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Facebook

How would you rate Facebook?
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Missouri
128 reviews
299 helpful votes
Follow Todd H.
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Although Facebook has been in the news lately regarding a privacy scandal, I would join again in a heartbeat. As long as it's reasonable, you can post what you want and you can market your services although I only promote commercial stuff to my friends unless it's how-to information such as new posts from my self-help blogs which I promote to the public in general. You can easily make posts, comment on posts, express how you feel about posts and report offensive content plus personal attacks. Also, you're provided a list of people you may know. Long story short, Facebook is great for connecting with friends and relatives.

Date of experience: April 9, 2018
Nevada
103 reviews
330 helpful votes
Follow Harry H.
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As a seasoned IT veteran, I've always known that FB would try to avoid all accountability in data security and integrity, maintaining that they're just the platform, which allows anyone and everyone to hijack the data that FB tracks which is pretty much everything. If they knew when I burped, they'd track that too. They deserve all the flak they're getting now finally, plus a lot more. It absolutely should be subject to data security and privacy regulation. Banks have less than this degree of tracking of you, and they're subject to far more accountability. Either the complete leadership-board needs to be gutted and replaced or they should close and make way for a social media platform that has integrity.

Date of experience: May 4, 2018
South Africa
1 review
0 helpful votes
Follow Kene O.
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My access to marketplace was blocked after I had my advert for a vehicle boosted. The message says "this is a third review of your account and the decision is final. I am so perplexed because Facebook support has failed to even adhere to their own policy or disclose the reason(s) for blocking access to marketplace. I strongly allege that advertising monitoring bot racially profiled to biased so is their support for failing to provide reasons for blocking my access to marketplace and always closing my requests for updated without responding to me.
How can a company sell advertising package and when paid used by a consumer you blocked their account and fail to provide a reason. This is ridiculously outrageous.

Date of experience: April 17, 2022
California
1 review
0 helpful votes
Follow Justin H.
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I own a business and we have to work with Facebook on ads. First, their ad policies are terrible. But even worse, their "AI" robots will reject your ad for no reason other than it made a mistake. Even worse, if their stupid robots make a big mistake, they'll shut down your entire ad account. Even worse, when you chat with their support, they'll never tell you why it was rejected or taken down. You can get everything back up and running again if you constantly send it in for a review and after many reviews, an actual human will do it and reinstate it. Complete garbage of a system. At least tell your advertisers, some of who are spending hundreds of thousands or millions of dollars, what the issues are so they can fix them and adhere to your policies the next time.

Date of experience: September 1, 2021
Georgia
1 review
5 helpful votes
Follow Marie P.
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My fb account was hacked three weeks ago. They gained access to my account, changed my email and phone number, and I just noticed there is a new email associated with it. I have tried to respond to the security emails, all of the rabbit holes of "follow these steps", etc with the same outcome! Unacceptable! You don't hear of other social media sites having this problem and fb doesn't seem to care. I'm starting to believe that maybe they are the ones putting the hackers in play.

Date of experience: May 2, 2023
Texas
2 reviews
18 helpful votes
Follow Benjamin J.
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Facebook is the worlds largest scam company. They've made several false invoices claiming my Facebook account owes them money for advertisement promotion. I have NEVER requested promo from Facebook, nor have they ever promoted my page or posts. They don't even allow me to reach more than 20 people when I post a pic or story, yet alone promote me. This is the biggest scam company in the world right now.

Date of experience: April 11, 2023
Missouri
1 review
1 helpful vote
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I stand with Chew! No need to be so jealous and hateful Mark! All you have done is make a bunch of people mad. O congress please make more intelligent questions you embarrassed us. Plus talking to someone the way you did is unacceptable.

Date of experience: March 24, 2023
California
1 review
0 helpful votes
Follow Mike J.
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OK, so it's not voluntary! Facebook is forcing me to use a so-called more secure way of logging in. First I have to enter my password. No problem there. Then I have to read a barcode with a barcode scanner. Doesn't work when I enter the code! Tried it numerous times, using different barcode-scanning apps. I am locked out of my account! Great job, Facebook! Orwell's 1984 has nothing on you!

Date of experience: December 18, 2021
New York
1 review
3 helpful votes
Follow Shacara N.
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What in the world, why can't I login into my Facebook account. I was locked out for no apparent reason. (Were working on it and we will fix as soon as we can) Fix what nothing is broken. It's great social platform. I guess they don't want certain people on Facebook. Disgraceful

Date of experience: March 5, 2024
Lebanon
1 review
0 helpful votes
Follow Yasmine F.
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Shein has the best quality and customer service! Best prices and god trendiest fashion! Every week. Submit a bit order and if always satisfied! They even have refund and exchange policy which make it very flexible! Bravo good job

Date of experience: March 29, 2017
Tennessee
1 review
2 helpful votes
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More interested in the games. Don't feel that the site protects us enough from predators out to spread viruses... facebook should stop allowing ur info to be shared. So be very careful there... can meet interesting people there however!

