From the business
How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
Easy to use the site wish there were fall winter items earlier.
Thank you Fabletics for amazing products as always!
Hello Anissa,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
There seams were crooked which made the shirt twist and the sides flaired out making it look like a girl's shirt. Both of the. Also the rainbow sandals we're too small I measured and references the size chart but sa cannot even wear them
Hello Shelley,
Thank you for taking the time to leave a review. Your feedback about our product is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
My daughter shoes came on time I can't wait to order more
Hello Nataisha,
Thanks for the great review! We are delighted that your daughter enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
One of the shoes I bought for my youngest has one shoe that lights up and the other will not at all. My 3 yr old is very sad. And I'm very disappointed.
Hello Tiffany,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I have not received the first order of girls clothes I'm not sure I will purchase from fabkids the boy order has came already.
Hello Sade,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the order you never received. Our Member Services Team will reach out to you right away.
Best,
Allison
It takes too long for a package to come. Amazon do not take long at all. So what is taking so long to get my package?
Hello Vera,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Ordering is quick and simple. Items arrived sooner than expected. Love the quality of clothes and shoes I order.
Hello Krystal,
Thank you so much for your feedback and for sharing this with others that you like our product, selection, and quality! We are pleased to learn that we were able to meet your expectations for online shopping.
Best,
Clark
I placed an order on Jul. 21 that was supposed to me by Aug. 4. I called after not receiving it and was told it would be to me by Aug. 11. I called on Aug. 11 and was told, "oh, we don't have it; let me cancel the order for you." I don't understand why they didn't say that initially
Hello Amanda,
Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
My experience was awesome from beginning to end. I purchased items for my kids.
Hello Walnita,
We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Where to start? The quality, the variety, the deals! My daughter loves everything I have bought her from Fabkids. The quality of the clothing far exceeds what one would expect from the price, and I'm very thankful for that.
Hello Alexandra,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I had ordered on sale a 3 pack of leggings for my daughter. And had only received 1 pair of leggings.
Very disappointed.
Hello Mandy,
Thanks for sending your review! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Awesome company for kids! I buy all my daughter shoes from here.
Hello Jordan,
We will always make products that serve the needs of you, your family, and your friends. Thank you for your great feedback. Have a great day!
Best,
Renz
I order clothes and not once have the sizes worked. I will order up and they still don't fit. I order shoes and the sizes are too big. I spend so much time trying to send things back. This is the worst fitting store I have ever experienced. Even the sunglasses I ordered would not fit anyone under the age of 5! So frustrating!
Hello Holly,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
They are comfortable and stylish and good quality.
Hello Dorrett,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I love Fabkids for how convienent, stylish, affordable and versatile these outfits are! I wish there was a picture section because he gets compliments EVERY time he wears his Fabkids gear!
Hi Eckert,
We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!
Best,
Tina
They always have cute clothing and very fast delivery.
Hi Heather,
Thank you for your amazing feedback! We're glad that you love the style of the items that you received. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim
I recently purchase some new tshirts for my son who is going into kindergarten. They are great quality, for a great price and he loves them!
Hi Tamara,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Tina
My daughter live every piece she picked out. Every piece she wore with style.
Hello Constance,
Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your daugher's needs!. Hope you have a fabulous day!
Best,
Mary
Disappointing. I was pleased by overall quality, price, available discounts, and shipping time, but was VERY unhappy to find that a month after my purchase, the company attempted to sneak in a $40 VIP fee that was charged without my consent, request, or approval. Obviously, many people would never notice it in their banking history or take the time to call and I'm sure Fabkids steals a ton of consumers' money by doing this. Too bad, because other than that, I would have highly recommended them. Btw, I very rarely leave online reviews, but felt I had to in this circumstance.
Hello Janine,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We have sent you a request on www.sitejabber.com asking for your account information so that we can open your account and help you further. Please check your email notification at www.sitejabber.com or log in to the website to respond to the request and we will be happy to assist you.
Best,
Renz
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sharon,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz