Overview
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
Shoes are poor quality. I also don't appreciate the membership charges I was charged without realizing until 6 months later.
My 3 year old loves her light up shoes. Every time she gets a compliment she does a lil dance to show off the lights. I'd definitely recommend.
Hello Missy,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I am always happy with the quick shipping. Both shoes look just like the picture and my son likes them. They are both a tad big but doable.
Hello Tamica,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Purchased a pair of winter boots for my grandson and am very pleased with them. Love the side zipper which makes them easy to get on and off.
Hello Catherine,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Love everything on this site. My daughter is a little thick for her age but her size is always available up here. With cute styles at that,
Hello Nayomi,
We're glad you enjoy our unique styles and selections! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Fit was great shoes were comfortable and my daughter has no filter she would've told me if they were not to her liking. They are super cute
Hello Vanessa,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I ordered my boys some shoes and the are to small. I'm not sure how to exchange them for a bigger size. Who can I speaks with.
Hello Briana,
It is with great regret that we received your feedback regarding the item that you got. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
You're asking for a review, it's been two week and my package has been sitting there "waiting carrier pickup" so not much to review other than scam?
Hello Bobbie,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
This is not the first time I've had an issue with my order. One pair of shoes were the wrong size and I didn't receive another pair.
Hello Brittany,
Thank you for writing a review! We would love to assist you further with the concern you had with your order. A representative from our Member Services Team will email you within 48 hours.
Best,
Dean
It's not to easy check your account. Please make an app in android and IPhone please REALLY GOOD EXPERIENCE BUYING IN THIS COMPANY I AM RECOMMEND 100%
I loved it it's so much to choose from I would recommend people to shop with Fabkids because of the different styles they have and less hassle
Hello Angela,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
My order was supposed to arrive today, but there haven't been any changes to the tracking info since Friday.
Hello Elizabeth,
We value the comments you made about your purchase. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Always had a great experience. Everything fits. Stylish, and my daughter loves to shop and pick her own clothes!.
Hello Stephany,
Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!
Best,
Nelle
It was simple and easy looking for what I wanted I order twice already my daughters loves there boots!
Hello Brenda,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing FabKids items! We hope you will always have a great experience with us in the future!
Best,
Mary
Love the shoes especially my daughter she wears it right away after I opened the package so thank you.
Hello Debra,
We are glad you are enjoying our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Love the clothes and the ease of shopping. Just wish they used a faster delivery service. Takes 3 weeks
Hello Cindi,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to resolve your issue.
Best,
Ivy
Amazing. All three boys loved their new sandals and it fits their personalities. Definitely gonna order more! Thank you
Hello Mary,
Thank you for the great feedback about your purchase! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience at FabKids!
Best,
Allison
Easy to navigate site, purchase & pay. Delivered on time & order was well received. Granddaughter loves her footwear!
Hello Suzanne,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a wonderful experience with us in the future!
Best,
Mary
My granddaughter loves shopping on Fabkids and I would do anything for her. A lot of variety and availability!
Hello Tina,
Thank you for trusting us and for shopping with us. FabKids is always ready to serve members like you with exciting shopping offers. So, stay tuned!
XO,
Ivy
The shoes I purchased was of good quality, The size run a little small, overall my grandchildren love them
Hello Sharon,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Asha,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our products and VIP membership. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.
Best,
Chad