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Family Gifts Co.
Questions & Answers

2,115 reviews

Here’s what buyers have asked with answers from Family Gifts Co. staff and previous consumers.

12
questions answered
0%
answered within 1 day
Question:

I ordered a canvas 11/27, still not 1 word from anyone and i have emailed them about 30 times. #229455 is the order number and still not a peep!

Answer:
I got an email on 12/23 saying my order was shipping but on 12/26 customer service said that email was sent in error. I ordered in 11/30 and paid extra for the VIP service. What a waste of money and no Christmas prese t as promised if ordered by 12/8
By George W., over a year old
See more answers (7)
Question:

Is this company still in business? Ordered 5/3/22 and no word on status and have not received any type of tracking. I have left messages & sent email.

Question:

Are your prints true black and white? Some look yellow tint in the pictures

Question:

I wrote a review and would like to change it but can't find a way to fix it.

Question:

I placed an order with you on December 27,2020. Will you please tell me when I might receive my order? Thanks Michael troutman 803-547-1996

Question:

Havent recieved my canvas art orderd it nov 26 order id 2894308180068 why where is it email vsstash@yahoo.com

Question:

I keep trying to find out why my Christmas order still has not come. I ordered it in No. 27 and still all I get is tracking info that doesn't work.

Question:

Why would you promise Christmas delivery ery if you can not deliver?

Question:

You said the pictures are 50% off i brought my first picture at 100.00 so they should be 50.00 shouldn't it?

Question:

I received and email stating my order was on hold. I sent numerous emails to resolve the issue. I have never heard back. What can I do?

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