Family Gifts Co.Reviews 2,109

My parents were awestruck with the beauty and the craftsmanship of the items. They are forever grateful and couldn't wait to get them hung up! Thank you for an amazing product!

I requested at least 3 changes to my original order and the staff were very accommodating and friendly throughout those changes. It delayed the delivery somewhat, but the product was as I requested (multiple word and color changes included).

I placed the order on dec 2 and received about a month later

First of all, when I placed my order, I did, thinking I was helping a small business. I am still waiting for my order from Nov 22nd 2020! I can't get any real response from this company besides a form letter. I will probably never get my order or my money back.

Although arrival of canvas was later than expected, the digital picture you sent added to the fun. I had the family gather around their phone and I text the picture... they were so pleased that it added to the excitement for the arrival. Each family have their canvas displayed with such joy!

It was a bit tough because it was for a birthday gift. It was ordered in early Nov. But due to issues it did not arrive before the birthday. With that said, I just changed it up and he got it at Christmas.

Looks great hanging on our wall. I'm highly satisfied with the quality. My only regret is that it took so long to get it but I understand that during the Christmas rush, things are delayed. It would have been nice had I been furnished a tracking number so that I would have been able to know when it would arrive.

Over all the experience was good. I really like the our picture. If I was to do it again I won't order the frame with the picture, about a 1/2 inch gap around the top and bottom of the picture and frame. I had to nail in the spacers to hold the picture in the frame.

I was a little disappointed that the lettering on the "Brother & Sister" side of the mug, was not dark as pictured in the advertisement. I don't know if it was the end of another job, so the ink was almost out or if it was not inked enough times. I just don't know.

The information I had in my order was printed incorrectly on the actual picture. It was a gift and the receiver was willing to accept it as it was. The date was supposed to be 2019 and it only printed the 20 (as if it was the year 2020)

I would highly recommend purchasing from this amazing company. I was totally impressed by the company, their employees and the canvas I purchased for our daughter's 50th birthday. Totally exceeded my expectations.

Due to shipping carrier the order didn't make it in time for Christmas by weeks

Took a month to receive. Product is nice and wish the communication was more accurate and straight forward from the beginning.

We'll see how the order is fulfilled as this is my first time shopping with Family Gifts. I was concerned about being offered an additional fee for safe delivery & vip service since I'd expect those two items to be part of providing superior customer service.

I was pleased that the Company contacted me to confirm the accuracy of my special order. I was excited to see the end result & I couldn't be happier!

I ordered the wrong print at first. Even though it was right during Christmas week, they were quick to reimburse me with no issues. I then ordered another print. When the print arrived I was so pleased - it was a much softer color and not glaring like the pic online; I was a little afraid of that but went ahead and ordered the print anyways. It turned out way better than I had imagined. It was beautiful and all the names were correctly printed. The delivery company took good care of the print and it arrived with no damage. I'm a very satisfied buyer!

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Cheap, felt like material, much smaller than expected, the size they show doesn't match the price they show. It's much more expensive... typical bait and switch. I ordered from them to support small businesses but never again! I have called, texted and emailed for over a week with no response. Buyer beware. FRAUD!