About the Business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Fabletics has a rating of 3.2 stars from 12,743 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.
Not a fan of the subscription model and have found sizes vary different by style.
Easy to order, love the quality and color options. Everything fits in my size too
I love your clothes. They are always good quality.
Hello Barb,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I love the monthly edit. It gets me excited about working out.
Hello Angie,
Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and services.
Best Regards,
Clark
I am always more that satisfied with my orders, just wish they didn't attract lint and hair so much
Hello Cana,
Thank you for your feedback and we want to know more about it. We want to keep our good reputation for pleasing our members. Our Member Services Team is here to help you in any way they can. Someone is sending you an email right now.
Best,
Clark
Love your fabric great customer service only wish you have more colors in stock.
Hi Kim,
Thanks for sharing your feedback on our selections! We always welcome the opportunity to improve our products and services.
Best,
Tina
Too expensive - barely any "outfits" left which was the whole point of how Fabletics started
Hello Catherine,
It is with great regret that we received your feedback regarding the prices of the items we have. A representative from our Member Services Team will contact you right away to help you.
Best,
Lia
Took 2.5 weeks to show up. Received no good tracking information
Hello Brett,
Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
Everything that I bought was perfect! Arrived on time and in a safe package!
Hello Andrea,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide for our members. Hope to hear more from you in the future!
Best,
Allison
Able to find what I need and order easily. Orders also arrive so quickly.
It was great and I love the shorts, just took a little long to ship.
Hello Braden,
We appreciate the feedback you shared regarding our shipping policy. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
Can't cancel my subscription and got charged for the vip coin
Hello Jaren,
Thank you for taking the time to leave a review. We are saddened to know that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Love 'em wish I had a pair for every day at the gym
Hello Anthony,
Thank you for the great feedback on our products It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here at Fabletics.
Best,
Mary
Good clothing but having to skip the month every time so I don't get charged is very frustrating.
Hello Alexandra,
Thank you for taking the time to leave a review and your feedback about our skip-the-month feature is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
In today's day n age it seems unrealistic that every Fabletics order takes a minimum of 2 weeks!
Hi Blair,
Thank you for sharing your feedback about the shipping process! We always like to know what our members are thinking so we know where to improve. A representative from our Member Services Team will be contacting you immediately.
Best,
Kim
Fabletics team is amazing, love the energy and attitude everyone brings to always improve!
Hello Andres,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in Fabletics. We count ourselves lucky for members like you. Have a great day!
Best regards,
Chad
The app often freezes or glitches, however I live in Fabletics and they hold up well for lifting.
Hello Amanda,
Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our app/website. Our Member Services team will contact you right away for further assistance.
Best,
Zeth
Everything I have ordered from Fabletics is amazing with a great fit.
Hello Jackie,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Dean
Super cute! Fits great! I can't wait to wear it on our vacation that's coming up!
Hello Anna,
We're so glad that everything worked out for you. We here at Fabletics try our best to provide the best service to our members. We appreciate your feedback and would like to assure you that we will strive to improve our members' satisfaction.
Best,
Allison
Great price, order delivered promptly, feel and fit is amazing.
Hello Frances,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Adam,
We value our members, and your feedback about your shopping experience is so helpful for us to hear. One of our Member Services team will get in touch with you right away.
Best,
Tina