IfabricReviews 247

Placed a order and never received the item. There phone number is disconnected. Tried emailing and no response. Found CEO email and also no response.

I ordered a swatch of satin for a flower girl dress. The swatch cost $9.00 to ship. Then I saw a few more fabrics that might work, so tried to contact them via phone and email for DAYS. Phone went to machine that said full, no messages. I tried many times in the day. I sent at least 2 emails trying to see if I could add to my order. No response. Then, 4 days later, the swatch shipped. Now I see I am getting credited the amount. Not sure if this means I am getting nothing. Oh well...terrible customer service...really none.

Ordered 15 yds of fabrics on 12/12. I emailed on 12/22 to ask if the fabric had been shipped. The answer was that the package was delayed by the shipping company. I received the package, with the wrong fabric, on 12/27 with a shipping date on the label of 12/22.
I sent the material back and asked for a full refund. They said they issued a refund on 1/17. I still don't have my money and now I can't get a response from them. Chat is not available. The phone line is either busy or no answer. Emails are not answered.

Never received order. Unable to get a hold of anyone. No reply to emails and for number says unable to leave message because mailbox full every time tried calling. Asked for refund no reply. Had me be to send me email asking to review order. Reported to bank

I was looking on Etsy but saw that they are NO LONGER SELLING MERCHANDISE ANYMORE? And the funny thing is I dont know why I was sent this to do a review because to my knowledge I have NEVER purchased anything from here before. So I'm confused, sounds a bit shady to me

Ordered 9 green tablecloths for a party - 120" round. Red the description and checked out the pictures. All looked good. FAKE PICTURES! When the tablecloths arrived, I pulled one out of the box to check quality of material. Thank goodness I opened it up all the way to discover it was PIECED together - not a round seamless tablecloth that I have ordered from numerous companies (incl Amazon) over the years. It had two seams across the top - ad if they had seen wings onto a rectangular piece of material. Obviously not acceptable. Checked description and pictures again. No mention of a pieced tablecloth and pictures were seamless - like any regular round tablecloth. When I complained and wanted to return, there was a 50% restocking fee, plus I had to pay postage on the return and it had to be returned in original box. I would get $10 back on my $100+ investment. As far as I am concerned, this was out and out fraud. What you see is NOT what you get!

Don't be like me and ignore the bad reviews! I ordered March 9th and still have not received my package as of June 5th and have gotten no real responses back from the multiple emails I've sent and even the calls I've made. I received one response March 15th but nothing after that and my order is still in the wind. Please see the screenshots attached and do not order from this company. At this point all I can do is warn others and simply hope and pray that I can at least get a refund...

I PLACED AN ORDER IN MARCH... still not have not received it, and NO response, i had to initiate a charge back. SCAM and horrible service! BUYER BEWARE

I placed a order March 25th and still have not received my order. Can't get a hold of anyone and only got a few replies with email saying my package was sent. But the tracking number provided says the label was created and ups had not been given the package yet. This is the worst customer service ever. You think when you spend $100 with a company they will make sure you get what you paid for. Wouldn't even give them 1 star but i had to in order to post this.

I made an online order January 22,2022. It's now April 28,2022, I still haven't received my order or a refund. It impossible to get an answer from this vendor. The only response is a UPS tracking label that doesn't change. I have asked for a refund or my order numerous times. In the last month I don't even get a response. Also, the phone number on the website is disconnected.

This company charged my credit card as soon as the order was placed. No email confirmation of my order was ever received. I attempted to CHAT with someone but CHAT is never available. I made several phone calls to customer service but the phone always goes to a busy signal. I finally got an email stating that my order would ship on Monday, April 4. Here it is Friday, April 8 and still no order. This order was placed early in March and they promised shipping within 7 days. What a crock! I contacted my credit card company and will be opening a dispute. They are unprofessional thieves.+

So I placed an order last month I received a tracking number due to label being created. Contacted them by email no luck and phone number is not a valid one I feel like this is a scam site

ITS BEEN 2 MONTHS AND I STILL HAVENT GOT MY PACKAGE / ORDER & I CANT GET A RESPONSE TO MY 6 EMAILS... THEIR PHONE NUMBER DOESNT EVEN WORK...
THIS ENTIRE WEBSITE HAS TO BE A SCAM.
THE OWNER IS CLEARLY WRITING HIS OWN REVIEWS. THIS ENTIRE "company" seems to be a scam & a half.
THEY DESERVE 0 stars. This is a fake business. This has been a the worst company I have ever tried and attempted to do business with.
I've ordered from hundreds and hundreds of businesses, allll over the world, never have I ever done business with such a joke of a company and come across the worst buying experience of all time.
Picture below proves everything. Thank god I didn't buy my normal amount, I spend when getting fabric. Decided to do a trial run first... thank god I did. Imagine if I spent $1,000 and they won't even reach back out to my 6 emails, their phone number is DISCONNECTED... this has to be a scam thete is no other explanation. Not to mention the hundreds or horrible reviews, I wish I saw all these reviews before I put in my order.
They promise 5-7 business days and i made my order in February... it's April...
It's been 2+ months this is absolutely insane.
DO NOT ORDER FROM THIS WEBSITE.
This has been a sick joke, no one responds and the tracking order doesn't exist. I spent several hundred dollars and can't even get a sensible response telling me where or when I'm getting my package.
ITS BEEN 2 MONTHS...

I placed an order on Feb 16th. I requested an update Feb 24th and was answered in under an hour that it was processed and shipping on Feb 27th. I never received tracking information and I emailed 4 times over the next week with no response. As of March 7th, I filed a claim with my bank for a refund and STILL no product, tracking or reply. This is a sorry excuse for a business.

If you unfortunately find yourself ordering from here, do not try to contact them. They will not get in contact with you, I gave them the time they estimated even a day more and no updates on my order. I decided to read their reviews. So yeah I'm not waiting months to get my money back or get the wrong order, be like me realize this soon and GET YOUR MONEY BACK!

Hopefully, everyone does their research before buying with this company. I placed an order for $68.00 and never received anything. That was in December 2021 it is now February 2022. I tried calling and the number does not work, I tried e-mailing and I got no response. I did a chat online that never went through and the same with the chat on my phone. But what I did get was an e-mail asking for a review which never got posted until I went to this site. Good luck with never receiving anything or speaking to anyone.

SCAM! I would give zero stars if I could. I placed an order on November 25th 2021 and I never received my order. The customer service number is not working, and the live chat isn't working either. I emailed them and it took multiple emails before I got a response on January 7th. They apologized and said they would get back to me with updates and they never did. I finally filled a complaint with the Better Business Bureau (many people have) and they sent me an email last week saying iFabric never responded to the BBB complaint. I have continued to send emails to iFabric trying to get a refund of my money and still no response. I do not like leaving negative reviews but this is ridiculous and I have done some research and this is not the first time this has happened. In fact many have this same experience. Please save your money and use a reliable fabric store!

Their website says that your order will come in 5 to 7 business days. I'm still waiting and it's been six weeks. I called the phone number listed on the website and it is in operable. I tried emailing them and I finally got a response that was short and Curt and it said "your fabric is on the way". Hadn't gotten it yet. Thank goodness I didn't spend much money with them.