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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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I had a good experience an I will shop there anytime my kids love there clothes an shoes
I ordered 2 pair of light up boots, they run smaller than the size indicated. The boots themselves were good.
Hello Carmen,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Size was not right. Boots were small and shoes too. US Size and CA size are different. And return is costly
Hello Fatimah,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Will not accept returns on horrible quality items. Do not recommend and never will unless issue rectified but won't be because they don't accept returns on items that are not re sellable.
Hello Erin,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the quality of our boots. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I love everything we always order. The only 2 things I would say I was a little sad about were my 4 year old's light up dino shoes stopped lighting up pretty quick so I ordered some other light up ones from the site. And I ordered my boys matching joggers and I have in the past ordered my 10 year old stuff and it has fit great but these joggers were definitely not a 14/16. He could barley get them up. But other then that love the site will keep shopping monthly. Thank you. K. Clark.
Hello Kasey,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
The items I wanted were always out of stock in the sizes I needed. I ordered items, and then after I received them and called, that was when I was told the missing item was because they were not in stock. No one notified me. Lack of communication on your side.
Hello Farah,
Thank you for sharing your experience with your order and the items we have online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
It was easy to navigate the site, apply my rewards and I get the items so fast! The quality is good!
Hello Donna,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. Enjoy your day!
Best,
Lia
Everytime I place an order, there is something that goes wrong with the shoes. They gave me a discount that doesnt work and then promises itll work next time. Im canceling and its only been 3 months.
Hello Charlotte,
Thanks for sending your review! Your feedback about our products is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
Very comfortable fit fast shipping so many option to choose from and lastly very affordable and easy slip on very very warm for my kiddos
Hello Nathanial,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
It said my order was shipped then I got notification that my order was returned because the package was damaged. I tried reaching out to the company for help and got no where.
Hello Virginia,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
The gifts I buy from FabKids are always relevant and super cute! This month I bought her a 3-piece outfit just in time for Thanksgiving dinner with the in-laws. The hat and leggings make it extra warm for the cold weather. I always get compliments. Thank you!
Hello Gemma,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
I actually love the different types of outfits and styles offered for my 6 year old son autistic son the fabric that doesn't irritates his sensory issues and he is dressed in style
Hello Carmen,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
I ordered 3 pairs of shoes for my 2 yr old granddaughter in a toddler 6 When I recieved them the black boots were a adult 6. So needless to say not what I ordered. They were to be a Christmas gift,
Hello Linda,
Thanks for sending your review! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Llega a tiempo y no se dificulta al pedir los articulos
Hola Evangelina,
¡Estamos encantados de saber que tuvo una gran experiencia de compra con nosotros! Siempre nos aseguramos de brindarle la mejor experiencia de compra posible. ¡Qué tengas un lindo día!
Mejor,
Renz
This was great! They came in a timely manner and they are so cute! These boots are amazing and my kids love them. They are well made and they also fit. Although I think they are a little big but I rather them be bigger than too small! Overall this was great experience!
Hello Dae,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I'm not satisfied.I asked for the return and they never made that
Hello Faryal,
Thanks for sending your review! Your feedback about our returns and exchanges is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
The clothing options for my little are just too cute and the pricing is great!
Hello Allyson,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
Shipping was a bit slow. There were wide ranges of choices. Shoes were of good quality
Hello Pat,
We appreciate the feedback you shared regarding our shipping policy. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
I purchased 4 pair of shoes all size 10 and they are very different in size. 2 of them look more like a 12. And the other too more like a 9. I need to return and can't figure out where or how to print return label for exchange.
Hello Henrea,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Teresa,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. Enjoy your day!
Best,
Lia