On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The website is frustrating. The menu options overlap. And often the shoes have a strange fit and no grip.
Hello Sarah,
We are sorry to hear that the item that you got did not meet your expectations. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Everything came looking exactly like on the picture. Hight quality, and the price was amazing.
Hello Bogdana,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
I had a great experience. I am pleased with the clothing received. The cost was reasonable. Communication from purchase to delivery was excellent.
Hello Carol,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
I found the "VIP" buying option confusing, due to the buttons used. I was afraid that if I checked out to purchase the shoes, I would automatically be enrolled in a monthly program that I don't need.
Hello Laura,
It is with great regret that we received your feedback regarding the VIP membership. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
The shoes I order were a great fit for my child; vibrant colors and sturdy quality. Like any new shoe it's a little tough for toddler to get foot in but in time it will soften up to be able to get on and off with ease. Shipping didn't take nearly as long as I thought. The date range provided when to expect my package and it arrived on the first estimated date. I did follow the instructions for measuring my toddlers feet to get the best fit so I highly recommend doing this for your littles as well.
Hello Jayla,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Had to wait a week longer than expected for the shorts to be delivered, but they're a perfect fit for my daughter and we both love them. The tag is a but much and makes her itchy, but other than that
Hello Romona,
Thank you for sharing your experience with the order you made online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Love all the various selections! My little girls stay little girls while looking cute! I approve
Hello Brielle,
We are so fortunate to have members like you who continuously admire our items. Thank you for choosing FabKids! Have a great day!
Best,
Mary
I have only ordered twice from this site and both times it says delivered and it's not at my house. There is no photo evidence like Amazon to prove it ever arrived at the correct address. I live in a very nice neighborhood, I have a ring and was home the entire day in which it says it was delivered. My neighbors do not have (same as they did not have it last time)
Last time they gave me a hard time and said they would only replace it that time as a courtesy because it my first time ordering so now I don't know that they are going to replace this order and I
Going to be out $60. This is ridiculous for a company that's supposed to be so big. Get a better delivery service
Hello Angela,
Thank you for sharing your experience with the order you made online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Hello Diana,
IncreÃbles comentarios! ¡Fue realmente un placer hacer negocios con usted! ¡Gracias por elegir los artÃculos de FabKids! ¡Esperamos que siempre tenga una gran experiencia con nosotros en el futuro!
Best,
Mary
We loved the outfits we bought. They're gorgeous and we're very satisfied.
Hello Jennifer,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing FabKids items! We hope you will always have a great experience with us in the future!
Best,
Mary
First time ordering from Fabkids. Delivery was quick and the quality of the product is great!
Hello Angela,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
Enjoyed it and it was exactly like the pictures! I would order again from here
Hello Sandy,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
I love ordering shoes from Fabkids. They are affordable especially when there are sales. My kids love the shoe designs and comfort.
Hello Jennifer,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
It was nice! I looked for what I needed and placed my order. Shoes are fantastic and it was and easy and fast process.
Hello Luisana,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
Everything is as it was described. I loved it and it fit. My kid perfectly definitely will shop here again.
Hello Ciarra,
Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your needs! We appreciate the time you took to share your experience with the other members. Hope you have a wonderful day!
Best,
Mary
The shoes are made with quality, they were a good price and were delivered quickly.
Hello Jessica,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
Hello Olga,
We are glad that you are happy with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
Good quality clothes. Unusual prints. Not enough sizes... meaning you run out quickly with larger sizes.wish you had more to choose from for older kids in middle school that were not childish. Tennis shoes needs to be better padded.more support. Great customer service. Awesome return policy. Point system is great. Overall I love it.I have 7 grandkids
Hello Maria,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
My experience with Fab Kids has been 100% Fantastic! I love all the clothing and shoes! I feel like it gives my boys a kind of unique style because not a lot of kids at school really shop on this site. Thank you Fab Kids for always giving amazing products!
Hello Estephanie,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing FabKids items! We hope you will always have a great experience with us in the future!
Best,
Mary
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Que,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our website and products. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad