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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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The Order was correct and it showed up on time. I will use them again in the future.
One of the shoes was missing the metal lace holes. So they don't match. Nice shoes tho. Just wish/ he one would of been finished before shipped
Hello Amanda,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
My kids love their shoes but within 1 day my oldest daughter's shoes half of the lights stoped working. 2 weeks later one shoe of my youngest only half of the lights were working also. As for comfort and cuteness I still give them a 4.5/5
Hi Ermioni,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
I purchased 4 pairs, they never worn it yet however upon checking the product i can tell it is good for its price.
Hello Carin,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
It was never delivered. My daughter is very upset.
Hello Alicia,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
Quality to price ratio is excellent. Im extremely pleased with my little boy's new clothes! He looks so well dressed!
Hello Ariana,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I ordered 2 pairs of shoes 1month ago and then they decided a month after to take 71,00$ from my account without me purchasing anything. Basically it was fraud
Be safe!
Hello Melissa,
Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Everytime I look through it I end up ordering a few things
Hello Kyrie,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I recently bought some red and black checkered leggings. She wore them once. 1/2 the day in, you could see the white sewing seams in her butt and front area. One wear and they looked a year old.
Hello Daryl,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Very nice clothing and shoes for my girls. It's always a pleasure seeing my girls with happy faces when they wear their fabkids stuff.
Hello Clarice,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
Love the fact that I get my items always on time and I get very affordable prices and rewards love it I totally recommend thank you
Hi Siobhan,
Thank you for your amazing feedback about your shopping experience! It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!
Best,
Kim
Quick delivery. Packaged with care. True to size on my daughters boots. The boots are good quality, cute & warm for fall weather. Highly recommend.
Hello Allison,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I have been ordering clothes for 2 of my kids for a year now. I have never had a bad experience. Great quality and prices! Thanks for helping me keep them in style!
Hello Lori,
Awesome! Thank you for the shout-out! We're so glad that everything worked out for you. At FabKids, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
I've had Wonder experience with fabkids always Quick deliveries, and great deals.
Hello Deanna,
Thank you for shopping with us. We appreciate your business. FabKids' goal is to provide high-quality products and services to valued members like you. Have a great day!
Best,
Mary
I bought unicorn fuzzy boots and before my daughter even wore the the horn broke. No idea on how to get in touch to fix it.
Hello Meg,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product you purchased from us. Our Member Services Team will reach out to you right away.
Best,
Allison
Shoes were exactly as pictured and the shoe's quality is also great. Will be looking forward to ordering again.
Hello Casie,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
My daughter loves the outfits and the shoes in the shipping is very quick an it arrives within a few days very happy customer.
Hi Jamarr,
We love you and your wonderful review! It is great to know that you are happy and satisfied with our service. It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
Everything I've bought has been of great quality, except for girls sandals; they are very beautiful, but they start peeling on the first wear. Clothes and boys shoes are always amazing, size runs a little small, but overall great merch.
Hello Najah,
Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
We had credits for items from Fab and after looking at a few items, I fell in love with a pair of boots. We built our entire order around the boots. When we got the package the boots, and 2 pair of leggings were missing. Your team heard the concern and replaced the items. We were going to cancel our subscription but after this experience we are not. Thank you Fab team
Hello Payton,
Thank you for the wonderful review and for taking the time to share your review! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
Bait and swap B. S. tacticts
My gradndaughter was so excited!
This site told her that I would get two pairs of shoes for $10 with free shipping, which accully cost me $26 (never saw one pair of shoes for $10), but did not tell me I signed up for an automatic $35 mo charge per moth to buy more of there lied about cost of expensive products. I was not going to dissapoint my granddaughter but I will do my best to disclose this B. S. website!
Hi Jeff,
We truly apologize for your experience! Your feedback is important, and we would like to make things right. One of our Member Services team will get in touch with you right away.
Best,
Tina
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ashley,
We are glad you are enjoying our products and delivery process! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth