.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members