Family Gifts Co. Reviews Summary
The company has garnered mixed feedback, with some customers praising the quality of products and the responsiveness to issues like damaged items. However, a significant number of reviews highlight persistent problems with shipping delays, unfulfilled promises regarding delivery times, and poor customer service, including a lack of communication and support. Many customers express frustration over automated responses and unresolved inquiries. Overall, while the company demonstrates potential through product quality and occasional effective service recovery, its reputation is marred by systemic issues in order fulfillment and customer support that need urgent attention.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Excellent products, fast shipping, excellent customer service
My niece got married and I happened to run across this website and found the perfect gift. It allowed me to choose and adjust my photos. The process was quick and easy to use. The staff, particularly Molly was very helpful with my questions while waiting for my package to arrive. She was very professional. I can't wait to my niece face when she sees the gift after she returns from her honeymoon.
Thank you Molly for all your help.
B & H has what i need. Great source. This is the first place i go for my photography needs. Great stock.
Love all your ideas you have great quality and everything you guys do I would recommend this to anybody
Very fast delivery and the item I ordered was exactly as imagined it would be.
It was a pleasant experience. I ordered the picture for my daughter and her family. It was delivered to her home a week after I ordered and she absolutely loves it.
I ordered this was a gift for my daughter and her family. It was absolutely perfect and they loved it. It was very fast shipping. Would surely order again.
This was a gift for a family members birthday and I was running out of time. I loved this gift idea and the quality looked really good. It was delivered right on time for the birthday party and it was a hit. Everyone loved it, especially the birthday girl. I will definitely buy my family one also. Thank you so much Family Gifts Co.
Great! From ordering to shipping everything went smoothly & was delivered in great timing!
Great gift ideas and American made. My fiancé loved her gift. I will definitely use this company again.
This canvas is my new favorite decor item in our house! It's absolutely gorgeous! Great quality! Great packaging! Delivery was fast. Can't complain about a thing. Everyone that comes into our house falls in love with it. It got so many compliments already!
We'll be getting more items from Family Gifts Co.
It was an excellent experience. I was able to personalize my gift, and it arrived a few days before my anniversary. It's gorgeous, well made, and I can't wait to hang it up on my wall!
The picture was a wedding gift, and the happy couple loved it.
Fast shipped perfect names and beautiful canvas that fit perfectly
I can't tell you how disappointed I am. We had ordered a LONG SLEEVE "I'm ready to crush kindergarten" shirt for our 5 year old grandson who loves dinosaurs and will be starting kindergarten this September. Maybe it was all our fault for not watching the sizes more closely but WHAT ADULT OR TEENAGER will wear this shirt. My grandson does not wear short sleeve shirts so that is why we ordered a long sleeve shirt. After much back and forth and getting the run around that YOU DO NOT REFUND money and our only options is to ORDER another shirt. WE DON'T WANT ANOTHER SHIRT.
Never ever have we had this horrible experience with any other company and we order a lot of things on line.
Kathy Simas
Great products and great service no problems with the gifts
Loved my canvas and it came so fast! It looks so amazing in our family room!
Everyone liked it a lot. It was a gift from me to my sisters family... and they really like it, especially grandpa was very happy to see that his name was on the top... which had to be
Great experience, great product.
Loved the family sign.
About the business
Family Gifts Co. sells unique, personalized family gifts, such as canvases. We currently have over 7000 5 star reviews, and quick delivery from the USA.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members