About the Business
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Fabletics has a rating of 3.2 stars from 12,894 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member and long time. Fabletics ranks 2nd among Sportswear sites.
My legging came with a rip in them. When I tried contacting customer service they were no help.
Bought something in store, somewhere near There is a God maybe...
Easy breezy checking out and i had $99 in credits which is always great news
Hello Diana,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
They secretly try to sign you up for a VIP membership. Terrible
Hello James,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
They charge me a subscription that I never approved.
Hello Alfredo,
Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Love Fabletics! Quality, style, look is all fabulous!
Hello Bobby,
Wow! Thank you for sharing your wonderful shopping experience with us! We put member experience and satisfaction our priority, and your review reaffirms the hard work we put in every day. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from. Thank you for showing us some love!
Best,
Nelle
Great experience. Received my parcel in good condition and right on time
Hello Catherine,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
My experience with your customer service department was a complete waste of time
Hello Holly,
Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this and someone from our Member Services team will be contacting you right away to assist you.
Best,
Zeth
Wears like a well-worn glove. Love them. Not to tight, just right.
Hello Cynthia,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!
Best,
Mary
Love this product! So comfortable and soft. I wear fabletics all day.
Hello Stephanie,
It’s great to read your feedback about Fabletics and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!
XO,
Ivy
Ordered outfit wrong size out of stock when returned
Hello Margaret,
Thank you for writing a review regarding your purchase. Our Member Services team will get in touch with you within 24-48 hours to further assist you.
Best,
Nelle
Great quality, not see through like most white pants.
Hello Karen,
Thank you for trusting us to be your source for top-quality items. We value your kind expressions of appreciation and are incredibly grateful for doing business with you.
Best,
Allison
The items are well designed and durable very comfortable
Hello Jessel,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
My favorite thing to wear (too much advertisement tho, it's tiring)
Hello Athziri,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our advertisements. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Horrible customer service, waited 4 months for refund.
Hello Karen,
We value the comments you made about your refund. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Hello Carma,
Awesome! Thank you for the feedback! We're so glad that everything worked out for you. At Fabletics, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
It's been a while and still haven't receive my order
Hello Alejandro,
It is with great regret that we received your feedback regarding your purchase. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Absolutely love my leggings. Outstanding customer service
Hello Cassandra,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
Slow shipping, and signed me up for expensive unwanted subscriptions.
Hello Cayden,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ann,
Thanks for writing a review! We sincerely appreciate you doing business with Fabletics! If you ever have any ideas or suggestions, we’re glad to hear them! You can contact our Member Services team via phone and on Facebook 24/7 or via live chat from 9am - 9pm (EST).
Best,
Nelle