Date of experience: May 25, 2011
California
5 reviews
35 helpful votes
Follow Griffin L.
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Facebook is a great way to connect to individuals across different social circles and across the globe. Very few sites give you the ability to keep in touch with old friends from high school, relatives that live far away, or even make new friends in your area or not. I've had a great experience on Facebook, the only reason that I gave this site four stars instead of five is due to constant changes in the user interface as well as a tricky learning curve while learning the social media site can provide a few obstacles to your enjoyment.

Date of experience: March 2, 2014
Washington
1 review
1 helpful vote
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Indian Motorcycle Tucson
December 15, 2022

This business is to be avoided, they are slick, personable, and very friendly. Yet, they do not hesitate to cheat you at every possible opportunity. In my instance they tried to charge my almost double the advertised price for a used bike, adding on ridiculous fees for Dealer Setup and assembly on a used bike.

I recommend staying away from these folks. There are plenty of honest dealers out there.

Date of experience: December 15, 2022
District of Columbia
1 review
0 helpful votes
Follow Nas M.
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Just wanted to mention that i received this notification from Facebook regarding an old expression I used in one of my comments. This is what happens when you have someone creating the standards, that does not have a solid command of english language. I used this expression, "hit the nail on the head". It means you are on point. It has nothing whatsoever to do with violence. This is not even censorship. It's simply ignorance. It is amazing that fb hires disqualified person for the job. Or some programmer was told if you find some keywords flag the post. In my case the words are "hit, hammer and the head". That's is very sad and funny at the same time. Please like this so fb realizes that they are absolutely 100% wrong.

Date of experience: December 12, 2022
India
8 reviews
6 helpful votes
Follow Pawan K.
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Great platform for connecting people with others whether they are in same place or locality, state, nation or overseas beyond any discrimination on the basis of caste, gender, race or nationality. But its addiction capture the youth who spent their entire precious time on it whether focusing on their future. This addiction spoils and ruins the teenager specially.

Date of experience: September 21, 2015
Illinois
1 review
1 helpful vote
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Never take anything to this shop! In June 2014. I took my Scooter in to have a bigger motor put in it and it was perfect before they touched it! Now it does not run the wiring harness has been chopped to pieces. Parts on almost all of the plastic outer panels have the tabs snapped off. My purple LED lights strips that ran along my panels have had the wires cut and were destroyed. I have spent so much money that I could have just bought a brand new scooter. I decided to walk it home broken because it is now November 21,2014. I will have to replace 3 plastic panels, buy another set of Led purple lights and who knows what else. Along with find someone to fix it. In the end, it will cost me approximately 1,400 dollars to have my scooter back to almost the perfect condition that I gave it to them in. Five months later and it is not working.

Date of experience: November 21, 2014
New Hampshire
61 reviews
313 helpful votes
Follow Clayton R.
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It's good for getting in touch with your friends. But not for making new ones.
Oh & be careful of people who report your posts. If you say something that makes someone upset, whether it was intentional or not, they will side with the person who reports your post. Even if it's something harmless, you could very well get banned. A friend of mine was once called a racial slur by some racist white supremacist lady. She said it to him out of nowhere. She just messaged him saying "How do n**** like you still exist". So he told her where to go. But then she got angry, & reported his profile picture... which btw was just a picture of his face smiling innocently at the camera. There was nothing else in the picture other than the plain white wall behind him. Facebook decided to remove his profile picture & ban him for 60 days. 60 DAYS! For what? Nothing. They just decided to be jerks & listen to the "offended" lady. So there's Facebook for you.

Date of experience: December 20, 2016
Virginia
1 review
5 helpful votes
Follow Tori M.
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I don't even know where to begin, I guess i should start by saying that social media is run by predators and bullies. Got banned in the span of two days because of what I guess was an attack by a hacker. That's right, you get punished for something that's not even your fault.
Also had an incident with a mob of cyber bullies, in short this site is a joke and if you're a sane self respecting person don't even think of this site. Facebook brings out the lowest, meanest, and most disgusting people out from the darkest depths.

Date of experience: September 23, 2022
Sweden
3 reviews
43 helpful votes
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Pros and cons
February 24, 2020

It's a great platform to keep in contact with your friends and relatives. However, they should get better at taking care of all the trolls and haters! Get a better report system and actually DO something, maybe that would give you five points!

Date of experience: February 24, 2020
RU
3 reviews
5 helpful votes
Follow Holy L.
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Thanks God we have Facebook! It is the one site where I can keep in touch with my foreign friends! Indeed, every country have their own mail service, and sometimes it becomes a big problem to receive and send messages, but with Facebook I am really happy!

Date of experience: July 20, 2010

Overview

Facebook has a rating of 2.2 stars from 1,680 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Facebook most frequently mention social media, customer service and community standards. Facebook ranks 491st among Social Network sites.

service
428
value
393
shipping
257
returns
240
quality
363
This company does not typically respond to reviews
+537