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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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All the sizes were perfect, sized appropriately, nicely made
Product arrived fast, good quality, very similar to the picture on the site. Great price
Hello Danika,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!
Best,
Lia
Ordering was simple and straightforward. Package was received earlier than expected. And my son absolutely loves his new shoes! I had to wait until he fell asleep to be able to sneak them off his feet the day they arrived!
Hello Megan,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Ordered the shoes, they came, my daughter loves them
Hello Momattie,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing FabKids items! We hope you will always have a great experience with us in the future!
Best,
Mary
These shoes were for my daughters 8th birthday. The delivery came right in time before the party and they were a perfect fit! Amista loves all 4 of her fashionable shoes and I have Fabkids to thank for that awesome day! Thank you
Hello Janee,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
The only complaint I have is sometimes navigating from cart back to shopping and because I buyf for three children I have to go back and check which girl and sizes ice picked.the final billing shows all the info but before hand it does not. Otherwise I am satisfied with the product out of all shoes and boots only s few not satisfied with I just had to return shoes due to sizing and will see how that goes. Until then thanks for making shoe shopping bearable
Hello Judy,
Thank you for sharing your experience online and the items we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I'm surprised at how fast they came! And my grandson loves the lights! His other shoes have only 2 lights on each shoe and these are literally all the way around. I won't lose him on a dark night that's for sure lol the quality is fantastic as well.
Hello Toni,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
I placed my first order on the 5th, still no shoes!
Hello Rachel,
Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I have now purchased shoes and clothing for my son from FabKids! I love everything I've gotten for him; and so does he! They have great quality products!
Hello Natalie,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Fit just right cute and stylish+ affordable...can't go wrong
Hello Tierra,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I never have a problem with FabKids. The site is easy to use and I find great deals for my granddaughters. They love everything they receive and are excited to wear what I buy.
Hello Mattie,
Thank you for taking the time to share your awesome review! We’re glad your granddaughters are enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Grandson loves the shirt graphics. Shorts are okay but construction isn't as good as some others we have purchased from fabkids.
Hello Valerie,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our shorts. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
She doesn't want to wear anything else. Always very happy when I purchase things for her.
Hello Patti,
Thank you for taking the time to share your awesome review! We’re glad your granddaughter is enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Fast shipping and I love being a part of the vip membership it comes in handy
Hello Briana,
Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
Best regards,
Chad
This was my first experience, just signed up and it was great.
Hello Jennifer,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in FabKids. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
Received coupons and testers additionally to the already discounted pair of shoes. Liked my first ever purchase from this store
Hello Mashal,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Said they were delivered. Never even gave me a way to check my address, sent to my old address, so I never received them, even after I reached out to customer service.
Hello Jane,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Shirt print was horrible very cheap looking shoes are okay but shirt I just want to throw away
Hello Crystal,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our products. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
I've tried to cancel at least 5 times and there is no response in the chat or phone calls. Every month I try to remember to skip so that I don't get charged. I just want to cancel and it's impossible. Clothes are cute, but not worth it.
Hello Brittany,
Thank you for taking the time to leave a review. We are saddened to know that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
We found a fun, light up shoe for our toddler that was very affordable, which is so important because of how quickly they size up!
Hello Stephanie,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello DeeAnn,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.
Best,
Lia