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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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The shoes are really cute but all of them looked extremely worn after just 1 use. Color faded, glitter rubbed off. Even the actual material got holes in it. I know kids can be hard on shoes but I have never seen shoes break down as fast as these.
I bought some light up shoes for my baby girl and the lights in them are already going out after a week….
Hello Cheyanne,
It is with great regret that we received your feedback regarding the item that you got. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
The best ever, she loves all of her shoes, I will definitely be shopping again
Hello Jaliyla,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
I bought shoes and a blouse with earrings arrived, which I hadn't bought. And I try to get in touch and I don't give up.
Hello Arianna,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
They shipped really fast the material they are made of is a little less than I thought they should be I am not 100% impressed they are very very cute I'm not sure about the durability though we will soon find out when my grandson gets them for Christmas hoping that they last him a little while
Hello AnnMarie,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I find your prices VERY high. Could not afford if not for VIP.
With prices going up, I may not continue shopping. I understand the economy sucks, but as consumers, we need to check around. Over all, it's been ok.
Hello Rebecca,
We always aim to deliver products of good quality at a reasonable price. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I tried to order a size 6 in toddler shoes but I got it in adult size. I want to do an exchange or a refund.
Hi Samantha,
Thank you for sharing your feedback regarding the incorrect size of the item that you received, it will help us improve our operations and services. Our Member Services Team will be contacting you immediately.
Best,
Kim
The Quality isn't work the pricing of the items they sell
Hello Angelique,
Thanks for sending your review! Your feedback about our product quality and pricing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I like the materials and designs, they ship decently fast as well. I've found that my kids for the most part live the shoes. I have 4 stars because we've had some trouble with the shoelaces coming undone a lot so I'm double knotting, but the zippers too don't seem to stay shut. The shoes fits perfectly so it's odd. This was a couple of the girl tennis shoes. My son more so has issues with the laces and even his school has complained to me. BUT as long as I double knot it's okay. I think maybe a thicker shoes lace or a less slippery material would be good? I love the selection. The prices are okay. The first time I ordered the prices were great with the discounts. But now that I don't have the discounts the prices are kinda steep. A 5-8% difference would be adequate in my eyes. I don't think a non name brand shoe for a 2 year old should cost over $30. Anyways! Still 90% satisfied and that's still an A. This the four stars.
Hi Ashley,
We love your wonderful review! We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina
I ordered 6 pairs of boots for my two daughters and they absolutely love them! The boots are great quality and they came way faster than we expected! I will definitely order more when they need them.
Hi Betty,
We love your wonderful review! We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina
I ordered my children normal sizes and they came And my oldest was to big and my two youngest were two small
Hello Abby,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Great fit. Same as described. Great shoes perfect fit item match description appear to be durable perfect for kids
Hello Joline,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
Unfortunately, quality is so important for our family
We been seen a lack of quality for shoes in the last few months
Hello Andres,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I loved the deal I received on my order. My daughter is in love with the boots and sneakers I purchased! The shoes are true to size with room. My daughter is set for the winter now, greatly appreciate the quality as well as the quick shipping timeframe.
Hello Atalie,
We are glad you are enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
My order came and was missing an item. It wasn't until reaching out to the company that they said that the item was no longer in stock. There had never been any communication from them letting me know that the item wasn't in stock and wouldn't be coming. The missing item was my main reason for the order. Super disappointing.
Hello Amanda,
We appreciate the feedback you shared regarding your purchase. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Boots fit like expected and even arrived earlier than expected
Hello Beth,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
The shoes were great. Did not like automatically being enrolled in a type of ongoing membership so canceled.
Hello Judy,
We appreciate the feedback you shared regarding the VIP program. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I love how all the shoes look and seemed to be of great quality. Although I am not happy with one of the pair of shoes I received as the first time I put the shoes on my son one of the rubber bands broke already. The rubber bands do not seem sturdy at all on these shoes. I like the other shoes I got though.
Hello Allison,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I've bought many pairs of shoes and boots but they just don't last. I've never had a pair that has lasted my daughter longer then 3 months. It's pretty sad, if you ask me.
Hello Amanda,
It is with great regret that we received your feedback regarding the item that you got. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
Your VIP membership isn't much of a discount. It's actually a bunch of lies. For example, if FabKids is holding a "sale" my VIP money somehow is considered the sale? But the "sale" is every item in Fabkids. If I knew FabKids was ran this way and not similar to Fabletics or even Khols then I'd never have signed up. If this is for the public to see then I highly suggest not going with Fabkids. You can get the same cute clothes at Carters and most likely cheaper. If you care about the quality, the shoes are great but the clothes is a literal crap shoot. Some of the clothes shrink a whole size. You're welcome for me saving you time and money.
Hello Tayla,
Thank you for taking the time to leave a review. Your feedback about member credit usage and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ali,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth