About the Business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Fabletics has a rating of 3.2 stars from 12,926 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.
I love the yoga pants, but hate a membership!
Then arguing to get it cancelled!
Great delivery service and very pleased with the product.
Love this jacket! I wear it with everything. Super comfortable and lots of pockets.
The way the website works is it automatically defaults you to sign up for a subscription fee in order to get the lower price of their gear. If you're not careful you can miss this and have to go back an "uncheck" the subscription box to opt out of the monthly subscription. It wasn't until several months later that I noticed the charges on my account and had to cancel. No refunds, just lost cash.
The clothing is very nice and I enjoy it but I was very turned off by the deceptiveness of their website ordering process.
I ordered leggings and yoga pants for my 11yr old and never thought they would fit so well. Thank you Fabletics!
You need to click a few times to actually skip the membership for a month, which seems to be difficult on purpose. I have tried to skip a few months and I get charged anyways because I didn't read the fine print and go through all the steps.
I always forget on due every month to skip membership credit charges about one or two days pass and i call to the customer service and I'll tell them that I forget to skip and they always understood me and canceled to me.
I really appreciate it! Everybody who works for Fabilatics are so good!
The quality of the clothes are amazing and the deals are really great!
Like the fabletics brand but they are always out of my size.
These are the best fitting and most comfortable workout clothes you can buy
I dint have the strength, stop sending customer service jobs to a different country.
Love the color, my partners ask me about where I purchased it
Wanted to buy "The Pant" NEVER has my size 42 / 30 So i always have to buy something I dont really want
It's not a bad experience however, I do not like that it's a fight to be able to shop and get items you like…could you release batches of new items in the morning than in the evening so everyone has an opportunity to purchase the new items
I am always pleased with the git just wish they all came with the phone pocket. Love my styles
I placed an order online for two shirts to be shipped to my home address. In error, Fabletics sent my order to a store approximately an hour or more from my home. I received a call from the store notifying me that my order had arrived and was available for pickup. I told them about the company's error (that it was supposed to have shipped to my home), but they said they had "no ability to ship anything from their store to an outside address." They told me I needed to contact Fabletics Customer Service Dept. to resolve the issues. So I did. Three hours later, I got the order shipped to my home. I shouldn't have to jump through hoops to get an order shipped to my home address. Or any address for that matter. Don't make me contact Customer Service on the store's behalf to get an order that was incorrectly sent to the store to the correct address.
Do not like packaging
Do not like piece meal sending
I had several credits and used them for the products I desired. Upon completing my selections, all credits, I still had to pay $134 for what? I am not sure where the charges came from, but I do know ot wasn't shipping or taxes.
Very bad experience. Charge you discounted price but you are actually paying more than you should by paying the monthly $59 membership fees. Customers do not shop every month but you charge them every month.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members