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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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I left a horrible review not even worth the time sitting here retyping everything I said. Straight to the point the shoes suck and they know it I bought 4 pairs none of them worth anything near what I paid! Do not purchase their shoes! If you have I would get a refund because you will be really mad in about a week... Shoes don't last longer than that
They have the best shoes for kids. So fast! So convenient!
Hello Meghan,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. Enjoy your day!
Best,
Lia
I love FabKids! They have great quality clothes, outfits and shoes. My daughter loves rainbow unicorn stuff, she loves her unicorn boots and her light up shoes in rainbow colors u guys Rock!
Hello Tiffany,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
True to size, arrived just on time. Easy, reasonable and just plain out beautiful. My daughter loved them
Hello Iniki,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I always love fabkids shoes there shoes so comfy with my daughter
Hello Faith,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I still have not received my shipment yet. I don't know what's going on and where they at I been placed this order two weeks ago still no shoes
Hello Elisha,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Limited selection, but what they did have was cute! Quality was lacking, but the clothes were priced low. All in all, a decent company.
Hello Amanda,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Boots didn't last more than a week. Crap quality.
Hidden fees. Do not sign up for VIP. You will be charged 49.95 monthly. ($70 Canadian)
Hello Lily,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our products and VIP program. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Placed order for kids boots in October and never got my order
Hello Krystal,
Thank you for sharing your experience with the order that you have not received. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Just what I purchased and my granddaughter loves them
Hello Rebecca,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
One of the boots had scuff marks all over it right out of the box. I emailed them with a picture and received no response.
Hello Nicole,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with the boots. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Order two pair of shoes for my daughter well one pair came in so I thought maybe the other will be next well it never showed up along with fabkids trying to charge my card more money every other week when I've already paid? Seems a bit sketch
Hello Brittany,
Thanks for sending your review! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Shoes fit right sizes and shipping was faster than i expected
Hello Kelley,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Ive tried since june to cancel and they say they cancel it and every time my credit card gets billed
Hello Brandi,
Thank you for taking the time to leave a review. We are saddened to know that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Love the styles and my 7yr old too. I think the price is reasonable as well.
Hello Daisy,
We're delighted to hear you enjoyed your purchasing experience with us! We constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!
Best,
Renz
Very pleased with clothes. Received all that was ordered. Grandson is very happy about new shirts and pants. Everything fitted just right.
Hello Maggie,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
The clothing is cute but I find it fades very quickly, and the leggings develop holes and the seams come apart. I find clothing cheaper and holds up better when I purchase from old navy, target, carters, etc. I plan to cancel.
Hello Christine,
Thank you for sharing your experience with the quality of our products and canceling your VIP account. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Love love love love the shoes will shop again Love
Hello Kelauna,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I got two pairs of shoes. The first pair light up for one week. The second pair only one shoe lit up and they were way too small.
Hello Danielle,
Thank you for sharing your experience with the shoes you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Every shoe was one to two sizes bigger than what is marked on them being in a budget = means that my child either wares extremely big shoes (3pairs) from your site or the one pair we got when she was measured in store that are true to size
Hello Samantha,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Samantha,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with our shoes. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad