Overview
FabKids has a rating of 3.2 stars from 4,111 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabKids most frequently mention good quality, fast delivery and new shoes. FabKids ranks 8th among Subscription Shopping sites.
The items received were of much lower quality than I'd expect for the price of the items. I found a much better quality version at Walmart of all places, for half the price being charged on FabKids.
I have 4 grand children and fab kids is an awesome resource, I do the monthly subscription, it allows me to keep the kids in the latest styles for the latest season
Hello Christine,
We are glad that you are loving your FabKids VIP membership. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a wonderful experience with us in the future!
Best,
Allison
This company offers nice clothes and shoes for girls. They fit perfectly and the styles are A+. I'm a customer for life.
I just wish you didn't have this monthly payment program.
Overpriced for the quality and you don't get the good deals if you use your one monthly credit it's a better deal to just use cash. You spend more if you use the monthly membership on the same items
Hello Briawna,
Thank you for taking the time to write a review. We'd be delighted to help you further with your concern about the prices we offer and the VIP credit usage. Our Member Services Team will reach out to you right away.
Best,
Allison
Clothes are nothing special and usually the things i like are sold out. Shoes are terrible quality. And you cannot cancel your membership online you have to call. Always a red flag.
Hello Stacy,
Thank you for writing a review! We are sorry to hear if you are not pleased with the quality of our products and services. Your feedback is helpful for us to hear. Our Member Services team will be contacting you shortly for further assistance.
Best,
Nelle
The clothes are good quality and the fashions are unique enough to keep me coming back. To all of the negative reviews about the monthly charges, membership, etc., none of that is a secret. I felt it was all quite clear when I was registering on the site. If you actually read the words on the screen you learn that this is a membership site, you will be changed monthly (UNLESS YOU SKIP THE MONTH WHICH YOU CAN DO, and I have done for multiple consecutive months when we didn't need/want clothes) and you also get reward points for your purchases that you can redeem for free items. Please don't slam this site for your lack of reading comprehension.
My girls love the clothes the fact that ive never had an issue if they were to small returning and getting the correct size was usually easy and fairly quick. Appreciate that.
Hello Valere,
Thank you for the positive feedback! We are happy to know that you love our products and services!
Best,
Sherry
Clothes are really cute and my daughter loves them but the shipping rate to Canada is expensive. I shop through other online Fab websites and the shipping rates are way more reasonable.
Hello Karol,
Thanks for writing a review! Your feedback will help us know what we can do better. We hope you'll have more fabulous experiences with us in the future!
Best,
Ivy
It was great but i ordered the wrong size for my grand daughter so her older sister got the boots i am going to order her another pair in a smaller size
Hello Deborah,
Thank you for sharing your experience with the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
0 star you guys even don't deserve one star. Never ever order this website, worst customer service and forget about the delivery they just charge your card and don't send you anything
Hello Saif,
Thank you for writing a review! We are sorry to hear about the negative experience you had with our delivery. For further assistance, our Member Services team will get in touch with you within 48 hours.
Best,
Nelle
The sites are great and of great quality. The only thing I have a problem with is that you need to read the fine print closely or if you don't order the next month you will be charged $45.
Hello Nancy,
We are glad you are enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I loved this at first just skipping months but last month I skipped and I think I did it a couple days too early and I got charged. The clothes are great but not in my budget right now
Hello Mel,
We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A representative from our Member Services Team will be in touch within 48 hours.
Best,
Ivy
I ordered a pair of boots size 6 for my daughter. When they arrived, my 7 1/2 sized foot easily fit into them. The stated size did not seem to match up with the actual size of the boot.
Hello Stephanie,
Thank you for sharing your experience with the shoes you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
The sandals are cute. The clogs a 2 sizes too big. Very well priced and relieved in a timely manner.
Fun while it lasted.Nice clothing. My child is now a teen and has pretty much outgrown FabKids. Great for ages 2-13 though.
I prefer to buy American made merchandise when possible.
Hello Susan,
Thank you for sharing your experience with the items we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I ordered 2 pairs for my daughters. I just reviewed the sizes and they are incorrect. I ordered a size 1y and size 9t. I received a 13 (which luckily still fit my daughter) and a size 8t (unfortunately it didn't fit my daughter) when trying to create an exchange it stated they were having problems and I needed to contact cuarto er service
Hello Selene,
We regretfully note that we received your feedback regarding the item that you got. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!
Best,
Lia
OMG! YES! SARAH C. GIRL THEY ATTACKING ME WITH THAT NOW. NOT JUST ONE TIME... BUT TWICE. WHAT PART DO THEY NOT UNDERSTAND! THEN I CAN'T GET MY MONEY BACK ON MY CARD TIL LIKE 2 TO 8 BUSINESS DAYS. BUT, IT TAKES YOU GUYS ONE SECOND TO PUT YAL GREEDY HANDS ON IT. I WILL JUST TELL PEOPLE IF YOU USE THAT CARD TO ORDER WITH THEM. GET A NEW CARD! (NEVER AGAIN!)
Already wrote one review on Fab Kids and received a email from "IVY" apologized and sent an additional email saying I would receive a refund within 7-10 business days that was A MONTH AGO! THEIR SHOES ARE CRAP AND THEIR CUSTOME SERVICE IS CRAP. DO NOT BUY FROM THIS SITE!
Hello Sabrina,
Your feedback regarding the service you received at FabKids is very important to us. We want members to enjoy shopping here. You deserve only the best service, a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.
Best,
Ivy
We have ordered a couple of times and so far when the shoes come, one of the lights on the shies is dead already. I'm paying for them both to work not one. Not happy!
Hello Michael,
We appreciate you taking the time to share your feedback about our merchandise. Thank you for bringing this to our attention so we can take a further look into it. We'll reach out to you via email immediately to help you further.
Best,
Bonnie
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kimberly,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with product quality and the prices we offer. Our Member Services Team will contact you right away.
Best,
Allison