I purchased some tops about 5mths ago & made. Sure not too become a vip member as wanted to see what the products were like before committing. I was not happy with the bra tops, the padding was not sewn in, just moved around esp after u washed them where u ended trying to adjust them & would give up in the end and pull them out, very frustrating. So I was glad I never became a member, But I checked my bank account just recently & found large amounts taken out off my account each month? The bank traced it to this company! I was soo angry, contacted them straight away and demanded my money's be refunded which was nearly $450 Aust, they tried to make it out that it was my fault & joined the vip list which I never did & if I did why was there different amounts of money takin out off my account, 1 mth $80 next month $120? She could not help me out with that Q, then she put me on hold for nearly 20mins. They now have agreed to do the refund & I will not be a Vip, which I never was in the first place... its been 1week & my refund still has NOT gone back into my account yet.
This company needs to be stopped, I know the Uk r looking into sueing the company, I have made sure to use FB to warn people about them also in Australia, there were people that didnt know either like me & have been checking their accounts, 2 people had nearly over $1000 taken out in the course of a year!

I think this company would do well to realize that not all their customers are young or middle aged women. I will be 70 in 2 more years and I still work out an hour A-day on treadmill and with freeweights. I was looking for a deal on leggings and I saw Tayshia from Bachelorette tell me I could get this incredible deal For 2 pairs of leggings. I went there and placed my order. I guess it was in the fine print or fine print or a sort of bury the lead situation as I did not realize I had to spend almost $50 a month for the privilege of the great deal in a monthly membership. Those leggings will last me a good while as I was very pleased with the quality snd the color selection and patterns perand patterns. However, I will not be buying any more anytime soon and certainly not now. I was not thrilled that I missed the fine print. I did not appreciate all the different attempts to keep me on the hook when I tried to cancel offering me 3 and 4 options before finally agreeing to refund my money which they did pretty promptly. Yes. Very somewhat displeased.

I decided to try fabletics with their offer of $25 for your first outfit. I ordered an outfit, which by the way, they were out of the color they showed me initially. I went through the process and noticed they charged me $85. I called and they said I didn't join their VIP club. It was unclear on the website and the commercials that this was the prerequisite for getting a $25 outfit. I asked if I could cancel and they said no but call them when I get it and they will send me a return label and they would waive the $5 restocking fee (for sweatpants and a t-shirt!) ridiculous! I called and got the label. I mailed the package back the next day, which was September 5th. I called two weeks later because my account still said "in transit". They said it takes a while, which I don't understand, I sent it back exactly as they said and two weeks later, it still wasn't there! I called again, three weeks after sending it and asked to speak to a supervisor. They told me the supervisor was busy but they received my package on September 17th but they have 5-7 business days to give me credit. This is horrible customer service! Then they offered me a discount on my next order. I would NEVER order from them again! Do not order from them, their customer service STINKS!

Received a very poor response (shared in comments section) and have changed this rating from 3 to 1 star. Only because I can't opt for zero stars.

Started off just fine until I tried to buy new arrivals. Nothing was ever available. Towards the end of my membership, orders were placed by me but they never arrived. After calling and asking, I was told the order was canceled because the items were out of stock. This happened multiple times. I called back to cancel my membership and get a refund on my VIP points that I paid for monthl but couldn't use because of constant supply shortages, but I was told I could only get that a refund for the month I was cancelling. After customer service agreed to send me my refund requested, they only sent me that month. I love this product, but I'm so disappointed with the way the company is run. I don't believe that new arrivals should be available for order until every time zone has access. I live on the West Coast and I imagine that members east of me were able to purchase new arrivals before I could even see them and stocks ran out before I could even see them for that reason. I think you're short-changing a large percentage of your members, and I lost money participating in the VIP points program through monthly charges I agreed to allow with the expectation that I would have a chance at new arrivals and wouldn't be cancelled constantly.

I am a new comer to Fabletics. In May 2020 I purchased 2 pair of the leggings with side pockets. Today I wore the first pair and found the following: First I purchased XL, I am a size 12 and found the leggings did not give. I am 5''6" 170 lbs. Athletic build and larger thighs. Infact that is where I have most of my weight. I am 57. Did you forget that you have a whole 50 somethings demographic? Are you telling me I need an XXL to be comfortable? Wrong. I am an athlete and purchased these leggings at 3 times the amount I pay for leggings at KOHLs only to stuff them in the drawer never to be worn again.

Though I appreciate the longer length, because I have long legs, 34" inseam, the leggings gathered at my knees while I was walking. As well as the side pockets and material impede the bluetooth signal. The minute I removed my cell from the right side pocket I did not have any further bluetooth signal degradation.

So in short Fabletics gets an "F" for bad measurement recommendations, non-stretch materials, gathering at the knees, bad material that impedes bluetooth signal.

SAD! For $130.00 when I could have had twice the pairs of leggings from KOHLs or under arrmor.

DO BETTER... :( feel free to reach out to me to help you do better. I am a baby boomer and YES we are a very active female bunch.