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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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I love all of the products for my kids they are awesome. Customer service is also great and on point.
Everything fit perfect and was super cute. Shoes look like they will hold up and love the padding behind the heel.
Hello Arrott,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Shoes are so flimsy and cheaply made. Sizes were was way too big. I could find better shoe quality at Walmart for cheaper. Never agin will I be buying from FabKids
Hello Annie,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the quality of our shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Shoes are a little pricey. They are cute. I bought five pair. The sizes are true to size. I believe they are over priced because of their quality. Not by too much though. I will order one more time before canceling my subscription to see if it was just the shoes I chose or alll.
Hello Amberly,
Thank you for taking the time to leave a review. We are sad that you are not pleased with our prices and that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
My delivery date kept changing and I have pairs thats still saying processing. No update and it's been over three weeks now.
Hello Antione,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Shoes were nice, I bought two pair that light up.
Daughter was scared of the lights and there was no way to turn the lights off.
Recommend an option to turn lights off.
Hello Akilah,
Thank you for sharing your experience with the light-up shoes that you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
It was great and everything came in as scheduled. Other than that I will purchase more items in future. Her rain boots had a tab missing on her boots other than that everything was good.
Hello Brandy,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with the boots. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Have been shopping with them for a year. My granddaughters are growing so fast and like the ever changing clothes. I have learned to order fast, as many styles sell out fast! Super fast shipping.
Hello Jamie,
This is awesome to hear that you are loving your purchase and our stylish products. Thank you for taking the time to write a review! Hope to hear more from you in the future!
Best,
Mary
Cute affordable clothes. Fast delivery and easy to exchange for a different size when needed.
Hello Anne,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing FabKids! We hope you will always have a fabulous experience with us in the future!
Best,
Mary
I purchased 1 pair of shoes and 1 pair of boots for my younger brother and the shoes are lasting him longer than any other pair amd for a boy thats 8 hes shoes get put through the ringer and the boots same thing
Hello Angelica,
Thank you for the awesome review! We're so glad that everything worked out for you. At FabKids, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
My daughter loved the boots. She wants to wear them to school every day...
Hello Ashley,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
The shoes are not good quality and smell like they are from China! The sizes are off and smaller than normal shoes. Even though they are cheap it's not worth the money or hassle of a subscription
Hello Amanda,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Highly recommend my son loves his shoes I got from here.
Hello Hayden,
We will always make products that serve the needs of you, your family, and your friends. Thank you for your great feedback. Have a great day!
Best,
Renz
Great Prices and it was Delivered on time. This was my first time ever on this website and they have great deals at reasonable prices. I will definitely be buying more items from this website z
Hello Sharon,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Super cute boots and customer service was great when I needed to exchange. Awesome prices, can't beat them!
Hello Alyssa,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Muy bien atendidos todo perfecto Muy felis de todo los productos
Hola Ámbar,
¡Impresionante! ¡Nos complace que nuestros miembros aprecien el esfuerzo que hacemos para asegurarnos de brindar los mejores productos y servicios! ¡Qué tengas un lindo día!
Mejor,
Renz
The light up dinosaur shoes were so cute and the lights are very bright. But the bottom the shoe's plastic is rubbing off a little.
Hello Audrey,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
All shoe were good quality and best of all my daughter loved them all.
Hello Andrea,
We are glad you are enjoying our promos! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
I've ordered my kids shoes from here about 4 times and they always come in a timely manner and are always cute and of good quality.
Hello Ashlea,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I'm not a fan at all. Trapped into buying more, I regretfully purchased another set of mislabeled clothes. Three pairs of boots all labelled size 10… each a different size from the next. More than half of what I've bought was a size or more off and unwearable by my child. Customer service hasn't been any help. Hundreds of dollars of worthless waste. Good riddance.
Hello Brittany,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Alejandra,
Thanks a lot for the great feedback! FabKids promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Mary