Overview
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
I ordered an outfit and 2 pair of shoes. The shoes were super cute! My granddaughter absolutely loved everything!
Ordering is quick and simple. Items arrived sooner than expected. Love the quality of clothes and shoes I order.
Hello Krystal,
Thank you so much for your feedback and for sharing this with others that you like our product, selection, and quality! We are pleased to learn that we were able to meet your expectations for online shopping.
Best,
Clark
Iv had problems with FedEx not delivering my package to our home but fabrics always makes our orders right!
Hello Tangie,
Thanks for writing a review! It is always our goal to serve you with the best we can, and we are glad to know that we delivered!
Best,
Nelle
My order has not arrived up to now. Purolator is rubbish. One month of waiting. Please resolve my problem.
Hello Lucy,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
I love this website, because I have 4 children with growing feet.The designs are so cute and note plain.
Hello Roxanne,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!
Best,
Mary
I ordered a half size up on all 4 pairs thinking it would give my kids a bit more growth and time to use the shoes. All were too tight on them.
Hello Sarah,
We are sorry to hear that the item you got did not meet your expectations. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
I ordered two pairs of boots for my son. They are adorable. They are a little big right now but that is okay. He loves them!
Hello Megan,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Just Fab is the best place to get good quality merchandise. Order online and you won't be sorry. Good place for shoes, t shirts, dresses etc.
Hello Danielle,
Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us!
XO,
Ivy
Great waterproof winter boots for my older girl and warm cat boots for the younger one. Super cute, they were so excited when I surprised them!
Hello Aly,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Shoes are usually more expensive than other places and returns are not easy if you dont live where there are a lot of drop off locations
Hello Erica,
We value the comments you made about the offers we have. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.
Best,
Lia
The shoes was just a perfect match on what I wanted. I will definitely recommend fa kids to friends and come back to shop again. Thanks!
Hello Olusegun,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
I recently purchase some new tshirts for my son who is going into kindergarten. They are great quality, for a great price and he loves them!
Hi Tamara,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Tina
So many scam websites out there. This is not one of them. Emails kept me up to date, order was shipped on time, order was perfect.
Hello Kathie,
We appreciate you making a purchase with us. Your service expectations will always be met to the best of our ability. We look forward to hearing from you in the future! Have a fantastic day!
Best,
Lia
I bought unicorn fuzzy boots and before my daughter even wore the the horn broke. No idea on how to get in touch to fix it.
Hello Meg,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product you purchased from us. Our Member Services Team will reach out to you right away.
Best,
Allison
My daughter loves her shoes especially the "rain boots" she has warn them though a lot of ran and mud and they keep her feet dry
It was amazing my daughter's eyes light up when she received her gifts and it made my day seeing the happiness that came from you...Thanks Fab
Hello Thaddaeus,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Wasnt effectively told I was signing up for membership. Also, ended up spending 60$ on a low quality dress because I had to use my credits
Hello Dezera,
Thank you for sharing your experience with the VIP program and the monthly member credits. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
The shoes actually run alittle bigger which should fit my daughter by summertime though. Otherwise I love the many different styles and selections.
Hello Indira,
Thank you for sharing your experience with the sizing of the items you got from us. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
Love 5 stars for sure! Definitely will be ordering again and recommending to all family and friends
FabKids is a great site for kids clothes. You receive items quickly and my granddaughters love the clothes.
Hello Alyce,
We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.
Best,
Lia
- Visit Website
- San Francisco, CA
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Pam,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia