Family Gifts Co. Reviews Summary
The company has garnered mixed feedback, with some customers praising the quality of products and the responsiveness to issues like damaged items. However, a significant number of reviews highlight persistent problems with shipping delays, unfulfilled promises regarding delivery times, and poor customer service, including a lack of communication and support. Many customers express frustration over automated responses and unresolved inquiries. Overall, while the company demonstrates potential through product quality and occasional effective service recovery, its reputation is marred by systemic issues in order fulfillment and customer support that need urgent attention.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very satisfied. Arrived on time. Son & family love it.
Looked even better than I thought! I got this for a friend for Christmas that is in the process of buying her first house! I'm more than happy with it!
Great experience with everything I've ever ordered!
Great service and a wonderful job! We love the picture that we received. Everything was done well and correct
Great product. It is a great gift and fast shipper
Bought this for my daughters family and I am thrilled with it. Cannot wait til they see it at Christmas.
Extremely pleased with finished product! It took less than 2 weeks to arrive, which was fabulous as it is a gift. I will be purchasing more items for sure.
Fast, convenient and specialized service. I would recommend this company
Very nice looking product and very pleased, looks exactly like it was described.
No issues in ordering, not was there a problem with my package. Everything was perfect.
Turned out better than I imagined. I love the saying and our names describing our family as crazy, loud and full of love.
This is the fourth canvass I have purchased and I have never been disappointed. I was a little worried if it would arrive in time for Christmas gift giving and I am so glad it arrived in time.
Very pleased with ease of ordering, informed process of product being developed, prepared for shipping and the tracking until delivery. Product was a gift and was well received. Thank you
Ordering was fast and easy and my picture is of very high quality. I am very pleased with my purchase!
The site is super easy to use, and the turn around time was so fast... had my order way sooner than expected. The site gives you a preview of what your order will look like, and it's spot on when you get it. Great email communication as well.
I little difficult on the shipping. It arrived a few days late but in plenty of time for Christmas
About the business
Family Gifts Co. sells unique, personalized family gifts, such as canvases. We currently have over 7000 5 star reviews, and quick delivery from the USA.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members