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Fair

How would you rate Fair?
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Nancy U.
California
1 review
0 helpful votes
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Aweful
March 27, 2019

Charged $400 without receiving a vehicle there are no vehicles available anywhere within 300 miles of San Diego. Why charge someone without providing anything?

Date of experience: September 22, 2020
Steven T.
California
1 review
0 helpful votes
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David from Lawndale
January 14, 2020

My man David was very helpful and really took his time to help me out. I appreciate great customer service and he's shown that today. Thanks for everything!

Date of experience: September 22, 2020
Joe C.
California
1 review
0 helpful votes
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Dublin location fair
August 28, 2019

This is the best experience I had ever while picking my rental car mostly Jeff & Tim helped me a lot with lot of patience. I really appreciate their time and effort!

Date of experience: September 22, 2020
Ben P.
California
1 review
0 helpful votes
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Great to compare prices
October 11, 2019

App has worked well providing information on same or similar vehicles provided by different dealers and you may come up with a good deal if you are looking for a lease.

Date of experience: September 22, 2020
Joe A.
California
1 review
0 helpful votes
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Easy and Flexible
February 23, 2019

Great way to get a car either temporarily or long term. There is zero obligation in the commitment and the cars seem to be good quality. I recommend it.

Date of experience: September 22, 2020
Helen A.
California
1 review
0 helpful votes
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Wonderful
March 15, 2019

The Oakland team did their thing got us all set up and rolled out in a timely manner excellent customer service definitely going to refer to all my friends

Date of experience: September 22, 2020
Joseph N.
California
1 review
0 helpful votes
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Convenient Service
March 17, 2019

I didn't believe this was real before signing up. It is a convenient service for those who need a car but also flexibility. After ordering everything has been pretty good with the car! While ordering

Date of experience: September 22, 2020
David S.
California
1 review
0 helpful votes
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I am a Canvas customer (from before it became Fair) and Andres's superb customer service just saved my vacation! He listened with compassion and understanding to the issue

Date of experience: September 22, 2020
Brian K.
California
1 review
0 helpful votes
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If I can give 0 stars I would. I've never felt more ripped off and taken advantage of than by this company. I returned my car and got an excessive damage claim for $1

Date of experience: September 22, 2020
Nick D.
California
1 review
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I'm having a REALLY hard time figuring out how this is ANYTHING close to being fair or how this could make any financial sense to ANYONE. I was browsing vehicles in the Boston area. Found one that I liked

Date of experience: September 22, 2020
Karen C.
California
1 review
0 helpful votes
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Hmm
April 7, 2019

So far so good in the quantity dept. - the app timed out too frequently. It's not properly working when I put my number in. It repeatedly keeps having me get a code sent to my phone for no reason.

Date of experience: September 22, 2020
Mary N.
California
1 review
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I love fair
June 19, 2019

First and foremost this is my first car. And for it to be with fair has made me feel so much at ease and comfortable with the affordable prices. If you don't have insurance they offer that as well which was a plus for me! ONE OF THE BEAT DECISIONS IVE MADE ON THIS EARTH AND I WILL HIGHLY RECOMMEND THERE SERVICES TO ANY AND EVERYONE!

Date of experience: September 22, 2020
Janet C.
California
1 review
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Not impressed
January 2, 2019

Never got to look at their inventory because right after downloading the app it asks for your phone number to continue. I don't know about anyone else but every time I give out my number to a service

Date of experience: September 22, 2020
Jim N.
California
1 review
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Price Is Ridiculous
June 14, 2018

At first I was a little turned off by the pricing but when thinking about how leasing works this may be a good alternative to people who can't get a traditional lease or who don't want to commit.

Date of experience: September 22, 2020
Margaret N.
California
1 review
0 helpful votes
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From the start I understood this was not the way to get into a vehicle for me. However since I'm a vehicle enthusiast (car guy) I had to check out the app and see what it was all about. My take: if you don't know cars and a Tacoma TRD. Each was over $500/mo with over $1K down. Seems to me I could do better searching on CL or EBay for private party vehicles of similar age/miles and have financing lined up through my own bank. I don't care for the misleading example images. Example: for a Dodge Challenger they show a photo of the 700 hp HellCat version when you click on it to get more info you can see actual images of the car listed and it's a standard 5.7L Hemi version of the car. Again something a non car person will not ever notice or care about. All in all this is a simple way for average drivers to get educated about what they could get for their $."

Date of experience: September 22, 2020
Adam Z.
California
1 review
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No thanks
December 11, 2018

Why don't you allow a new user to see how the app works before asking them for a much of personal info? You're turning off a lot of potential users myself included.

Date of experience: September 22, 2020
Anthony Z.
California
1 review
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It's not explicitly stated anywhere but you must be a registered Uber driver to use fair. Loyal to Lyft? No device. This is Uber only. The app description should say this upfront.

Date of experience: September 22, 2020
Betty J.
California
1 review
0 helpful votes
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Terrible app interface
November 26, 2019

This is horrific UI. Endless searching without easy options to actually see pricing and booking information. Guess I'll have to go to a traditional car rental.

Date of experience: September 22, 2020
Barbara V.
California
1 review
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App works great but the company not so much. Trying to resolve an issue where I returned the vehicle but was still charged (still am) for going on a month now since the return. In addition

Date of experience: September 22, 2020
Joe N.
California
1 review
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Cat Griffin
June 11, 2019

I rented my Fair car a month ago and I'm still awed by how easy breezy the whole process is. From A-Z —-the customer service is fantastic! This company is in a lane all by itself.

Date of experience: September 22, 2020

Overview

Fair has a rating of 2.8 stars from 848 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fair most frequently mention phone number, worst experience and credit check. Fair ranks 55th among Autos sites.

service
5
value
5
shipping
2
returns
2
quality
4