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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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It was a very smooth and easy transition. I order from there for my grandson at least twice a month.
Great deals but my first order arrived a month after placing it. Not sure if keeping the membership will fit me.
Hello Jeanellen,
Thank you for your review. Our Member Services Team will contact you right away to address your delivery concern.
Best,
Renz
Great promotions and products. Had to cancel cause of monthly fee
Hello Adenike,
Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
It was amazing my daughter's eyes light up when she received her gifts and it made my day seeing the happiness that came from you...Thanks Fab
Hello Thaddaeus,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
The advertising is a setup to lock you in to automatically billing if you want to be a member... everything is not for everyone...
Hello Danielle,
Thank you for taking the time to leave a review. Your feedback about our promos and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
My son wore 1 pair two times and the sole is already busted. Another pair was more like house shoes. 3rd pair I just threw away. Waste of money. Oh and they weren't even waterproof my sons feet was wet twice
Hello Jenniffer,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Great! Came quickly and the boots were food quality.
Hello Courtney,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
I love the unique designs for kids shoes. They last forever. I happy to pass on the clothing n footware after my Granddaughter outgrows them.
Hello Jennifer,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
Great quality shoes and clothing. Quick shipping times, and ways to earn points toward future purchases. Although regular pricing is sometimes a little on the high end, sales events and deals make it affordable, as well.
Hello Susan,
What an awesome review! Thank you so much for the positive overall feedback! Have a wonderful shopping experience in FabKids! Hope to hear more from you in the future!
Best,
Lia
I bought thee pairs of shoes, knee high boot, light up fuzzy boot, and sweater cuff duck boot. The suede on the knee high boot started peeling off in huge chunks the first day she wore them and the lights on the fuzzy boot stopped working completely by day two and within a week were so stretched out and misshapen on the sides she trips and walks out of them. I didn't expect much for the price point (on sale ~$10/pair) but these didn't even meet my already low expectations.
Hello Melanie,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the quality of our products. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Navigating the site is easy. Do I think some of these prices are high? Yes, yes I do but the quality of the clothes are great! As well as the discounts
Hello Raven,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
Always satisfied with every purchase. Clothes fit perfectly and are the size they say they are. Quality is right on.
Hi Samantha,
Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!
Best,
Tina
I love all the shoes that I ordered. The clothing is a lot smaller than expected. I plan to exchange the clothing for a different size. The exchange process is easy and straight forward.
Hi Aja,
We love your wonderful review! We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina
Excellent everything nice shoes nice prices good service
Hi Germania,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Tina
$5 shoes awesome What can I say for $5 it's a great Christmas deal for school play outside playtime
Hi Delena,
We appreciate your feedback on our selections! It is currently affected by the success of our recent deals. Rest assured that you can expect more styles and sizes every month as we try to make our designs fun, new, and fresh.
Best,
Tina
I've never eve received my child's packing. This is very disappointing. I've ordered my child items in October. It's November, still haven't received. Very disappointed and will be canceling my membership.
Hello Kristin,
Thank you for taking the time to leave a review. We are sad to know about the negative experience you had with your order and that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Never received my order. Was also charged a membership fee that I never agreed to. The only good thing was I did get my money back after alot of hard work. Will never order from them again.
Hello Diane,
Thank you for taking the time to leave a review. Your feedback about your order and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Great prices and my granddaughters love all the cute styles
Hi Logan,
We love your wonderful review! We aim to provide you with products that are not just the best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!
Best,
Tina
Acepte la membresía por error y no me permiten desuscribirme no me responden en los chats y cuando llamo tampoco ya me cobraron el mes $50 botados a la basura y los zapatos son de mala calidad ni un mes y ya no tienen color los zapatos se desgastan rápidos nunca más vuelvo a comprar aqui
Hola Liliana,
¡Gracias por escribir una reseña! Apreciamos los comentarios que tiene sobre nuestra membresía VIP. Nuestro Equipo de Servicios para Miembros le enviará un correo electrónico de inmediato para brindarle más ayuda.
Mejor,
Dean
I ordered a XL outfit for my Granddaughter. When it was shipped the top was XL but the pants were a Small size. The return process was a hassle.
Hello Sharon,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Rasheem,
Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia