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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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Great styles, fun for fun, low quality materials. I ordered a pair of glitter light up tennis shoes for my daughter and they are her favorite but the glitter material the shoe is made out of just cracked and broke to pieces the first day of school.
Great quality and very comfortable for the little ones.
Hello Andre,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
Sizing was a little difficult with the boots. She's skinny and some fit too tight and others too loose around the leg. She's still not even completely into a seven yet. They're cute though
Hi Jessica,
Thank you for providing feedback regarding our products! We always welcome the opportunity to improve our products and services. Our Member Services Team will be contacting you right away.
Best,
Kim
I ordered multiples pairs of shoes after signing up for the VIP. After a long wait for the shoes to ship. They were not moving from the location. Now it says they were missent and there has been no update further. Im frustrated that I have not received an update or a refund at this point
Hello Kyleigh,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
The shoes was not 5 dollars as advertised after still deciding to order i only received 2 pairs of shoes out of ordering 3 and they was in a bag not a box thrown in my yard no knock or letter to sign if I hadn't got home on time they would of been stolen I live in less just say the ghetto where ppl will steal your package I just know not to order again knowing I live in a crime raise spot of theft and I still are waiting on a pair the tan fox boots
Hello Miya,
Thank you for sharing your experience with the items you've ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Never received my order after 4 weeks. Then it got sent back so called and cancelled
Hello Erin,
We regretfully note that we have received your comments regarding your purchase. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
We got it on time and loved the product she love the boots and tennis shoes I am one happy customer.
Hello Gloria,
Wow! This is awesome to hear that you are loving your purchase and our stylish products. Thank you for taking the time to write a review! Have a great day!
Best,
Mary
I submit an exchange request for a size mixup. When I realized the replacement item wasn't the correct product I tried numerous times to contact through chat at phone with multiple disconnects or no response at all. I won't be ordering again after I use the money they refused to refund me.
Hello Corbin,
Thank you for taking the time to leave a review. We are sad to know about your negative experience with our products and Member Services Team. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Shoes are poor quality. I also don't appreciate the membership charges I was charged without realizing until 6 months later.
Hello Asha,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our products and VIP membership. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Llegaron a tiempo los zapatos y le quedaron perfectos
Hola victoria,
¡Gracias por una reseña tan maravillosa! Siempre nos esforzamos por establecer un estándar con la calidad y el ajuste de nuestros productos y nos alegra saber que te gustan.
Mejor,
Tina
Good as usual. Nice fun clothes for kids.
Good quality
Hello Jacalyn,
Thank you for the positive feedback about your purchase! It feels good that our members appreciate the effort that we put into making sure we provide the best products!
Best,
Allison
I love bringing the "childlike" to my office since I can wear children's shoes! Light up Dino's and unicorns for the win!
Hello Heathe,
We are so fortunate to have members like you who continuously admire our items. Thank you for choosing FabKids! Have a great day!
Best,
Mary
The way the sizes are presented on different colors is so vague to me. Love the other pair of boots.though.
Hi Gillian,
Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!
Best,
Tina
The material is horrible shoes tore up in days the shoes stained up so badly
Hello Litecia,
Thank you for sharing your experience with the material of the shoes you purchased. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I got 4 pairs of shoes for $60 including shipping! The deals are a literal steal! My son loves them and the boots are fuzzy on the inside!
Hello Azia,
Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are happy and satisfied with their purchases! Hope to hear more from you in the future!
Best,
Allison
Fast shipping good quality shoes loved the way they looked and happy that they are in the correct sizes
Hello Alexus,
Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!
Best,
Mary
Our daughter--5, and off to Kindergarten now--- gets excited when the UPS truck pulls up---"boxes for me?" She loves her blinking sneaks--and the black and white hound stooth check 'shackett" with matching bucket hat--(machine washable-a definite plus) loves it--gets compliments-- we think it's great.
Hello Benjamin,
We always strive for 100%-member satisfaction, so we are so happy to hear that you are satisfied with your purchase! Hope to hear more from you in the future!
Best,
Allison
I never received my order. I've ordered from Just Fab Kids over the years but this time, my order was evidently shipped to the wrong address and I have not had any success getting my order.
Hello Nichole,
Thank you for sharing your experience with the order. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
They are super cute but I've ordered from them a few times and the items just don't seem to last. The clothes stretch at knees and elbows and start to fade but the second or third wash. The sizing is always off and the shoes and boots are always ripping warring and tearing after jsut a few weeks.
Thee customer service is very nice if you can actually get a hold of someone through email- over the phone is hard.
Hello Brecca,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jorai,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina