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FabKidsReviews 4,106

3.2

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From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.


fabkids.com
Founded in 2011
San Francisco, CA
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FabKids Reviews Summary

The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.

This summary is generated by AI, based on text from customer reviews

service
174
value
169
shipping
184
returns
107
quality
166
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Pennsylvania
1 review
0 helpful votes
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Nice grey/pink boots
November 26, 2022

Arrived on time, was true to size, daughter said they were comfy an she wears them almost any chance she gets!

Date of experience: November 26, 2022
Jennifer M. — FabKids Rep
over a year old

Hello Quiana,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

South Carolina
2 reviews
0 helpful votes
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Great value
November 26, 2022

My experience has been positive; this is the best I can expect or give at this time.

Date of experience: November 26, 2022
Jennifer M. — FabKids Rep
over a year old

Hello Celestine,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

California
1 review
0 helpful votes
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Shoes
November 26, 2022

Kids loved the shoes, bought 6 pairs love them all. Money well spent

Date of experience: November 26, 2022
Jennifer M. — FabKids Rep
over a year old

Hello Rodolfo,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Arizona
1 review
0 helpful votes
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Love Fab Kids
November 26, 2022

All 3 of my kids are always happy with everything I get them from Fabkids. They say their stuff is always "so cool!"

Date of experience: November 26, 2022
Jennifer M. — FabKids Rep
over a year old

Hello Tori,

Thank you for your compliment! We are glad that you are satisfied with the styles we have here at FabKids. Hope to hear more from you in the future!

Best,
Mary

Louisiana
1 review
0 helpful votes
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Fast and Perfect!
November 26, 2022

I really love the boots, and so do my girls, that we purchased! Great quality and they fit perfect!

Date of experience: November 26, 2022
Jennifer M. — FabKids Rep
over a year old

Hello Kareline,

Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!

Best,
Renz

Michigan
1 review
0 helpful votes
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Toddler boots
November 26, 2022

They arrived quick. My kids love them! They so cheap and they also send free stuff if you continue to shop with them.

Date of experience: November 26, 2022
Jennifer M. — FabKids Rep
over a year old

Hello Aireona,

It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Mary

Montana
1 review
0 helpful votes
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Amazing
November 26, 2022

The quality and price, just cannot beat it. I would/have recommended this site to everyone I know!

Date of experience: November 26, 2022
Jennifer M. — FabKids Rep
over a year old

Hello Melissa,

Thank you very much for spreading the good news about FabKids! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!

Best,
Renz

Pennsylvania
2 reviews
7 helpful votes
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Very small for the stated size
November 26, 2022

These are very stiff and non pliable - also at least one to two sizes smaller than stated.

Date of experience: November 26, 2022
Jennifer M. — FabKids Rep
over a year old

Hello Cherralene,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Montana
1 review
0 helpful votes
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I STILL havn't received my shoe's!
November 26, 2022

I purchased these shoes almost two months ago and have not received them! I am extremely disappointed. I received the email Oct. 12th: Incoming your order has shipped. When I follow the tracking number: Shipping Label Created, USPS Awaiting Item. I bought these boots for the winter, and I still do not have them!

Date of experience: November 26, 2022
Jennifer M. — FabKids Rep
over a year old

Hello Mykaila,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Texas
1 review
0 helpful votes
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Kids shoes review
November 26, 2022

Shoe strings fell apart first few hours they were worn. Tops of shoes on fabric came off very easily

Date of experience: November 26, 2022
Jennifer M. — FabKids Rep
over a year old

Hello Anthony,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Utah
1 review
0 helpful votes
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Great quality and sales!
November 26, 2022

My kids have loved everything they've gotten from fabkids and I'm impressed with the quality and quick delivery, as well!

Date of experience: November 26, 2022
Jennifer M. — FabKids Rep
over a year old

Hello Jeannine,

We are glad you are enjoying our promos and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

California
1 review
0 helpful votes
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Light up shoes
November 26, 2022

Had a wonderful experience with Fabkids. Ordered the dino light up sneakers. The lights worked great on one shoes, and not so well on the other. They fit true to size.

Date of experience: November 26, 2022
Jennifer M. — FabKids Rep
over a year old

Hello Malia,

Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Nevada
1 review
0 helpful votes
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Sizes are off
November 26, 2022

I bought the outfits to weare on Thanksgiving. And I couldn't the sizes were to small or to big.
And im kept trying to contact them to do the exhange or return the the system dosent work. Says ( its a glitch).

Date of experience: November 26, 2022
Jennifer M. — FabKids Rep
over a year old

Hello Camila,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Illinois
1 review
0 helpful votes
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Happy granddaughter
November 26, 2022

My 6 year old granddaughter picked out her boots and loves them

Date of experience: November 26, 2022
Jennifer M. — FabKids Rep
over a year old

Hello Bettye,

We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

California
2 reviews
0 helpful votes
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Not satisfied
November 26, 2022

You take a MONETARY amount out of our account, which gives us a CREDIT... then when we go to use those credits, it's not as monetary, so for example I can't use it to buy 1 pair of shoes... I have to to go OVER the amount first, THEN I can use it... that sucks!

Date of experience: November 26, 2022
Jennifer M. — FabKids Rep
over a year old

Hello Francisca,

Thank you for your review. Our Member Services Team will contact you right away to address your concern about the Member Credit.

Best,
Renz

New York
1 review
0 helpful votes
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Great prices
November 26, 2022

I grabbed four pairs of shoes for $40.00 that is a steal!

Date of experience: November 26, 2022
Jennifer M. — FabKids Rep
over a year old

Hello Helen,

Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Canada
1 review
0 helpful votes
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First time ordering
November 26, 2022

It's good make things easy for my 10 yr old to navigate

Date of experience: November 26, 2022
Jennifer M. — FabKids Rep
over a year old

Hello Elsie,

We are glad you are enjoying our website! We always like hearing from our members. We are excited for you to receive your recent order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!

Best,
Zeth

Canada
1 review
0 helpful votes
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Shoes! Boots! & Shoes
November 26, 2022

I absolutely loved the styles of the boots & shoes I purchased with FabKids! So may style to choose from, I loved the quality & sizing was true to size. I have no complaints! I loved FabKids as a first time customer overall.

Date of experience: November 26, 2022
Jennifer M. — FabKids Rep
over a year old

Hello Kristy,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Michigan
1 review
0 helpful votes
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Your doing good
November 26, 2022

Got fast shipping and the product looks really great. I will be shopping more with you!

Date of experience: November 26, 2022
Jennifer M. — FabKids Rep
over a year old

Hello Mary,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Wisconsin
1 review
0 helpful votes
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Great
November 26, 2022

My kids love their boots and won't stop wearing them.

Date of experience: November 26, 2022
Jennifer M. — FabKids Rep
over a year old

Hello Rebecca,

Thank you for taking the time to share your awesome review! We’re glad your kids are enjoying their boots! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad