From the business
How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
Always impressed with delivery time and quality of clothing. They have a great selection and decent prices. Clothing holds up well and my child loves them!
Well, I had a bad experience at the beginning because I not aware that my account would be charge for each month and Fabkids would hold my money until I am ready to purchase. It was rectified though and the goods were well received.
I start skipping every month when I am not able to purchase.
Hello Latania,
Thank you for bringing this to our attention—it will help us improve our operations and services. If you ever need anything, let us know! We’re available 24/7 by phone 855-322-5437 and Live Chat.
Best,
Ivy
I love just fab kids! The clothes are adorable, great prices my daughter loves when she gets her package in the mail.
Hello Dana,
Wow! This is awesome to hear from you that are loving your purchase and our stylish products. Thank you for taking the time to write a review!
XO,
Ivy
SABRINA RECEIVED HER PACKAGE AND CALLED ME ELATED ABOUT HER NEW PRODUCTS. She looks forward to bbn packages. THANKS FABKIDS!
Hello Phyllis,
Thanks a lot for the positive feedback! Our member's satisfaction is our utmost priority and we appreciate your trust in FabKids. Happy shopping!
XO,
Ivy
I like the site just find that they never have big sizes and girl sizes on the items I want but when I do find the quality is excellent
Hello Danielle,
Thank you for providing feedback about your experience with FabKids! We always welcome the opportunity to improve our products and services.
XO,
Ivy
She Love the outfits she is very excited when she gets to check the mail know somthing on they way for her
Hello Shontee,
This is awesome to hear! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a FAB-ulous day!
XO,
Ivy
I ordered Boys shoes for my sons, and I received GIRL shoes. Mind you, I order these in time for a important event for my sons. I contacted their customer support and they were not helpful or understanding to my needs or made effort to get into my good graces! I cant even review the product BECAUSE I did not receive it!
Hello Monica,
Please accept our sincere apologies regarding your recent purchase with FabKids. Our helpful member service team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.
Best,
Ivy
One stop shop for a complete outfit already assembled! I never have to go through the whole site as soon as I log in, son and daughter's top pick are there assembled. All I have to do is add to cart and check out!
Hello Tamika,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!
XO,
Ivy
They charge your credit card even when you skip the month. DO NOT TRY THIS MEMBERSHIP! Terrible customer service. When I asked to cancel my membership because my card was being charged unauthorized purchases they took away my rewards points that I had EARNED by buying clothes.
Hello Michelle,
We’re sorry to hear about your recent experience with FabKids and we would love the opportunity to make it up to you. A representative from our member service team will contact you shortly.
Best,
Ivy
Very timely recieved and very good quality clothing. I order new clothing every season, mostly for my daughter and a few items for my son!
I like this site because you can actually find clothes for your kids that are cotton and soft or cotton blend. The styles are so cute and the prices are great. Fun colors, designs and lots of sizes.
Hello Margo,
What an awesome review! Thank you so much for the positive overall feedback! We hope you will always have a fabulous experience with us in the future!
XO,
Ivy
I buy from fab kids because I know I will get clothes that are cute and hold up over time. The girls love the clothes I order from here and wear them all the time. I never have had an issue with size everything has always fit perfectly. And she loves the cat head band I got here from here. Thanks Fabs Kids.
Hello Shana,
Thank you for your magnificent shout out! We're glad that you are loving your purchase from FabKids. Keep slayin’ your FAB items!
XO,
Ivy
My daughter loves the clothes and we get what we see on the site! So far didn't have to return a thing I bought!
Hello Marileia,
Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are happy and satisfied!
Cheers,
Ivy
I am never disappointed with my purchases from Fabkids and better yet, neither are my two little ladies. They get super excited when we get s shipment and wear the clothes with pride (and often get quite a few compliments as well). Nothing but!
Hello Shavon,
Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
XO,
Ivy
We have been pleased with the fabkids program for the most part. We have had a few fit issues, but otherwise happy
Hello Ronna,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our member service team will be contacting you within 48 hours to resolve your issue.
Best,
Ivy
You have allowed me to trust that I can get stylish clothes for my son that he will approve of at the best prices! I don't have to go through heavy traffic to do so!
Hello Deidre,
Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Hope you have a fabulous day!
XO,
Ivy
Thanks alit appreciate akk the buisness and kindness an fast delivery you habe djown me an my children with in the past years
Hello Tina,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
XO,
Ivy
Just Fab is the best place to get good quality merchandise. Order online and you won't be sorry. Good place for shoes, t shirts, dresses etc.
Hello Danielle,
Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us!
XO,
Ivy
My son loves shopping at FabKids for their fun designs and comfortable stylish clothes. He likes that he can customize his likes and incorporate them into his wardrobe.
Hello Angela,
We appreciate your feedback! We always strive to provide the best service for members like you! Keep slayin' in your FAB items!
XO,
Ivy
My son (age 7) loves the jogger pants. He loved the first pair so much I bought him more at very little cost.
Hello Megan,
Thank you for writing a review! We love being able to provide the service that our members seek. We appreciate the time you spent to share your experience!
XO,
Ivy
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Meagan,
We are honored that you have chosen us and placed your continued trust in FabKids for your FAB items(s)! Please do not hesitate to share your thoughts and feedback with us at any time. We are here for you.
XO,
Ivy