Family Gifts Co. Reviews Summary
The company has garnered mixed feedback, with some customers praising the quality of products and the responsiveness to issues like damaged items. However, a significant number of reviews highlight persistent problems with shipping delays, unfulfilled promises regarding delivery times, and poor customer service, including a lack of communication and support. Many customers express frustration over automated responses and unresolved inquiries. Overall, while the company demonstrates potential through product quality and occasional effective service recovery, its reputation is marred by systemic issues in order fulfillment and customer support that need urgent attention.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Absolutely amazing! I love all your items and will be ordering again!
It was a tough choice on what to pick. There were so many awesome choices.
Rusty was a beloved-golden boy that my former and I have shared time with after our relationship ended. Lost him on Father's Day this year. He was her special boy. I can't wait to see it when it's done. I will probably order another similar canvas for me to remember him by. Thank you.
It was a tough choice on what to pick. There were so many awesome choices.
Rusty was a beloved-golden boy that my former and I have shared time with after our relationship ended. Lost him on Father's Day this year. She was his special boy. I can't wait to see it when it's done. I will probably order another similar canvas for me to remember him by. Thank you.
I thought it was on a canvas I didn't know it was so small
I'm very happy with my experience, thank you. I look forward to hanging up my sign
Their products provides a pleasant experience and nice quality for a great price!
We were very impressed with the quality of the product.
Very east to order. Received emails letting me know what step my order was in.
Great, It came in just a few days, gave it to my Daughter and Son-in-Law for their 11th Anniversary, they Loved it! Thank you
Such an amazing and lovely gift for the loved ones the quality is so good and love it
I'm so excited about the wonderful customer service I received from this company! Their order confirmation and responses to my customization request was extremely prompt! Plus they were able to make the picture exactly the way I wanted it.
Great items to choose from at a great price
Love this company and the items
Great items to choose from at a great price
The personalized family tree was the perfect addition to my gallery wall! I loved how the names were part of the design! And it looked like real pallet wood! I am so happy to have this piece in my home. Thank you!
Shipping was on time. Product was great. Packaging for shipping meh...
Received on time, excellent service and I would order again
Easy site to customize my picture. Had no problems with anything. And the picture is exactly what I ordered!
Very fast and easy, my daughter and her husband loved it, I ordered 2 more, for me.
Very fast and easy, can't wait to see the finished product.
Great experience! Can't wait to see it! It's a wedding gift
Great experience! Can't wait to see it! It's a wedding gift
The ordering was very easy. My mom actually cried when she opened it up. She was so happy.
Great company to work with, fast shipping and very friendly service.
About the business
Family Gifts Co. sells unique, personalized family gifts, such as canvases. We currently have over 7000 5 star reviews, and quick delivery from the USA.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members