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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
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I have a 4 year old and I have been shopping with FabKids since. I love the sales they have and my daughter loves the different outfits we can get and put together. Very good job FabKids. Definitely a returning customer until I can't anymore!
The shoes are great and buys for multiple kids gets expensive so the price gets expensive and this helped it not be as bad
Hello Lindsey,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
My daughter loved the light up shoes. Good price and quality. The shipping was fast.
Hello Keshawna,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
Sneakers came on time and product was quality. Will order again.
Hello Carlos,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Son un regalo para mi hijo y sobrina, el material es excelente y el acabado también
Hola Rubén,
¡Gracias por tomarse el tiempo para compartir su increíble evaluación! ¡Nos alegra que estés disfrutando de tu compra! Siempre nos esforzamos por brindar a nuestros valiosos miembros los mejores estilos y calidad. Vuelva y visítenos pronto. ¡Tenga un dia fabuloso!
Saludos,
Chad
Soo awaiting a response regarding my missing item!
Hello Dominique,
Thank you for your review. For assistance with the missing item, our Member Services Team will get in touch with you right away.
Best,
Renz
Unfortunately, the quality of the material was not what I was expecting. The colors in the site are more brighter whereby upon receipt of my purchase the colors seems fade out.
Hello Jeimi,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
My experience shopping with you all was pleasant and I received my order on time and everything fits correctly I will be shopping online with all again thanks for a pleasant experience
Hello Katie,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Everything arrived quickly and no damages and everything was exactly what I ordered!
Great Job!
Hello Sarah,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Horrible experience. Ordered a paired outfit. The shirt came in the correct size of 3T but the pants came in a 6/7. Ordered 2 pair of boots but in different colors. I was sent the same color boots in the wrong size AND was charged more for one pair than the other when the boots were sold as a set. The order was also delivered after the initial expected delivery date.
Hello Ayden,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
My son size 6 duke boots are to small needs to go up a size 7
Hello Dawntel,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
They sent damaged shoes and I had to jump thru hoops to get them replaced then my daughter had them on at school and the sole fell off the shoe and they refused to refund me so I canceled subscription with them
Hello Tiffany,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Great shoes and boots. Very happy with purchase. Will buy again
Hello Nina,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Everything came on time an the clothes an shoes fit perfect.
Hello Terrance,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
My granddaughter was thrilled with her new chord that lite up and boots
Hello Linda,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Oh my gosh they are the cutest shoes for a great
Price. My granddaughter loved them. Will definitely be coming back for more. Thank you.
Hello Julia,
Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!
Best,
Renz
I always order from fab kids for my daughter because they have great deals and their clothes and shoes are just adorable
Hello Alannah,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Very disappointed never received my package and everytime I called or tired to chat got disconnected
Hello Avis,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
There is no consistent prices, it keeps changing. Before and after you subscribed it's absolutely different prices! However, quality is satisfying but only for 5$. Not 30$ as it shows after became a member.
Hello Evgenia,
Thank you for your feedback. Our Member Services Team will contact you right away to address your concern about the prices we have.
Best,
Renz
The initial prices changed so I ended up paying more than what I had intended to pay. I went ahead with the purchase because of the quality of the items. Shipping was quick. Though the shipping was divided, the second shipment was quick.
Hello Sasha,
Thank you for your feedback. Our Member Services Team will contact you right away to address your concern about the prices we have online.
Best,
Renz
Answer: Omg! I didn't realize I signed up for a membership when I made my purchase! Ahhh this is a pain! The lady almost didn't let me cancel!? They also won't give my money back!
Answer: They charged me 39.95 and still charged after I skip a month. There scammers.
Answer: Even after I cancelled I was still charged until I cancelled my credit card scamming company!
Hello Kesha,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz