Family Gifts Co. Reviews Summary
The company has garnered mixed feedback, with some customers praising the quality of products and the responsiveness to issues like damaged items. However, a significant number of reviews highlight persistent problems with shipping delays, unfulfilled promises regarding delivery times, and poor customer service, including a lack of communication and support. Many customers express frustration over automated responses and unresolved inquiries. Overall, while the company demonstrates potential through product quality and occasional effective service recovery, its reputation is marred by systemic issues in order fulfillment and customer support that need urgent attention.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I had such a wonderful experience with this company. Excellent products, customer service and received my canvas in a very timely manner.
It came early, and exactly like the picture! I absolutely love it!
It was a great experience. Shipping was fast and the picture canvas turned out beautifully.
I ordered and received for my boyfriend's birthday. He and I both loved it!
Received quickly and was exactly as described! Perfect transaction
We purchased for Xmas gift for friends and we could not be happier! The finished product was awesome and was shipped quickly! We also received one as a gift and that gave us the idea to gift to someone else a personalized canvas. Great idea!
I am in love with my canvas. It arrived super quickly and I absolutely love it. I will order from Family Gifts again!
I have ordered several items custom items from you.
I as well those I've gifted to have been very pleased
Beautiful work and highly satisfied
I have ordered several items custom items from you.
I as well those I've gifted to have been very pleased
Beautiful work and highly satisfied
Great customer service and beautiful canvas the canvas looks wonderful in my living room and my children love it
The web site was easy to use, I feel like it should state that it is just a poster. No frame.
Great experience! Fast delivery! Will continue to order more.
My picture looks amazing. It's a gift for my daughter and family and I can not wait until she opens it on Christmas. Thank you so much
Super fast delivery, great quality I love it and will recommend it definitely to others
Loved the message of their brand and the high quality of the canvas we received!
شركه رائعه فيها ابني حياتك شركه حوسال شركه موثوقه ابدا من الصفر وبني حياتك كن جديد شركه
مثاليه انصح كل الناس ينضمون الي شركه جوسال الرائعه
The website was very easy to use and they had a lot of good choices, package came fast and I had no issues.
I have a typo and need to re-order one of the canvas'
About the business
Family Gifts Co. sells unique, personalized family gifts, such as canvases. We currently have over 7000 5 star reviews, and quick delivery from the USA.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members