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FabKidsReviews 4,106

3.2

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From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.


fabkids.com
Founded in 2011
San Francisco, CA
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FabKids Reviews Summary

The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.

This summary is generated by AI, based on text from customer reviews

service
174
value
169
shipping
184
returns
107
quality
166
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Michigan
1 review
0 helpful votes
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Always Satisfied
November 26, 2022

I have a 4 year old and I have been shopping with FabKids since. I love the sales they have and my daughter loves the different outfits we can get and put together. Very good job FabKids. Definitely a returning customer until I can't anymore!

Date of experience: November 26, 2022
Jennifer M. FabKids Rep
over a year old

Hello Kesha,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Tennessee
2 reviews
0 helpful votes
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Kids loved them
November 26, 2022

The shoes are great and buys for multiple kids gets expensive so the price gets expensive and this helped it not be as bad

Date of experience: November 26, 2022
Jennifer M. FabKids Rep
over a year old

Hello Lindsey,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Maryland
1 review
0 helpful votes
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Great
November 26, 2022

My daughter loved the light up shoes. Good price and quality. The shipping was fast.

Date of experience: November 26, 2022
Jennifer M. FabKids Rep
over a year old

Hello Keshawna,

Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day! 

Best,
Renz

Oregon
1 review
0 helpful votes
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Great
November 26, 2022

Sneakers came on time and product was quality. Will order again.

Date of experience: November 26, 2022
Jennifer M. FabKids Rep
over a year old

Hello Carlos,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Ohio
1 review
0 helpful votes
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Excelente
November 26, 2022

Son un regalo para mi hijo y sobrina, el material es excelente y el acabado también

Date of experience: November 26, 2022
Jennifer M. FabKids Rep
over a year old

Hola Rubén,

¡Gracias por tomarse el tiempo para compartir su increíble evaluación! ¡Nos alegra que estés disfrutando de tu compra! Siempre nos esforzamos por brindar a nuestros valiosos miembros los mejores estilos y calidad. Vuelva y visítenos pronto. ¡Tenga un dia fabuloso!

Saludos,
Chad

Colorado
1 review
0 helpful votes
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No resolution yet
November 26, 2022

Soo awaiting a response regarding my missing item!

Date of experience: November 26, 2022
Jennifer M. FabKids Rep
over a year old

Hello Dominique,

Thank you for your review. For assistance with the missing item, our Member Services Team will get in touch with you right away. 

Best,
Renz

Canada
1 review
0 helpful votes
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Unfortunately, the quality of the material was not what I was expecting. The colors in the site are more brighter whereby upon receipt of my purchase the colors seems fade out.

Date of experience: November 26, 2022
Jennifer M. FabKids Rep
over a year old

Hello Jeimi,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Alabama
1 review
0 helpful votes
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Great
November 26, 2022

My experience shopping with you all was pleasant and I received my order on time and everything fits correctly I will be shopping online with all again thanks for a pleasant experience

Date of experience: November 26, 2022
Jennifer M. FabKids Rep
over a year old

Hello Katie,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

Canada
1 review
0 helpful votes
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Everything arrived quickly and no damages and everything was exactly what I ordered!

Great Job!

Date of experience: November 26, 2022
Jennifer M. FabKids Rep
over a year old

Hello Sarah,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Georgia
1 review
0 helpful votes
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Not worth the headache.
November 26, 2022

Horrible experience. Ordered a paired outfit. The shirt came in the correct size of 3T but the pants came in a 6/7. Ordered 2 pair of boots but in different colors. I was sent the same color boots in the wrong size AND was charged more for one pair than the other when the boots were sold as a set. The order was also delivered after the initial expected delivery date.

Date of experience: November 26, 2022
Jennifer M. FabKids Rep
over a year old

Hello Ayden,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Alabama
1 review
0 helpful votes
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Exchange
November 26, 2022

My son size 6 duke boots are to small needs to go up a size 7

Date of experience: November 26, 2022
Jennifer M. FabKids Rep
over a year old

Hello Dawntel,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Washington
1 review
0 helpful votes
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Horrible
November 25, 2022

They sent damaged shoes and I had to jump thru hoops to get them replaced then my daughter had them on at school and the sole fell off the shoe and they refused to refund me so I canceled subscription with them

Date of experience: November 25, 2022
Jennifer M. FabKids Rep
over a year old

Hello Tiffany,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Connecticut
1 review
0 helpful votes
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Nice purchase
November 25, 2022

Great shoes and boots. Very happy with purchase. Will buy again

Date of experience: November 25, 2022
Jennifer M. FabKids Rep
over a year old

Hello Nina,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Pennsylvania
1 review
0 helpful votes
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Review
November 25, 2022

Everything came on time an the clothes an shoes fit perfect.

Date of experience: November 25, 2022
Jennifer M. FabKids Rep
over a year old

Hello Terrance,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Georgia
2 reviews
0 helpful votes
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Yep pair
November 25, 2022

My granddaughter was thrilled with her new chord that lite up and boots

Date of experience: November 25, 2022
Jennifer M. FabKids Rep
over a year old

Hello Linda,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

California
1 review
0 helpful votes
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Girls shoes
November 25, 2022

Oh my gosh they are the cutest shoes for a great
Price. My granddaughter loved them. Will definitely be coming back for more. Thank you.

Date of experience: November 25, 2022
Jennifer M. FabKids Rep
over a year old

Hello Julia,

Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!

Best,
Renz

New York
1 review
0 helpful votes
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Cute fashion
November 25, 2022

I always order from fab kids for my daughter because they have great deals and their clothes and shoes are just adorable

Date of experience: November 25, 2022
Jennifer M. FabKids Rep
over a year old

Hello Alannah,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

North Carolina
1 review
0 helpful votes
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Never received my package
November 25, 2022

Very disappointed never received my package and everytime I called or tired to chat got disconnected

Date of experience: November 25, 2022
Jennifer M. FabKids Rep
over a year old

Hello Avis,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Virginia
1 review
0 helpful votes
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Magic jumping up prices
November 25, 2022

There is no consistent prices, it keeps changing. Before and after you subscribed it's absolutely different prices! However, quality is satisfying but only for 5$. Not 30$ as it shows after became a member.

Date of experience: November 25, 2022
Jennifer M. FabKids Rep
over a year old

Hello Evgenia,

Thank you for your feedback. Our Member Services Team will contact you right away to address your concern about the prices we have.

Best,
Renz

North Carolina
2 reviews
0 helpful votes
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First timer
November 25, 2022

The initial prices changed so I ended up paying more than what I had intended to pay. I went ahead with the purchase because of the quality of the items. Shipping was quick. Though the shipping was divided, the second shipment was quick.

Date of experience: November 25, 2022
Jennifer M. FabKids Rep
over a year old

Hello Sasha,

Thank you for your feedback. Our Member Services Team will contact you right away to address your concern about the prices we have online.

Best,
Renz