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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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Loved every item I purchased. The shoes and sandals are quality material, and prices are fair for what you get
One of the light up shoes I received did not work. I emailed to ask for assistance and got no response, and tried customer service and never got a response either.
Hello Katlyn,
It is with great regret that we received your feedback regarding the item that you got. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
I have been very satisfied with everything I have ordered for my child, very good quality and he really enjoys what he gets,
Hello LaVita,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Hello Sandra,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.
Best,
Lia
My order was supposed to arrive today, but there haven't been any changes to the tracking info since Friday.
Hello Elizabeth,
We value the comments you made about your purchase. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Love the shoe and my daughter loves it! Will be buying more soon!
Hello Cassius,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia
Shipping was fast and my exchanges were really easy thank you
Ordered a size 9 for my daughter but they were small so i sent them back for a size 10
Hello Shanisa,
Thank you for the great feedback regarding our return policy! Rest assured that we will continue providing the best service for members like you. We hope you will always have a nice experience with us. Have a great day!
Best,
Lia
I bought a fedora that was shipped completely deformed. Bent and unable to be fixed.
Hello Gina,
We are sorry to hear that the item you got did not meet your expectations. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
My kid's love their shoes. They wear them all the time. This is my third time shopping with you guys.
Hello Juanita,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
I'm always happy with the fit and quality. Whether it's clothes or shoes, the fit is generous, the quality is very nice.
Hello Paula,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Bought size 8 but it is smaller than size 6 I've ordered months ago! It is much too small
Hello Kassandra,
We regretfully note that we received your feedback regarding the sizes of our products. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Very easy to order, delivered in a timely fashion; the kids loved what I picked out for them!
Hello Janet,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia
Give them a chance! Don't jump to conclusions be paitent and it will come to you as expected no worries
Hello Albernae,
We regretfully note that we received your feedback regarding our shipping method. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I would like to cancel my Fabkids subscription. The sizes are never accurate no matter what chart I follow. They make it REALLY hard to cancel.
Hello Katie,
We appreciate the feedback you shared regarding the sizes that we have.You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
My granddaughters were so excited to get their Spring outfits
Hello Dianne,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Always on time and fast service good quality shoes and clothes
Hello Richard,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Got a dress that was too small for what size we chose and the hat was too big! Plus difficult to cancel the membership such a pain
Hello Meghan,
We are sorry to hear that you were not satisfied with the item that you got. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I ordered 3 pairs of shoes, and like in the past, very pleased. My toddler can destroy some shoes, but these always hold up. And they're true to size.
Hello Sondra,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Very unsatisfied because the order took too long had to call to find out what the hold up was they didn't told me then said it was. Gonna be sent regularly? I had to call back again to request that it be sent as soon as possible because of the weight. Not only that I did not get all of the things I ordered so I would have to score very low for customer service and attentiveness they did send it. Without charging me extra quicker but I should have never had to call to find out what was taking the order so long to get to me
Hello Cardell,
We regretfully note that we received your feedback regarding your purchase. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Great experience and awesome sneakers. I wanted my kids to have shoes no one else had at a reasonable price and that's what I got.
Hello Ebony,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.
Best,
Lia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Madelyn,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!
Best,
Mary