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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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The ordering process was easy. The price was right!
Great product fast delivery but terrible customer service to cancel membership!
Hello Chris,
We always aim to deliver a great experience. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away.
Best,
Renz
My daughter was super excited to get the light up shows. Hut now barley a week later after we r wearing them the first time only one shoe lights up and only on the inside- no longer do the main lights on the outside of either shoe work. They're barley broken in. And she's only wore them to achool scared to mess them up outside and they're still broken. Yeah of course they're still shoes that protect her feet and they have no ties which is awesome, but bumbed the lights are broken only at week 2 of wearing them.
Hello Crystal,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
There's always great deals on shoes here!
The shoes are semi-cheaply made (almost plastic-like) but they last long enough for my kids to outgrow them and I can get new pairs. Since they are so inexpensive in price, I don't mind how beat up they are after my kids have played outside in them for months at a time
Hello Chanel,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
It was easy and lots to choose from. My daughter loved the shoes and they fit perfect
Hello Brenda,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
My daughter loves her shoes. She wants to wear them every day.
Hello Deanna,
We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Love the convenience of shopping online. Great website, great clothes.
Hello Jacquie,
Amazing feedback website! It was really a pleasure doing business with you! Thank you for choosing FabKids items! We hope you will always have a great experience with us in the future!
Best,
Mary
Was happy with my purchase just wish there was more options for clothing like winter coats or tights/pants (for boys) with fleece lining.
Hello Lupita,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz
Order came quick my daughter absolutely loves her boots
Hello Varatae,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
My kids are very satisfied with the shoes and clothes they order.
Hello Yamillette,
Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Signed up after receiving gifts from a friend. Some sizes were a bit too small but exchange was fast and easy.
Hello Elizabeth,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
I ordered my daughter some boots more then
A month ago and have yet to received them. Very displeased
Hello Zuleyma,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
I expected better quality products. Also, the offer "catch" means no exchanges, which ia tricky when buying clothes for growing children.
Hello Barbara,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Very very very satisfied every time! I love fabkids and shoe dazzle
Hello Roderica,
Thanks for the great feedback! We could not make it without your love and support. Every day we are looking forward to serving you.
Best,
Mary
Love Fab Kids! Good quality great price and overall fabulous shoes. I'm definitely going to purchase from them again!
Hello Mercedes,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I was told my order would be delivered on Nov 19 now saying Dec 2
Hello Patricia,
Thank you for your review. Our Member Services Team will contact you right away to address your delivery concern.
Best,
Renz
The clothes was colourful and expresive I like the Patterns on the clothes, the clothes is wonderfull!
Hello Angelica,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
So far everything is great! Good price quick delivery
Hello Chandra,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I love the deal for 5 dollars but thought there would have been more selection
Hello Bethany,
Glad to hear that you had a wonderful shopping experience! Check out our new selections on the 1st of the month and we encourage our members to shop at the beginning of the month when the new styles are usually released to ensure availability. Have a fabulous day!
Best regards,
Chad
Very unhelpful customer care specialists. You cannot return anything until your first item, that has been returned, has been received by them. One pair of shoes must be lost by the post office and FabKids will not help. Now I have to go and purchase 5 more pairs of shoes because I cannot return these five pair. It is ridiculous. Money wasted for sure. The shoes are so cute and we are very disappointed. 5 out of 10 pairs of shoes DEFECTIVE or BROKEN within only 2 weeks. DISSATISFIED.
Hello Niki,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Mary,
Thank you for taking the time to share your awesome review! We’re glad your daughter is enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad