From the business
How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
I love the selection of girls clothes. I strive to make sure that my daughter has unique clothes. She also loves the options that the site offers. I will continue to shop in the future.
Easy to navigate site. So many outfit ideas. Good quality clothing for children. Equally amount of clothes for boys & girls
Hello Karina,
What an awesome review! Thank you so much for the positive overall feedback! We hope you will always have a fabulous experience with us in the future!
XO,
Ivy
My daughter loves all the clothes she has gotten so far especially the shoes and boots. Thank you for great products at great prices.
Hello Joie,
Thank you for your magnificent shout out! We're glad that you are loving your purchase from FabKids. Keep slayin’ your FAB items!
XO,
Ivy
Always Qmazing, Right Fit! Great Prices! Need a Mermaid line... love diamonds, needs more, would like to receive member coupons for incentives from being a member so long..
Hello Maddison,
Thank you for your compliment! We are glad that you are satisfied with the styles we have in FabKids. Hope to hear more from you in the future!
XO,
Ivy
Great customer service experience thank you so much for helping me resolve my issue. There would not have been any other way I would of had it do
Hello Essence,
Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are happy and satisfied!
XO,
Ivy
Like when i can get something for my nieces and don't have to go to the store and they live the clothes that i pick out for them
Hello Clarissa,
Thank you for the kind words that you've said about FabKids! We are always inspired by giving you high-quality products at an affordable price because of your trust and love to us. Have a nice day!
XO,
Ivy
These were purchase as Christmas gifts so can not really say much. Looks very nice and hope the kids will like them.
Hello Casilda,
We love our members and we value your business. We want to thank you for giving us the opportunity to serve you. Our Member Services Team is always open to hearing feedback from you. Thank you!
Best,
Ivy
My daughter loves the leggings. I just wish they were a little thicker material, since we live in a colder region.
Hello Deanne,
Thanks a lot for the shout out! FabKids promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
XO,
Ivy
Never had a problem with shipping or anything that I've bought. Love the points given and the deals going on.
Hello Aressa,
It is our desire to keep you satisfied with our services, unique styles and good quality at the affordable price. You are our inspiration for doing our very best. Thank you and remember; we value you!
XO,
Ivy
There is nothing great about boys outfit. We find great quality and style at other stores. Some of the buys are mostly just because I didn't manage the acct and I got credit accumulated. It's almost a rip.
Hello Gayathri,
We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A representative from our Member Services Team will be in touch within 48 hours.
Best,
Ivy
Very good prices fast shipping i love it fast order processing and easy website i love it and recommend to everyone
Hello Biannca,
Thank you for trusting us to be your source for top quality FAB items. We appreciate your kind expressions of appreciation and are especially grateful for doing business with you. We here at FabKids try our best to provide the best service and unique style at an affordable price!
XO,
Ivy
First time I visit fabkids through Facebook, love the clothes and shoes right away. It didn't take me long to start ordering stuff and having really great specials. I also have order for my nephew.
Hello Nayeli,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!
XO,
Ivy
I was pleased with all the items I received. Everything fit perfectly. My daughter loved all the clothes..
Hello Monique,
Awesome! Thank you for the shout out! We're so glad that everything worked out for you. We here at FabKids try our best to provide the best service and unique style at an affordable price! Have a great day!
XO,
Ivy
Always find what I'm looking for and more. Great styles and prints my girls love. They are comfortable and excellently made.
Hello Jennifer,
We always strive for 100%-member satisfaction, so we are so happy to hear that you are loving your FabKids purchase! Hope to hear more from you in the future!
XO,
Ivy
I ordered 5 pairs of leggings and by the size chart I ordered a size bigger then what my daughter wears and they did not fit very tight. Unfortunately I cannot return we took the tags off.
Hello Crystal,
When our members are unhappy, we’re unhappy... Let us make it up to you! A representative from our Member Services Team will contact you shortly to assist you.
Best,
IVy
The shoes were exactly what I ordered, they fit my kids well. They were shipped to my house within three days, and I did not ask for( or pay for) speedy delivery.
Hello Kacie,
Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
XO,
Ivy
Love Fabkids for my 2 girls, great quality clothing with great styles at a great price! Always coming out with great new looks that the girls love and always comfortable.
Hello Christa,
We're so glad that everything worked out for you. We here at FabKids try our best to provide the best service to our members. We appreciate your feedback and would like to assure you that we will strive to improve our member's satisfaction.
XO,
Ivy
The recent purchase I made was during the "BOGO" sale. I called to make the purchase. When adding some products (of equal price) to my cart, it would cause the price of every other product to increase. The accent of the agent was very difficult for me to understand. Much of her explanation of the method was not understandable, at all.
Hello Liannah,
Please accept our sincere apologies regarding your recent purchase with FabKids. Our helpful Member Services Team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.
Best,
Ivy
My experience with Fab Kids has been great! Having a monthly amount taken out of my bank account then the site being easy to use and good quality clothes are available. Thank you FabKids!
Hello LeIsle,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
XO,
Ivy
Every piece of clothing I have purchased has been a great buy for my kids, perfect for school and daily life. The quality is also very good, outstanding play, dirt and many washes.
Hello Dianne,
We appreciate your feedback! We always strive to provide the best service for members like you! Keep slayin' in your FAB items!
XO,
Ivy
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Amanda,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!
XO,
Ivy