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FabKidsReviews 4,106

3.2

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From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.


fabkids.com
Founded in 2011
San Francisco, CA
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FabKids Reviews Summary

The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.

This summary is generated by AI, based on text from customer reviews

service
174
value
169
shipping
184
returns
107
quality
166
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Michigan
3 reviews
1 helpful vote
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Clothes are very nice
November 23, 2022

The clothes are very nice my nephew loves them. Will buy from Fabkids again. By

Date of experience: November 23, 2022
Jennifer M. FabKids Rep
over a year old

Hello Ruth,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day! 

Best,
Renz

Florida
1 review
0 helpful votes
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Great product quality
November 23, 2022

Great product quality and order was received before original scheduled date.

Date of experience: November 23, 2022
Jennifer M. FabKids Rep
over a year old

Hello Natercia,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Kentucky
1 review
0 helpful votes
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Very helpful
November 23, 2022

The customer service representative was very helpful and patient during the process of recouping a lost credit.

Date of experience: November 23, 2022
Jennifer M. FabKids Rep
over a year old

Hello Anissa,

Thank you for writing a review. We are happy to know that you are satisfied with the services we provided. Have a great day!

Best,
Renz

California
1 review
0 helpful votes
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Shoes are all different sizes
November 23, 2022

The shoes I received were only 2 different sizes but some were way too big and some were small. Very inconsistent.

Date of experience: November 23, 2022
Jennifer M. FabKids Rep
over a year old

Hello Dena,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

New York
1 review
0 helpful votes
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Christmas Outfits
November 23, 2022

I purchased 2 pairs of shoes and 2 Christmas Outfits for my daughters. The colors are absolutely stunning and the quality is equally amazing.

Date of experience: November 23, 2022
Jennifer M. FabKids Rep
over a year old

Hello Kristine,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia

Georgia
1 review
0 helpful votes
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Very nice and polite
November 23, 2022

Solved my problem with no issues, she was very nice and all I can say is that people like this always make me want to come back.

Date of experience: November 23, 2022
Jennifer M. FabKids Rep
over a year old

Hello Maria,

Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you! Have a great day!

Best,
Lia

New York
1 review
0 helpful votes
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Cool stuff for kids
November 23, 2022

The brand was latest and good quality. Kids love it.

Date of experience: November 23, 2022
Jennifer M. FabKids Rep
over a year old

Hello Umamaheswari,

Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!

Best,
Renz

North Carolina
1 review
0 helpful votes
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Great
November 23, 2022

My order came early and I love them, my daughter also got some. They fit so perfectly

Date of experience: November 23, 2022
Jennifer M. FabKids Rep
over a year old

Hello Jasmine,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Oklahoma
1 review
0 helpful votes
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Shoes are $#*! quality
November 23, 2022

Terrible never again they suck asss and my kids are sad I wasted their shoe money on those stupid shoes

Date of experience: November 23, 2022
Jennifer M. FabKids Rep
over a year old

Hello Tabitha,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Texas
1 review
0 helpful votes
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Great Price Great Quality
November 23, 2022

Fabkids is our go to for my daughter's clothes and shoes. She loves the styles and I love the price!

Date of experience: November 23, 2022
Jennifer M. FabKids Rep
over a year old

Hello Isabela,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Virginia
1 review
0 helpful votes
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Great purchase
November 23, 2022

My daughter loves her new high tops. Very happy with our purchase

Date of experience: November 23, 2022
Jennifer M. FabKids Rep
over a year old

Hello Jennifer,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day! 

Best,
Renz

Pennsylvania
1 review
0 helpful votes
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Perfection
November 23, 2022

Fast checkout. Sizing available was perfect. Very fast shipping.

Date of experience: November 23, 2022
Jennifer M. FabKids Rep
over a year old

Hello Jermanie,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day! 

Best,
Renz

Tennessee
1 review
0 helpful votes
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Different Styles
November 23, 2022

I loved it it's so much to choose from I would recommend people to shop with Fabkids because of the different styles they have and less hassle

Date of experience: November 23, 2022
Jennifer M. FabKids Rep
over a year old

Hello Angela,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Minnesota
1 review
0 helpful votes
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Shoes sizes are not always accurate
November 23, 2022

I ordered same size in different pair of shoes and some fit some other don't, too big or too small and some fit ok

Date of experience: November 23, 2022
Jennifer M. FabKids Rep
over a year old

Hello Ivonne,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Illinois
1 review
0 helpful votes
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Too small
November 23, 2022

I love the dress a d the fact that it came on her birthday but it was too small for the 8 yr old

Date of experience: November 23, 2022
Jennifer M. FabKids Rep
over a year old

Hello Krystle,

We appreciate the feedback you shared regarding the item that you got, Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Alabama
1 review
0 helpful votes
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Love the boots
November 23, 2022

Then came fast affordable and my girls love fab kids!

Date of experience: November 23, 2022
Jennifer M. FabKids Rep
over a year old

Hello Shakira,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Colorado
1 review
0 helpful votes
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FabKids Order
November 23, 2022

I love that I don't have to break the bank for quality and style! The outfit I got is super cute and it shipped and arrived quickly. Very impressed!

Date of experience: November 23, 2022
Jennifer M. FabKids Rep
over a year old

Hello Brittany,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day! 

Best,
Renz

Texas
1 review
0 helpful votes
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Always FUN
November 23, 2022

The kid fashion is always exciting and reasonably price…plus a lot of great deal, like bundles!
Our granddaughter loves everything we buy!

Date of experience: November 23, 2022
Jennifer M. FabKids Rep
over a year old

Hello Patti,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Florida
1 review
0 helpful votes
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Fast and affordable
November 23, 2022

Ordered a variety of clothes for my 5 year old and it came fast and I didn't break my bank. Cutest stuff!

Date of experience: November 23, 2022
Jennifer M. FabKids Rep
over a year old

Hello Julia,

Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one. 

Best,
Lia

Illinois
1 review
0 helpful votes
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Great quality
November 23, 2022

The quality of these clothes is superior! Very durable and sizing is spot on! Love them!

Date of experience: November 23, 2022
Jennifer M. FabKids Rep
over a year old

Hello JoAnn,

Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day! 

Best,
Renz